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August 2023 by Stephen McDonnold
Very good staff
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July 2023 by Jennifer Flanigan
Brought in an online order to return. Staff was very kind and helpful.
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August 2022 by Cindy Van
This place is so cute!!! I love going here at least a few times a year to stock up. It’s great for shorter petite women - I’m 5’3-5’4 so other brands don’t work well on me
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October 2021 by BD A.
This Northpoint Mall store reminds me why I shop online when I need something from Ann Taylor. Customer Service is severely lacking. The sales ladies sit and talk to each other as they watch customers go out of the dressing room to find a different size. It's worth the drive to East Cobb when I don't have time to have something shipped.
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June 2021 by Dana Pulliam
I actually found some really cute pants here, as well as my friend. I don't normally shop here as their cuts and styles just weren't a good fit for me, but I'll take a second look. But my new issue would be the closest one is quite a drive away ):
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April 2021 by Aaron Sims Broker
They were closed. Online said they were open until 7, they closed at 6.
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January 2021 by Kristen M
Customer service lacking here since COVID. Ann Taylor loft should have a return policy for their defective items that have holes in it, even if worn once as long as within 30 days. For the price of the clothes, should have better quality. Now I’m stuck with a sweater I just bought that has a hole in it.
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August 2020 by Helen Huyen Dao
Cute clothing but pricy. I wish they are not inside the mall. I prefer they are in a seperate location.
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August 2020 by Sandra Love
Love it
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January 2020 by Elizabeth Wallace
I wish they had curvy in the stores instead of online. I have to order and then return when I could just try on from the beginning otherwise I love the store...
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January 2020 by Erika Arrieta
I've made a purchase online a week and half ago and I never received an email with the purchase I've made nor the tracking number to see when will I be getting my purchase. Can you please fix that.
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January 2020 by Annie Martin
Great customer service....
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October 2019 by Hellen Dao
Cute clothing but pricy. I wish they are not inside the mall. I prefer they are in a seperate location.
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October 2019 by Valentine Head
Very nice selections
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September 2019 by Kristin Tornow
The staff was incredibly helpful. I found 3 outfits that fit and look great. The best part was it was all on sale! Linen skirt for $16!
