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July 2024 by G_thbaa
Locked doors at 7:30 when they close at 8pm
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July 2024 by Chase Cape
You cannot return anything that doesn't fit for anything but store credit, and they haven't bothered opening fitting rooms since Covid.
I was told I'd be able to return anything that didn't fit, I wasn't informed that it was only for store credit. This felt more like a trick to make you spend more money than a fitting room alternative. The manager helped by pointing at the receipt and letting me know that it informed me of the return policy, which I then had to explain to her you see only once you've already made the purchase.
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May 2024 by Melanie Watkins
The cashier on 4-22-24 at around 930am was awful. She looked mortified my 3 year granddaughter touched the item we were buying that she was scanning. The item not her. She did not touch the young lady. The gentleman sweeping in front of register was very pleasant and kind but the cashier made me feel my grand daughter had a contagious disease and was not welcome with how she responded. It was the worst experience I’ve had with a cashier ever.
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May 2024 by Regina Hancock
Huge store and so many items to purchase
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April 2024 by Jake _
If a store is open until 8pm are they supposed to already have the doors locked at 7:49? Hate when establishments are more concerned about leaving early than the customer actually shopping there.
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February 2024 by L L
Nice location with good furniture options. Extremely organized
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February 2024 by Mishayla Smith
Customer service is absolutely horrible. Went in to return a few pair of jeans Ronda the cashier was very rude i spoke and said good evening no response, i let her know i was wanting to get a gift card for these items . Took them out the bag and handed her the receipt. I folded up the bag and asked her can i give it to her she replies the trash is over there and points at the door with an attitude. I said my apologies i thought you all might have had a trash can behind the the counter. She ask me did i want my old receipt i told her no it was fine but i could throw it away in the trash on my way out . She snatched my new receipt of the printer balls up the old one and rolls her eyes smacks her teeth and says have a good day. Totally unnecessary. Customer service is extremely important to me will not come back to this location.
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February 2024 by T K
Very organized Goodwill…Cynthia very nice Store Manager.
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December 2023 by Maureen Gammans
Goodwill needs to either open their dressing rooms or allow people to return items for the money they paid for it. Im sick of being taken advantage of by a corporation who acts like they care about individuals who struggle financially. Not to mention it’s absolute bologna that the dressing rooms are still closed. Pure laziness if you ask me. So sick of it.
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December 2023 by Adam Leicht
This is a bit of an underwhelming Goodwill. There isn’t much stuff besides clothes put out on the floor when I go. Shelves are usually half empty. There is a good amount of movies by the checkout.
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November 2023 by Le G
I donated some things today and there was someone donating a totally fine dresser and the guy working there told him to throw it into the dumpster. That's not sustainable at all! I am sure someone would have taken the dresser. Even if it would be for free.
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October 2023 by John C
Nice selections on gently used items. Good customer service.
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September 2023 by Sophia's View
By far, the worst service ever! If I could rate zero stars I would. I had took my daughter's kitchen set and other items to the donation side where a guy working stood in the doorway and told me to unload in the bin. I got out the car and told him I need help which in return he started walking towards be talking fast and rude saying " what you got!!" Then asked me "if you go to the store do you load into your car?" What do you do? So rude!!! I told him the policy at this Location is the workers unload. It was such a terrible experience, a very long story/argument, no manager was there, now I will be speaking with the store manager today. Terrible experience!!!
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September 2023 by Lauryn S
This store, much like many goodwills now, has become overpriced. I see walmart brand tanks and shirts for the same price they were in store, or 'high end brands' for only 30-40% off retail. It's really disappointing that they do this now because it's clear they don't actually care about helping those that need it and are just catering to people who go thrifting because it's 'trendy'. The staff that works the registers tend to be nice and I've found a few good finds here, but it's not a store I would recommend
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September 2023 by c laing
I've supported this location for 15 years which includes making donations and making shopping purchases.
