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June 2024 by Susan Brazeal
Happy alone is nike
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May 2024 by Elise
I love coming to this Kroger for all my shopping needs. The points from groceries help out a ton with gas a lot. We always have a pleasant experience, but this morning was different. An older gentleman with white hair was working the self check out on the right side of the store nearest pharmacy. Not sure who this lady was but she asked out loud if he had certain items and bags that a previous customer had left. She had long white, grayish hair. He answered that he put the items away. She confronted him on the spot and out loud berated him on the things he did wrong. Word of advice, if you need to speak to an employee, have someone else cover their shift or station so you can talk to them one on one in a private area instead of berating and embarrassing them in front of customers. Super unprofessional in every way and not the way you would treat someone at all. Props to the guy who kept nodding and didn’t say anything but I would have spoken up at some point to take the conversation elsewhere.
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May 2024 by Naga Sasi Kiran U
I'm writing to express my satisfaction with my recent shopping experience at Kroger. Here are a few things that stood out:
Wide Selection of Products: Kroger offers a great variety of products, making it a one-stop shop for all my grocery needs. I can always find what I'm looking for, from national brands to store brand options.
Convenient Location: The Kroger store I frequent is situated in a very convenient location. It's easy to get to and close to my home, which makes grocery shopping a breeze.
Helpful Staff: The staff at Kroger are consistently friendly and helpful. They're always available to answer questions, point me in the right direction of products, and offer assistance if I need it.
Overall, I've had a consistently positive experience shopping at Kroger. The wide selection, convenient location, and helpful staff make it my go-to grocery store.
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April 2024 by Rav P
Convenient location and good parking. Has cheap gas - would definitely go back if in the area.
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April 2024 by Chris J. Woodcock
The produce is amazing¡!!
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April 2024 by James Howlett
Family friendly, great people work here
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February 2024 by Lauren S.
We have been coming to this Kroger for the past three years, and this location is one of our favorites! We use the drive up order and shop in store often and they always seem to have the things I need in stock, especially when other neighboring stores are often over shopped. The staff has always been super helpful and friendly, and one of the managers, Tony, is just the best. He is always looking for a way to make his customers happy and will always stop to have a conversation to just check in on his neighbors and give back to our community. The best Kroger in town!
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February 2024 by J Silvers
Checkout here is now a disoragnized mess. The self checkouts used to have six kiosks. They removed three of them and replaced them with two self checkouts that have conveyor belts. The line regularly stretches deep into the aisles because this massively flawed recent design makes the process incredibly inefficient and incredibly slow.
If they are going to add two conveyor belted self checkouts, there needs to be someone bagging at the oppsite end at all times because otherwise you have to walk to the other end and haphazardly bag your stuff before the next person's groceries make it down the belt and comingle with yours.
Even without that new mess of a conveyor belt checkout design, I cannot understand the logic of removing three self checkouts in an incredibly busy store and replacing them with two. The Kroger on Grassland had six originally and added three more regular shelf checkouts for a total of nine and also added the redundant conveyor belt checkouts along with them. Why didn't they do that at Windward?
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February 2024 by Danylle LeBlanc
Always find what I need at my local Kroger!
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February 2024 by Vanessa Vernon
I was told I could only get a store credit because they don’t do refunds from other Kroger stores and I had my receipt for a same day purchase. I was told by Victoria at customer service who was taking instruction from a manager she called on her cell phone but refused to share that managers name with me. She also advised me this policy was on the website. However, after reviewing Krogers return policy, nothing on there states such a rule. Needless to say I won’t be returning. It’s the lying for me!
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February 2024 by P G
The store could use a remodel
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January 2024 by T K
Extremely rude customer service from Maria and this is my second interaction with her and she talks down to you as if you’re bothering her. Another random time I saw her having a confrontation with an elderly woman and I took it upon myself to tell that woman when she was leaving bc she was shaken up “Don’t let that bother you bc she rude to EVERYONE” …She also lies and says it’s her last day bc she doesn’t want you to complain about her. Not a good fit for Kroger front of the house customer service.
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January 2024 by Kay D
I bought this today on their clearance section. I opened the bag and the smell was horrendous. Checked the date NOVEMBER 01 2022!!!! Are you guys serious??? Why are these even on the shelf this is a whole year out of date that you all are selling to people just to get money.
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January 2024 by Ibette Pena
My Kroger is the 12870 Hwy 9 location.
My Kroger is the best! I enjoy shopping at my Kroger because this Kroger is very well organized, always well stocked, the staff are genuinely helpful and I always find what I need! However, the best part of my Kroger are the staff…in particular Tony. He always goes above and beyond with the customers and his peers.
Thank you,
Jeannette
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January 2024 by Siju KJ
The biggest Kroger supermarket in Atlanta. The store is so spacious, clean and well organized. This store sells many products and look out for products at discounted rate. They also sell good varieties of cakes. Their Deli section is very good. Compared to other Kroger stores, I have visited this store sells more varieties of products.