-
January 2024 by S C
SO BAD CUSTOMER SERVICE!!!!!!!THE STORE CLOSED THEIR FITTING ROOM AND THEIR SALE SECTION SO OFTEN.THEY NEVER READY TO OPEN THE STORE!!!!!!
-
January 2024 by Qirrat Hussain
It clearly says , store closes at 8pm , and the staff just wants to go home closing up.
-
November 2023 by Romario Medeios
I saw a few things I wanted to get, but then I noticed that I couldn’t try them on before buying it, so I left without buying anything.
-
October 2023 by Austin Adee
Can’t even open your fitting rooms because of staffing. No wonder you are almost out of business. Can’t even spend money at this store. Ridiculous
-
June 2023 by ramon Lopez
Today I went to make a return of something that was less than 24 hours after buying, when the cashier who was there at that moment arrived, she was immediately very rude, she told me that she couldn't make the return because she had removed the price, I explained to her that it was for a gift, that's why I removed itShe looks for the manager and the manager told her that obviously she could make the return. She starts to tell the manager why she was going to return me and she speaks very rudely to the managerI waited for her to finish making the return and when I left I told her: thank you, please be nicer to the next customer, she very rudely wanted to kick me out of the store, the manager told her what's wrong? And the manager apologizes for the way she was acting.The store is really nice, the girl should learn to be nicer or if she has a bad day she should take a break
-
May 2023 by loi Taylor
I went in to do a return and unfortunately the server for the return was down. One of the managers loy was very respectful and professional about it and was reassuring me I can come back and return any time. She even got me to buy a couple things even though I was there for a return lol. Gotta give it to her she was absolutely great
-
April 2023 by Lenora Simpson
I had a great overall experience store was clean , well organised & very polite workers thank you forever 21 I will be back soon.
-
April 2023 by Yvonne Perkins
I went in to do a return and unfortunately the server for the return was down. One of the managers loy was very respectful and professional about it and was reassuring me I can come back and return any time. She even got me to buy a couple things even though I was there for a return lol. Gotta give it to her she was absolutely great
-
April 2023 by Anastasya Roslyakova
I love this shop. The nails are pretty, a good quality clothes. ( they have good skincare too)
-
April 2023 by Aujia Nicole
Haileigh & Zeee were super awesome at the North Point mall. Felt like we were my friends forreal while they helped me pick out an outfit for tonight. Grateful for their help & their pleasant attitude after a non pleasant visit with the staff at a different location. Thank you again ladies !
-
April 2023 by Michael Reyes
Good customer service. Loi definitely helped me fine what I needed and she was very professional
-
April 2023 by veronica Adams
Honestly going to other forever21 stores this by far has very good customer service 2 of the managers Loid and Fatimah were very helpful and nice
-
April 2023 by Arya Star
Loi was so helpful and so sweet! I live the selection at this location. Definitely going back!
-
March 2023 by Niyira Ward
I really enjoyed my time at this F21 today all thanks to Marquis! He had such a wonderful personality and got the line down quickly and was very kind! I will definitely come back
-
March 2023 by Niyira W.
I really enjoyed my time at this F21 today all thanks to Marquis! He had such a wonderful personality and got the line down quickly and was very kind! I will definitely come back
