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August 2023 by T.S. Lewis
LG ThinQ Frig review. Below 1 star rating.Purchased at Home Depot 2.20.23 for $1,498.Delivered 3.4.23.Once plugged in, unit displayed an error code. Reset only worked for 24 hrs. Next day error code.Requested repair 3.14.23Tech was unable to repair.LG sent MHIHS to repair it. MHIHS replaced a compressor using a torch 3.31.23.8.7.23 unit stopped making ice and wouldn't keep food frozen.Platinum Services came out and said it needed a compressor 8.7.23.8.22.23 Platinum noticed the evaporator had ice build up and that the compressor was installed incorrectly (welding). They stated they wouldn't work on MHIHS defective work.I called several times and emailed LG to figure out the next step which was, stop sending Platinum and send MHIHS.I've asked several times for a refund and keep getting the run around. I called LG yesterday and talked with Nick to get him straight. He said they would notify MHIHS and send a totally new certified tech to repair the frig.LG has been sending certified techs. I have to take off work for multiple ineffective appointments. My food is spoiling. Nick stated in 3 days, a "certified tech" will fix the frig.I wouldn't recommend this product seeing how it didn't work from the start and for 6 months and counting I've had issues with LG and their supposed "certified tech".Sadly, I told MHIHS don't repair it because the product is defective from the factory. He didn't listen and made one headache much larger. LG is incapable of doing what's best for the customer and will continue whittling away my warranty window.
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July 2023 by DONNIE TAYLOR II
Where's their number??? Too much business??
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August 2022 by roy jones
Great products
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October 2021 by tania funduk
WORST COMPANY EVER! STAY AWAY! THEY ARE NOT WORTH OPNE PENNY, GIVE HORRIBLE CUSTOMER SERVICE EQUIVALENT TO 0 AND THEIR FRIDGES ARE JUST AWEFUL;!!! SAVE YOURSELF TIME, MONEY, ENERGY AND BUY A DIFFERENT PRODUCT. THEIR CEO AND MANAGEMENT ARE GREEDY , TOO GREEDY AND SIMPLY DON'T CARE ABOUT THE CUSTOMER WHATSOEVER. LOSERS!!!!!!
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July 2021 by Ben Lively
Just stay away. Customer service is awful. Just awful.
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December 2020 by Albert Ciampi
LG is the most dishonest company I have ever encountered in 40 years in business. The PTAC units are complete garbage. Service consists of broken promises and stonewalling. I purchased a new one in September 2020 and it arrived DOA.....poor quality control and no service and a refusal to take the unit back equals corporate greed at its worst. By the way LG.... I spent 21 miserable months along the DMZ in Korea just so you could have the freedom to turn out a substandard product to rip off the US consumer with trashy products, broken promises, and lies. I want my money back. By the way there is a class action lawsuit against you for these PTAC units that are catching fire. Do yourself a favor, PLEASE DONT BUY LG PRODUCTS .I invite LG TO RESPOND.
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March 2020 by Borna Albert
(Translated by Google) Very good trade all praise.
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January 2020 by Vance McCraw
Do not buy an LG refrigerator. The compressors go out after 1-2 years and LG will only allow an LG authorized technician to replace it under warranty. That's great if you have several in your area, but when there's only one, and all the LG fridges are having the same issue, who has 4 weeks to wait for the repair? I will never buy another LG product.
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January 2018 by Dong Joon KANG
The most innovative and customer oriented company
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December 2017 by Tae An
It's a typical office building with some training facility for HVAC tech, Not the actual service center.
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September 2017 by Bobby and Sally Bobby and Sally
Attended a training class, it was really good
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January 2017 by Paul Diggs
Great learning facility. Great learning environment.
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July 2016 by MWalsh LGE
My office!
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July 2015 by ê¹€ë™í•œ
My office
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May 2011 by Jeffrey Palm II
Number is bogus. Just rings and rings, clicks, and nothing....
