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February 2024 by Chase Kacsor
They put a 12 day hold on my check. Switching banks for sure after this!
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July 2023 by P “Pai” Ituen
Walked to Chase Crabapple & Rucker Rd @ 10:18am to pay our mortgage after finishing up our 6+ mile walk. We could hear laughter with a customer leaving. We entered and silence filled the room. 3 workers not one spoke. Silence. I guess being black with a straw hat workout gear was too frightening? But our green money from his Black hands, ok.not
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June 2023 by Mackenzie Santos
I always receive great service here! Everyone is super friendly, including the tellers. I've never gotten such friendly customer service at any other branch.
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May 2023 by Henry Elo
Amazing customer service with opening my account. They were super friendly and the gentle man that attended to me was super nice and loves UFC. Thank you so much.
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January 2023 by J2 Technology
Leena need customer service training. A bit snobby.
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July 2022 by Karch Kreitz
I always receive great service at this branch. Great courteous people. They also went way beyond to assist and advise where I could have been in trouble with a phony check from an out of town car buyer. I highly recommend.
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June 2021 by nicki nguyen
I have been working with Chase for quite some time now, but today I decided to close my account with them and receive my current bank statement.
I had been helped by a consultant with closing my account, but when I asked to have my bank statement printed, their attitude changed and they told me to go to the end of the line or wait for an immense amount of time for me to be helped again. Ridiculous. Why do I have to wait again to have something printed out, when simply they could have printed it out right then and there. Was it because I no longer want to work with them?
This was not the first time their customer service was poor. I am not certain about other locations, but every time I go to this location I was not taken care of.
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March 2021 by Alla Greseva
The personal was very friendly and address my questions very fast
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December 2020 by S S
Branch Manager refused to take rolled change. I will no longer be a Chase customer. Coin shortage....?!?!
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July 2020 by Donna Kraft
Friendly with out sacrificing professionalism, the group at the at the Crabapple, GA location especially are conscious of the value of client's time. They go the extra mile when needed and I have so appreciated over the years. Have recommended Chase to friends and relatives. I use Chase locations on both coasts and a few in between as I travel. The caliber of Chase employees coupled with the availability and frustration free online banking when you need it at any hour of the day, makes all the difference.
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July 2020 by slushy
I have been working with Chase for quite some time now, but today I decided to close my account with them and receive my current bank statement. I had been helped by a consultant with closing my account, but when I asked to have my bank statement printed, their attitude changed and they told me to go to the end of the line or wait for an immense amount of time for me to be helped again. Ridiculous. Why do I have to wait again to have something printed out, when simply they could have printed it out right then and there. Was it because I no longer want to work with them? This was not the first time their customer service was poor. I am not certain about other locations, but every time I go to this location I was not taken care of.
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June 2020 by Amanda Ingle
Just want to thank this branch, they were able to help us 5 minutes before they closed on Friday, if it wasn't for the two ladies working we would not have bought our dream car that day. Really appreciate yall!
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May 2020 by Christopher Powers
Always super friendly and helpful.
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April 2020 by AmandA Showmaker
Just want to thank this branch, they were able to help us 5 minutes before they closed on Friday, if it wasn't for the two ladies working we would not have bought our dream car that day. Really appreciate yall!
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December 2018 by Connor Neumann
Always have a good experience at this branch.
