-
August 2023 by Diana Burrell
They,sold us a new raidiator and after repairing our old radiator and we got the car back we had to take it back the next day and we were then told we had a blown head gasket!it would have been nice if they had told us that before we spent a Thousand Dollars on the radiator replacement so I really wouldn’t give them any stars ⭐️ and I certainly wouldn’t take my car back to them!
-
January 2023 by Chris Sullivan
This is the only shop that would attempt to solve a problem that was baffling me on my Honda CRX. No other mechanic wanted to attempt a diagnosis. I took it to Bill and he had it knocked out in about a day for a very cheap price.Service: Engine repair
-
January 2023 by Scott Presley
These Guys are phenomenal!!! I've always said if you can find a great auto mechanic and plumber your life is good. After using a couple of places in my area I was referred to BG Auto by Salton Auto Sales ( I used a couple other places they recommended in the past as well) and I am a customer for life. Two examples of why. We brought our car in for an issue that NEEDED to be fixed right away. Quoted $800 for the repair and told them to do it. A couple hours later I get a call telling me that this repair would be covered by a factory recall and take to dealership and pay $0. How many mechanics would do that? I don't think many would. Could have easily done repair and I would have NEVER known. They chose integrity and honesty over $$$$. Second, brought car in a few weeks ago for an issue and repair. Was quoted approx. $700 and most of it was labor. When we went to pick up Burb we were told that there were two different types of engines and the one we had, they didn't need to do as much work and the cost was only $450. Again, we would never know if they didn't tell us. During pick up he brought up a concern but said we didn't have to do it right away. When we start to hear a certain sound then bring it in. They could have said we need to fix right away. Remember this is Christmas time. What small business owner doesn't need revenue in this economy? Rest assured they will only repair what NEEDS to be repaired and will charge a very fair price. Every time they tell me what it might be before diagnosis I look up repair cost estimator online and their price ALWAYS comes in lower. I have the best auto mechanic but still looking for that elusive plumber on the same level. There's a reason they are a completely unsolicited 5-star rated. When asked where I could leave a review they weren't really sure. All about being a fantastic auto repair shop and not social media hyperbole. USE THESE GUYS!!!!!!Services: Electrical repair
-
January 2023 by Sunniath Pervez
They are genuinely good people. The best part of my experience with Gary and Bill is their honesty. Unlike dealers, they will tell you what is needed to be done now and what can wait up front. Their quality of work is also really good at a reasonable price. I have been going there for over three years now and highly recommend BG.Service: General repairs & maintenance
-
December 2022 by Scott P.
These Guys are phenomenal!!! I've always said if you can find a great auto mechanic and plumber your life is good. After using a couple of places in my area I was referred to BG Auto by Salton Auto Sales ( I used a couple other places they recommended in the past as well) and I am a customer for life. Two examples of why. We brought our car in for an issue that NEEDED to be fixed right away. Quoted $800 for the repair and told them to do it. A couple hours later I get a call telling me that this repair would be covered by a factory recall and take to dealership and pay $0. How many mechanics would do that? I don't think many would. Could have easily done repair and I would have NEVER known. They chose integrity and honesty over $$$$. Second, brought car in a few weeks ago for an issue and repair. Was quoted approx. $700 and most of it was labor. When we went to pick up Burb we were told that there were two different types of engines and the one we had, they didn't need to do as much work and the cost was only $450. Again, we would never know if they didn't tell us. During pick up he brought up a concern but said we didn't have to do it right away. When we start to hear a certain sound then bring it in. They could have said we need to fix right away. Remember this is Christmas time. What small business owner doesn't need revenue in this economy? Rest assured they will only repair what NEEDS to be repaired and will charge a very fair price. Every time they tell me what it might be before diagnosis I look up repair cost estimator online and their price ALWAYS comes in lower. I have the best auto mechanic but still looking for that elusive plumber on the same level. There's a reason they are a completely unsolicited 5-star rated. When asked where I could leave a review they weren't really sure. All about being a fantastic auto repair shop and not social media hyperbole. USE THESE GUYS!!!!!!
-
December 2022 by Angel N.
