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January 2024 by RL
If I could give 0 star, I would. The worst boa branch ever. I went to do a wire transfer. An employee asked me to sit to wait for available staff after I entered the bank. I sat and waited for more than 20mins. During the wait, employees are just having their discussions in a room and they don’t even care that there is customer waiting. After nearly 30mins, they came to tell me they have appointments now, I have to wait longer if I want the service. They could’ve told me at the beginning when I first entered. Instead they wasted me 30mins for nothing. No wonder the reviews are so bad. It reflects this branch’s services for sure.
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January 2024 by J K
Terrible customer service. Long lines and very little staff. Phone number to branch is never answered. Avoid if possible.
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January 2024 by Sat Soni
On September 28th 2023 I deposited my fee for my security box in the branch. To my surprise I got a email from bank that my fee is still pending. I AGAIN deposited the fee and again my account never got updated for the paid fee in time.Is this some kind of joke or the people working in this branch just took my money and never deposited it in my account. This is the first time in my life I experienced such a weird incident.Are their systems a total joke. I don’t know. Whatever it is, the bank commit a fraud with me by charging me twice for the security box fee.
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November 2023 by Glenn Phillips
Came in today and was working with Mrs Charity , she’s amazing and if I’m back in the area I willMake sure to stop by for banking needs
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September 2023 by Jim Norgard
I count 19 people here and 1 teller.Horrible. The people working here are awesome. It's upper management that won't hire more people
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September 2023 by Keith M.
Rude. I had fraud on my account was told to go visit the branch and report what had happen. Was given a business card and told to call the number on it. And employee just walked away.
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August 2023 by Sheri Peek
This branch must be swarmed with customers because no one will answer the phone after ten attempts to reach a human.
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June 2023 by Andrea Cardoso
Jeanine West has a wonderful personality and was a pleasure to work with! Thank you, Jeanine!
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May 2023 by Bobba Murty
Excellent Service , From the moment I walked into the branch, I was greeted warmly and made to feel welcome. Staff members have always been courteous and patient, taking the time to explain any questions I had and provide me with the information ,
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May 2023 by Ad One
One teller working with 10 people in line while other BOA employees just standing around talking.It took me 35 minutes to make a deposit. One star rating for this location is too high.
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May 2023 by Online Salea
This location has to be #1 in the worst category for customer service. Multiple people working in the bank but of course only 1 teller. 30 minutes to make a deposit.
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March 2023 by Ty M
I deposited a check through the atm and it’s been 3 days and it still hasn’t hit my account
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November 2022 by SHOSHANNA SIMMONS
They deserve less than 1 star. I deposited a cashier check with one of the branch managers and she gave me incorrect information. Now my money is tied up until 12/5/2022. Disappointing service to say the least!
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September 2022 by Daisy Yellow
I can see why this location has low ratings. No teller except 1 yet over 10 ppl are walking around doing other work then servicing ppl in the line. I would never open an account with location
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July 2022 by jay campen
Consistently bad customer service. Hour long wait to see a teller. Addressed long wait with manager and she could care less. Time to change to a different bank. They couldn’t be worse than B of A
