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December 2023 by michrist berry
The store attendant at the gillionville location Kayla is always and has always maintained professionalism, honesty, integrity and tries her best on resolving any and all issues I’ve had or questions that needed addressing she tried her best to get them answered .
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December 2023 by Cora Lueallen
They were super friend and I knew my things were going to be well kept safe. I really love the staff they are funny and very respectful and customer service was great!
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December 2023 by F.M. Invest
If you are looking for a Safe Storage Facility in the Albany Area. I highly recommend Store Space Self Storage. They have a Call Center to assist you after hours when On-site Management is not available. Easy to make payments thru text messages to phone or e-mail. They are remolding and adding new electronic gate codeentry. Plenty of Space to Park any type of Moving Truck (U-Haul or Penske and Ryder. Only been there a few months now. Give them a try.
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December 2023 by Janiya Yarbrough
My service is great everytime I visit. Tray is so helpful and very patient!
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December 2023 by April Laney
Kentravious was very helpful. Awesome communication skills.
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December 2023 by Leconte Williams
They went above and beyond. I needed a storage space last minute, Tray waited a bit later to assist me Great experience
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December 2023 by Alanda Webb
Excellent and caring staff (such as Mr. Trey) who genuinely care and offer superior service regarding all matters...couldn't be with a better company!!
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October 2023 by MANDELLA KHAIDAFI
VERY NICE WORKERS POLITE,KIND, THERE STORAGE UNIT OR VERY CLEAN
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October 2023 by F.M. I.
Nice quiet location off Gillionville Road near the YMCA. Took advantage of the $1.00 sign up deal. It's $1.00 with other small fees for paperwork and processing. So initial down payment was $26.00 dollars. Lots of space easy to get in and out of the parking lot.
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September 2023 by Lorin L.
I moved to the storage at the Albany Georgia location on June 26th 2 weeks later I was attempted to be charged for 2 months of storage after multiple attempts to reach anyone at the office I tried for two straight days to reach someone at their corporate office and was told high call volume and selected to get a call back literally for two days I did the call back and each time I got a call was then put back into a loop that said hi call volume and gave me an option for a call back never ever could get through to a person finally I selected the sales line and amazingly enough immediately could get to a person the only way I ever could get to customer service was to have a person in sales transfer me to customer service there they looked and said yes there was a mistake and that I was being billed for two units and it was going to be repaired also signed up for automatic billing then months later I get a message that I have moved out without letting anyone know which was in no way the case and discovered that they had me down for the wrong unit number and we're billing me doubly still so the agent told me well after getting to the agent first going through sales again because there was no other way that was not on a loop that it was all fixed and that I would only owe for September 1st and that I was on automatic bill pay I just now got a notice that there was a lien attached to my storage and that I am over 30 days behind in my rental amount which is in no way true because I have all the documentation I paid for July and August and the prorated amount for June 26th through the 1st of July so now I guess tomorrow I will spend the day going trying to get in touch with someone with customer service once again to try to resolve this I know I can recommend this company if it's shoddy bookkeeping or if it's a scam to try to double charge at this point can't tell you but I do know that the fact that I am paid and have signed up for automatic billing and have a lien against my things is absolutely unbelievable so unless you are down for the Herculean task of being on hold for hours and hours to try to resolve anything I would not recommend this company ever
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August 2023 by Brieanna Rodgers
She was so nice and even gave me water ! Had a very nice experience
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July 2023 by Kiera brown
I had an great experience renting my first storage! Kayla was awesome she made sure everything was handled well.
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July 2023 by destiney lewis
MsKayela was wonderful I got in and out she handled my problem with ease she was very nice and informative ???
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June 2023 by A Mercer
Always greeted with a warm heart friendly smile and courteous words. Mrs. Kayela you are number one, keep up the great Southern hospitality.
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June 2023 by Abie Rose
Kayela was so nice and great when I was moving my stuff into my unit. She has amazing customer service and made everything a lot easier for me.
