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December 2023 by William Baxter
After using this location for over 20 years, even during renovation, the new owners are declining service to pickup trucks unless they have a bed cover. Guess I will never recommend them to anyone.
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October 2023 by Laine M.
The new wash machine ripped off my window rain guards and tore of the windshield side trim.
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October 2023 by Coach Story
Just went by and they don't wash trucks that don't have bed covers??? Seriously. Who has ever heard of that. Yall so high class your machines don't like trucks. Lol. The wash there has been sub par at best anyway.
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September 2023 by Marquis Perryman
I got my son's car detailed over the weekend. We did the touchless car wash and when they said the car was ready it was still dirty on the outside and inside. Now it was better than when we came but there was not a lot of effort put into satisfying the customer. There are other detailers in this area that will actually earn a tip from you. I will not come back here again.
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August 2023 by Cookie Girl Abby
This is the second time I've had my car cleaned here under the new management, and the end result is less than impressive. Today's visit was the top wash at $55, and my interior was still dirty when I got ready to leave. They don't have enough staff to really clean the cars (only 2 people on a weekend!), and it shows. The staff is very nice, but if I'm paying to have my car clean, I'd like to leave with it actually being cleaned.
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August 2023 by Rick S
If you want your vehicle to have fine scratches everywhere, this place will do it!I purchased a touchless wash from the menu and when I pulled up to enter the wash tunnel, the attendant proceeded to take a wet soapy bush and began scrubbing my dry dirty car all over. As soon as I exited the tunnel and got out of the car to allow the next attendant to take it to do their part I immediately saw scratches.I addressed it with the lady that greets you and was told “they had to prep the car”. With a brush on dry paint??? Why would anyone who’s job it is to make vehicles look nice do that? If you’re cleansing agents in the wash tunnel aren’t good enough to loosen the dirt on its own during the high pressure wash then don’t offer a touchless wash!!She had no concern for what had happened and didn’t even go look at the car or offer to do anything. Just told me. “ I will text my manager” who of course was not on site so nothing is the result.I’ve been coming here for 13 years with my personal vehicles and my company vehicles and the service just keeps getting worse and worse. Needless to say, I’m going to take my one year-old BMW to have it PROFESSIONALLY detailed and buffed for hundreds of dollars and will never return to this establishment.
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August 2023 by Richard Smith
Use this place with caution. I got a plain ole car wash and left with a damaged front camera that’s responsible for a lane departure and collision. Was told that they don’t hit it when it was fine only minutes before! Why lie? Why not just take responsibility for the damage that you caused? Then we had to wait for a incident report that never came! A complete abdication of responsibility.
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June 2023 by Dare Okupe
The new carwash machine damaged my mirror last week and the owner hasn't called me yet. Going to report the company to chambers of commerce.
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June 2023 by Robert Muniz
My wife took our car there for the Tuesday senior price special and was charged full price. When I tried calling to resolve I gave up after 6 no answers.
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May 2023 by David Artman
This is a horrible, horrible business. Avoid! If you subscribe to the monthly flat fee and go there, what you will hear half the time is "we are really backed up, it is going to be 60 mins." So basically they are trying to talk you out of using the service you paid for. That isn't the worst part. Try canceling the service. That is where the fun really begins. Do yourself a favor and use a different service. These folks are clowns!
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April 2023 by Lynn B.
Finally, after 18 months to two years, the automatic wash is up and running. You drive your car through as they guide you, then once you exit, you drive to the staff who wipe down your car, drive it over to the vacuum attendants and drive it back to you. Must faster and a better washing than when they hand washed, and missed the top and bottom sides of your vehicle. The inside is freshly painted and it looks like they'll add a food station.
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March 2023 by C. Tarrance
45% monthly membership increase with no notice. Been under construction/re-model for over 2 years (occasionally send you to sister property 10 miles away)
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February 2023 by Howard T.
Raised membership pricing 45% without notice. Been under remodel construction since before the pandemic and never gave a discount for the inconvenience and even sometime sent to sister property 10 miles away. Since price increase can't reach by phone (endless ringing with no VM). No email contact info printed. When asked in person i was told the biz manager would give me a call back (as of course there's no manager on site) horrible!
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November 2022 by Carole Madan
I told the two ladies who cleaned my car it has never looked that beautiful since I purchased a brand new 14 years ago. They did an incredible job. It was kind of a shock when I drove in though everything has changed and it's no longer functioning the same way it used to so had a bit of a problem finding out where to go. This nice young man guided me there eventually and all is well all is well. I'll go back
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November 2022 by Sn Na
Poor car wash service, not worth the price. Courteous staff, seemed overworked.