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August 2024 by Aisja S
Employees have bad attitudes, manager argues does not know how to talk to customers respectfully
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August 2024 by Ella Lewis
Dirtiest dressing room I’ve ever seen. Along with quite frankly the rudest service team. Very unhelpful and acted like I inconvenienced them by checking out. Very unfortunate and unprofessional.
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July 2024 by Gabby Preg
AVOID THIS STORE!!! its a shame because the clothes are really cute but has the worst workers ever with absolutely no customer service or basic respect and have no problem talking smack about customers!
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July 2024 by Sunny Dee
Employees were the rudest people I’ve ever met—three African American women who were working at 6pm yesterday, one with glasses. One of them yelled across the store that the fitting rooms weren’t open and rolled her eyes at me just for asking. I wish I knew their names to write to the manager. I’ll never be shopping here again, it’s unbelievable.
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July 2024 by Kimochi Sama
The women working today were the rudest people I’ve ever met, so rude to the point where I am making a review. They kept yelling at people saying not to look at the t shirts or to unfold them or yelling at people to move because they were trying to send pictures to the district. If you’re trying to send a photo, send it early in the morning or after it closes, not during shopping hours. They then lied saying that the fitting rooms are closed, when they were just too occupied with taking photos of the store. On top of that, you can hear both of these employees mumbling about customers rudely . Do better. It’s no one’s fault that you work in retail.
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June 2024 by Caylie Perrella
2 older ladies working on June 1st could not have been ruder to me and my sister. Fitting rooms weren’t open after we had our hands full to try on stuff because the sign said it was open. These ladies were sitting on their phones doing absolutely nothing and then wouldn’t check us out. They then yelled at us when we put our stuff down because they weren’t letting us buy it. Absolutely horrible experience and will NEVER be going back.
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February 2024 by Margaret Smith
I am a wheelchair user. I politely asked for a dressing room, I was taken to them and they tried giving me a normal dressing room. I was told “I hope you can get in this one cause we use the handicap one for storage”. I told her, just by looking at it I couldn’t even get my wheelchair through the door way, it was way too narrow. Even if I could then the door couldn’t be closed. So it took around a minimum of five minutes for her to clear a bunch of racks and mannequins out of the dressing room, it was packed with them. I finally got in, and found that the entire bench to sit on was covered in boxes and metal bars. Wheelchair users need this bench to scoot onto to try things on. It can be near or impossible to get certain clothing items on in a wheelchair. And the bench provides that freedom. This was ridiculous. This stall if for handicap people, it should be available to them, not used for storage. After she told me to tell her when I was done so she could put the stuff back in there. This is against the ADA (Americans with disabilities act) it’s actually illegal. I love this store but this is a problem
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January 2024 by Baileys Closet
I worked here for 2 weeks. As I was working here, it was an Unhealthy workplace. Talisha is VERY Rude. Very rude to the customers . While people were getting rung up, She would say rude things about people coming in the store and people leaving the store. Shanira Is a cool manager. Amina is very sweet. The workplace is all over the place There would be stuff all over the counters, Barely room to scan people’s stuff. Overall I would give this location a 5/10.
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December 2023 by Mark Mayfield
HelloHad a bad experience in your store on Alpharetta today. Was waiting to be wrong up after waiting in line for 10 minutes. Soon as we get up the cashier hops on the phone with her dm (mind you I’m. Still waiting) after she gets off the phone she has a conversation with an employee. I ask her can you please ring us up. She states I can do two things at a time. I tell her we’ll do it. She then says I’m not going to ring you up. As o ask my kids to leave she tells my kids not to go anywhere. As I tell them to go she states you can go somewhere else to get ring
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September 2023 by Jasmine Layten
Love the clothes but the manager who is always there is so rude. Making unnecessary comments and just overall very mean.
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July 2023 by Ajay Sharma
Yesterday, went there with daughter. She shared that lady there was extremely rude while checking clothes. She took a sweater out from a hanger, and she came bolting at her telling her that you are gonna put it back the way you took it out. Same She did with other folks for opening the clothes on table while checking them. She asked them to fold it the way it was. These days these workers don't want to do their job. I feel bad for the owner for hurting the business for the want of not working for what they are being paid. We definitely not going there. Northpoint will soon be like gwineet place mall because of the workers like these.
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July 2023 by Pablo Palacios
Thursday July 13 me and my daughter received the worst service ever the actitud of the employees were so rude that we even have the video film one of the employees did not let us to use the fitting room and make my daughter put the clothes back to she took them, my daughter just put them next to the fitting room the scene get so but that they call security they didn’t care that my daughter is pregnant I will never buy anything again here and definitely never recommend this store
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May 2023 by Crystal Arnold (Crissy)
Do NOT RECOMMEND!!!!! Went here yesterday purchased 2 unitards/shirts. The girl working on yesterday mentioned nothing about I wouldn’t be able to return them because I’d the material. Went there today to return them because the actually ran big and the so called managed ANARA (or something like that) told me that I couldn’t even though it doesn’t say this on the receipt. I expressed that to her still no exchange she said. A lot of other locations have already went out of business and by the looks of it this one isn’t too far behind. The people working here doesn’t care anything about providing great customer service. You would think they would hire people of quality to help keep business a float. I love the smell of their women perfume but that’s not enough to keep me coming back.
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April 2023 by Angaletta Hodge
I don’t normal leave reviews, however, this experience was terrible. Two women working the morning opening shift today were a bit disrespectful. One say hello to me. I’m soft spoke and get told to speak up often so when I said hi back I wasn’t sure she they heard me. Well they didn’t and proceeded to talk about her they hate speaking to someone and they don’t speak back. I only am commenting about this as being disrespectful because as a customer shopping around and hearing employees talk about you is rude. I left the store because I didn’t think the experience would get better.People especially people that work in customer service should really learn to be kinder. I’m a sensitive person, so excuse me for taking it to heart. However, I hope these two women see this message and think twice before talking about someone.
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October 2021 by Kimmy E
Staff was very happy to help and seemed to enjoy their jobs! Good service and great sales. Thank you