So I'll keep this focused. Car: 2017 Audi Q7Service request: Front brakes (Rotors and pads)Parts: I provided all the OEM parts. Outcome: Tech states that 3 bolts were difficult to remove (stated that he is afraid to break my spline tool) and says he put the bolts back in for me to decide next steps. I walked over and went to pick up my key, when they offered to have the tech explain what happened. He repeated what they said over the phone. I took the car down the road to another shop (Speed auto repair) that I've used extensively in the past. I tried to cheap out and use BG and the old old saying hit me square in the mouth. Once the second shop checked my car, they found the bolts that were removed were installed back on the car incorrectly and with anti-seize applied to the threads. On a bottle of anti-seize, it states that you should not use it on lug bolts. The bolts were forced in the hub and cross threaded the hub. So now, I have to change both front hubs. Lesson learned. If you need an oil change or some other simple repair on a domestic vehicle older than 2020, you can try your luck here. Anything foreign, don't waste your time. Cheaper does not equate to better. FYI - I did call the shop. All was good until the excuses came. I did give incorrect info accusing the tech of swapping lugs. I was wrong and apologize for that. The lugs were indeed mine, but threads destroyed. Take your shot, good luck and don't always go for the lowest rate.
-
January 2022 by Ladd McIntosh
These guys are fantastic, seasoned veterans of car repair. I've had my cars repaired by Bill for the last 12 years and he is always a joy to work with, as is Gary and Kenny and Merrick. These guys are not in the business of upselling which is very refreshing. They will tell you what is wrong and how badly it needs your attention so you can decide.Services: Transmission
-
January 2022 by Rachel Newsome
BG Autocare is the perfect place to take your car. I’ve been going here for general maintenance and oil changes for about 3 years now. Recently, my car had a factory recall and while it was at the dealership getting the recalled airbags replaced, the dealership came up with a list of $2500 worth of maintenance they said my car needed ASAP. I brought that list to the guys here at BG Auto and they took a look at each item and my car for no cost, then told me all they recommended was a $30 cabin filter. The dealership had listed things such as a “severely leaking axel seal” that these guys were able to take one look and call bs. There were no leaks!!! When I picked my car up, they gave me an estimate for the other general maintenance the dealership wanted to do, but BG but recommended waiting to do those things for another 30k miles! The quote they gave me was $700....less than half of the stealership! Long story short, trust this place with tour car needs.Services: Air & cabin filter replacement
-
January 2022 by Gary Arnold
Dealership quoted me close to $5,000 for repair of my vehicle I took it to b&g for a second opinion and now my vehicle is being repaired for $700. Be careful when dealerships quote you on more than your car is needed and make sure and get a second opinion to verify that things aren't being repaired that do not need to be repaired. I highly recommend b&g for this service or just go there first.
-
January 2021 by M and J Washington
Reliable, Dependable and Reasonable!!!I am very pleased with BG Auto Care. I past more than a half of dozen automotive repair shops before I get to BG Auto Care but it is more than worth it. The service is top notch and the prices are very reasonable, which is a win-win for me. I plan to get all my repairs and maintenance here.Services: Air & cabin filter replacement
-
January 2021 by Kyle Hadley
Oil Express and the Ford Dealership tried to convince me that I had multiple leaks in my 2015 F-150 with less than 60k miles. This was going to cost $4,000 at the Ford Dealership, so I wanted a second opinion. BG looked at the truck and found that it was purely a sloppy job by Oil Express and they splashed oil as they poured it. These guys are straight-up and honest. Very few shops like them anymore!Services: Engine repair
-
January 2021 by jim boyea
Bill has been working on our cars for over 20 years. His prices are always fair and the work always excellent. He will always work with you to find the optimal solution to address your issue.
-
January 2021 by Lisa Werginz
My mom is in town because I am about to have a baby and her car had a notice come up about low tire pressure and we needed to get it looked at close to my house and we found BG Auto Care. They checked EACH tire and filled up the ones that were low at ZERO charge. Thank you for the AMAZING service Bill. My husband and I will certainly head to BG Auto Care for future automotive needs. God Bless!
-
January 2021 by Rita Hudson
Dropped in to have a mirror I bought off eBay installed on drivers side after I hit a post, Bill took it in and had it done in 15 minutes and charged half what the competitors down the street wanted to charge. Excellent work at an excellent price!
-
January 2021 by Lori Cash
I only take my vehicle to BG Auto!! They have never tried to up sell me on something I don’t need. They always treat me with respect. Their prices are definitely reasonable!
