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September 2023 by Eilidh Russell
They’ve lost two of my access point packages even though I have proof it was delivered. The staff aren’t trained on checking ID before package handoff or scanning the package to say it was delivered to the correct customer with their signature. So either they handed it off to the wrong person due to lack of proper protocol for access point deliveries or an employee stole it. One of the packages I sent there was also opened. So it either came like that, which is bizarre because all my items were in there, or an employee was checking it out for themselves to steal but didn’t want anything.
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August 2023 by Fernanda Desio
The staff is not trained, prepared and there is always nobody at the cashier. I always need to look for them in the store and take me more time to shop there! Also their stock is a poor one!
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April 2023 by Deb C.
This place needs a major overhaul. The staff in the pharmacy is obviously overworked. And it shows in their attitudes--but I can't blame them. Everything is rundown. I don't know how they can keep up with the volume. The place is a dump.
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April 2023 by Vanessa Mckeon
The CVS self checkout machines at my store rarely work. And I'm constantly having to track down the only employee in the store to assist me in checking out. This week the CVS coupons would not apply on any of their machines. A NEW employee finally had to hand key the coupon number to finally apply it to my charges. Self Checkout Machines plus lack of adequate employees is a disaster.
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March 2023 by tiffani compton
Special thank to Store Manager Janeka and the team lead manager red headed women apologetically I missed her name but they went above a beyond to help me sort out being over charged during my transaction. It took about an hour but they were kind and patient and got the job done! People normally write reviews when something bad but don’t when something good. So hear one! Thanks again!
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January 2023 by Laurie Morella
Sadly, every time we go to the CVS we wait in a long line. For some reason, they still do drive-in Covid testing in the same line in which we have to wait to pick up prescriptions.The last time my husband went inside to pick up prescriptions I needed after being released from the hospital, the inside pharmacy was completely cordoned off. In addition, he was told that the medicine we were supposed to pick up was not there.Today we arrived at 4:40 pm. They were approximately five cars in line ahead of us. It is now 5:27 pm, and we are the second car in line. I don’t even know if they actually have the medication that they texted me to come pick up.The stress is unbelievable. Not safe if you need important medication quickly.We will be switching pharmacies.
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December 2022 by timothy quinn
The staff here are friendly. I don't care for how they are pushing self checkout, but that's not their fault. Clean store, good pharmacists.
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October 2022 by Tony Lukashevich
Nobody working at the Pharmacy again during pharmacy hours. Good thing I have enough medication to wait until they get around to opening during their posted days and hours.
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September 2022 by Victoria Shepherd
I recently started using this pharmacy location. They have always been helpful in explaining prescriptions, decently quick and I’ve never had to wait an inordinate amount of time for a medicine to be ready. The women who helped me today was extremely friendly and a bright spot in the overcast day.
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September 2022 by Logan Robertson
The workers in the pharmacy at this store make snails seem fast. Sometimes I find myself waiting in the drive thru line for half an hour at a time, finally getting so frustrated that I just end up leaving. Service is terrible. Every time I go to pick up my prescription, they never have my insurance on file. Mind you I frequent here several times a month. Worst pharmacy experience I have ever had, bar none.
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August 2022 by Erik Goss
Scheduled covid test online same-day and provided confirmation code/appointment to drive-thru pharamacy. Was told the confirmation code CVS sent me via email and text did not match the appointment on their computer. Not my issue and nurse was not available to assist. CVS has serious issues with their systems as this was the second location with issues.
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July 2022 by Olivia Skiba
This CVS pharmacy is the worst every time I go, which is rare. I had to get a covid test today and the female pharmacist handed me the test and completely walked away from the window. Wasn’t available to answer any questions, despite there being 3 pharmacists working. She is very rude if you don’t understand her, and this is not a one-time experience.
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May 2022 by Kay Rosenthal
They use to be my favorite but not anymore.The service in the store and in the pharmacy has really gone downhill.
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April 2022 by Mica L.
So I know the law and it says that I'm allowed to get 180 Broncaid pills per month but the Indian pharmacist (Older Man) refused to sell me more than one completely wasting my time not to come back in a month. Didn't even scan it in the system to see I was correct, completely unprofessional normally there's a different woman there but I guess he's working now. CVS do better certain people aren't good with customer service and getting the job done.
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April 2022 by laurie #
Sadly, every time we go to the CVS we wait in a long line. For some reason, they still do drive-in Covid testing in the same line in which we have to wait to pick up prescriptions.The last time my husband went inside to pick up prescriptions I needed after being released from the hospital, the inside pharmacy was completely cordoned off. In addition, he was told that the medicine we were supposed to pick up was not there.Today we arrived at 4:40 pm. They were approximately five cars in line ahead of us. It is now 5:27 pm, and we are the second car in line. I don’t even know if they actually have the medication that they texted me to come pick up.The stress is unbelievable. Not safe if you need important medication quickly.We will be switching pharmacies.