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March 2023 by Carolyn Welch
Great customer service from Kevin he is an asset to this company
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February 2023 by Akelahd
Wow! This was one of the best and efficient visits I’ve ever had for lab related work! I came to Quest Diagnostics for blood work on behalf of my life insurance policy. It was just my luck to have Tia during my visit! She is such a sweet and well mannered nurse with over 20 years of experience. The best part is, when she drew my blood, I didn’t feel a thing whatsoever!!! Never have I had such a smooth experience with blood work. Tia handled the entire place by herself due to short staff and still had immaculate service! Thank you, Tia!
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March 2022 by Lori
Excellent facility. Professional staff at its best. I just hate you can't call and speak to a human that automated stuff can get everything bonkers. Had me listed for a different name. I would rather get my labs done here than the hospital.The staff here has to multi-task and they do it very productively.
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November 2021 by Lanelle Hatcher
I recently needed to have some lab work related to allergies. I went to the Quest Diagnostics website for Albany Georgia and made an appointment. The site was easy to use and confirmed my appointment immediately after I made it. I also received reminders via my cell phone.On my appointment day, I arrived nearly an hour early and fully expected to wait. I was greeted by Tammy and taken right in! She was very friendly and professional and quickly took the required labs . I was in and out inside of 15 minutes! Not only that, the process was physically painless! I was very happy with the experience and will use again if the need should arise.
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November 2021 by James F
They overcharge and think it is ok to text after repeatedly being told to stop.
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October 2021 by Lindsey Langston
I have loved using this lab in the past. The employees are extremely nice and friendly! Unfortunately I have attempted to go for lab work the past 2 times and they have had the doors locked. The hours on the door says open until 4:30. The first time I went and it was 4:20…doors locked. This time I went and it was 4:13…doors locked :/ This was very disappointing considering I have had multiple pleasant experiences prior to these last 2 times.
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August 2021 by Pauline Whisonant
I thought it was very easy to find, clean and efficient. Easy check in and the person who drew my labs was very courteous, professional and informative.
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May 2021 by Miranda Leon
Renee at the front desk was very rude. It was as if my presence for lab work was an inconvenience to her. She had a completely uncalled for attitude when I was trying to locate my bloodwork order. “What are you here for? I need to know to do my job!” Refused to draw my blood after I told her she didn’t have to be ugly about it. Not the professional experience I was expecting. Her supervisor was nice though. She said she would handle it — I would hate for someone else to experience what I did.
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March 2020 by Ivy Wills
After an annoying first visit with a few issues, Ms. Tammy fixed everything for me. Thanks Ms. Tammy!
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March 2020 by julian hall
Usually the customer service is great but this one young lady was very rude on my visit today. Evidently I was mistaken about that she had taken my blood twice in a month and it she became very rude and defensive. I said it was my mistake but then I sat in the office for over an hour with other people coming and leaving several times. Just absolutely horrible customer service. The other employees were very nice
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October 2019 by Mary Cross
Friendly staff! Didn't even feel the needle
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October 2019 by RyLen Thompson
Fast and friendly!
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October 2019 by A J.
I was on a road trip and needed to stop and get blood work done in a hurry so I could continue on and get my diagnosis of an allergy. I called ahead and lady on the phone was so sweet. Said she could get me right in. The staff very very kind and she did get me right in. I didn't have to wait. The facility was clean. The blood draw was fast and painless. Very nice facility.
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August 2019 by Melissa M.
I had to get some blood work and urine test done for a job that I was taking. The lab work was done at Quest Diagnostics. The people were friendly and I didn't have to wait more than 10 minutes. They also have online results that you can send your future employer. I will always suggest using them in the future considering I'm a travel nurse and it's quite possible for me to need blood and urine test every 3 months. Nurses and staff are super nice and extremely helpful. I will use again if possible.
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February 2019 by DA MOST
Going here Tuesday love what you guys do for people
