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January 2024 by Andy O.
I got to this Lowe's as a contractor, we have some commercial properties we manage in the area and the Lowe's is unfortunately the only store near by, HOme depot is an exit up 400.. anyways. I just walked in and spent 1 hr getting stuff together for a project. A lot of money worth of stuff.. I go to costumer service because pro desk is closed on a Saturday for some odd reason. And the older lady at the desk (which has refused to phone sale a dish washer for me before) was there again and she tells me we don't do phone sales. From now on you guys have lost my business, I will take the extra 30 min to drive to Home Depot. No wonder this Lowe's is always empty, your costumer service is beyond bad. I would recommend all contractors to stay away from this specific Home Depot, the older costumer service lady is not helpful at all and they're not for contractors.
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January 2024 by Aaron Watson
Was here 1/20/24, I had to return several items on different receipts. A young woman at the return desk began to help but began to be rude, have an attitude, and a nasty tone towards me in the process for no reason whatsoever. She acted like it was a problem that i was a customer in the store. I then after began shopping and received help by 2 other employees who were very helpful and courteous. I’ve never dealt with anyone rude at Lowe’s so this was a surprise.
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January 2024 by David Rundell
Paint dept needs more staff
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January 2024 by Mr S.
I work there.....
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January 2024 by Michael D Roy
Christmas shopping and sold out of most.
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January 2024 by Jose Oreana (Chele)
Quiet atmosphere. And there is a little bit of everything
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January 2024 by Grace Beasley Edwards
Adriana and Ms. Dra gave exceptional service at the last minute before store closing with a smile
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December 2023 by Norman Bercey
Abundance! Christmas stuff for everyone great deals on everything very knowledgeable people working here wonderful environment I will stop there again you should try it as?
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December 2023 by Zach Ortega
Ask an employee for assistance in a department was told to wait 10 minutes I waited 10 minutes went and grabbed another employee was told to wait again I waited a total of 30 minutes for a key the store was not busy at all
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December 2023 by Art Shelley
WOW…. Great shopping experience
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December 2023 by Cory Huntsman
The store manager Keyur, went above and beyond today! Very informative and great customer service! Thanks Keyur, keep up the great work! ??
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December 2023 by gary mobley
Lowes is becoming just like Kmart & the furture is limited.Gary
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November 2023 by Angela McBride
I can't speak highly enough of the Lowe's Alpharetta location. Consistently, in gardening Richard and Jeri are amazing and always willing to help with a smile. Jeri does such a great job with the plants & flowers and is so kind.Recently, another memorable experience from the time I walked in the door the store manager, Keyur Patel greated me with a smile. He was energetic, clearly busy helping someone else but took a moment to say hello, point me in the right direction and had someone meet me in the department. He even followed up 2x to make sure I was good. Dave, the assistant manager, was also so friendly and authentically spent time helping me with my selection. We laughed as I asked a million questions to get to a decision. He also told me about the MVP program. He and Lakia got me signed up which helped with my delivery being discounted! LaKia and Darrell were also amazing and customer focused. Please recognize this store and associates. They get it right over and over ensuring customers have a great experience. Thank you Richard & Jeri in gardening,Keyur, Dave, LaKia and Darrell. You set an example for other stores! Top notch!
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November 2023 by Diego Cortez
If you need help with home improvement this is the place to go. Staff is very helpful and visible. You don’t have to “find” someone to assist you. Good management.
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November 2023 by Steven Ladwig
Clean shelves, easy to find things, helpful staff.
