Auto Indulgence is a popular car wash and detailing business known for its fast, thorough, and affordable services. Customers appreciate the attention to detail, especially how well they remove pet hair and leave vehicles looking like new. The staff is friendly, professional, and helpful, with employees like Eric providing excellent customer service and guiding customers through their choices. The Alpharetta location is favored for being less busy, allowing for quicker service without sacrificing quality. Membership options are considered worthwhile by regular customers, who often visit multiple times a month. However, some concerns have been raised about the payment process, as tipping is not embedded into the initial payment, making it less convenient for customers who prefer cash or digital options like Venmo or Zelle. Additionally, there is feedback about the lack of a waiting area with facilities for paying tips or using the restroom, which some find uncomfortable and unfair for workers. Despite these issues, the overall experience at Auto Indulgence is highly positive, with many customers trusting them to keep their vehicles clean and well-maintained.
I've been a member here since November 2017. I usually get my car washed here about 3-4 per month. My monthly membership fee is definitely worth it. The staff are friendly as well.
May 2024
I came up to the pay station. I was greeted by a worker named Eric. He has great customer service. He explained to me what each does and help me pick a wash. My car is looking brand new 10/10 Will be coming back
May 2024
I love this place! They are super fast and thorough for the price and time. My dogs travel with me to work everyday so my back seat is caked in pet hair. These guys get it cleaned up like I drove off the lot for a great price !
