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November 2023 by Lola Lee
I had a very pleasant experience with Regions. They took care of all my needs and was very professional.
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April 2023 by Walter Kelley
No one ever answers the phone at any Regions location in Albany
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October 2022 by Talmadge Poole
Wonderful service
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February 2022 by Mercy Perez
The worst bank in all of America. This bank was notified that there was fraud to my account and they did nothing. Didn't even return my money . They didn't even investigate if they would have reviewed the cameras in the store (circle k) they would have seen that it wasn't me doing any of those transactions. This bank is on the thieves side. Protect your money and don't use this bank.
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September 2021 by Cal Cleve
Unfortunately the quality of service has declined. Our company uses this bank and hopefully we will change. I waited in a line for 15 minutes to be told I couldn’t be served at the window and had to move to lane 5. Of course no one had the open or closed light on any of the lanes and usually the first lane is for commercial deposits which I was doing. After moving to lane 5 I watch another car go thru the first lane and get serviced. Not a happy customer.
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September 2021 by Jacob Hawkins
As usual, 20 minute wait in the drive thru so sick of this... Can't wait for De-Fi to take over! #Bitcoin #Ethereum
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December 2020 by Ted T
$4.00 fee to use the ATM is horrible. Banks shouldn't even charge fees to access your own money.
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September 2020 by Britavian Hightower
Poor customer service at this particular location. I love regions bank, but the drive through tellers at this location is the epitome of rudeness and down right disrespectful. Those type of people shouldn’t be the face of a Regions branch
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July 2020 by Eleanor Ortiz
Good evening I Eleanor Ortiz report Region Bank the outside ATM machine at 2322 N Slappey Blvd, Albany GA 31701.the atm machine is always OUT OF ORDER! Within the last two weeks from June 24, 2020 - 7/9/20 today I went to atm to withdraw money and not able excluding today and not able because the atm is out off order. Each time I had to go to a different place near not another Region Bank I don’t have a Car. Now I’m forced to use a non Regions back I’m charged $3.00 for not using Regions bank plus the cost of the charge of the other atm costing for a single transaction up to $5:50 they I could have used. I work early hour before the bank opens and come home after the bank closes, so I’m not able to go inside Please can the issue be addressed thanking in advance Eleanor OrtizRegions Customet
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October 2019 by Liz Peek
Being charged a fee to cash a check, which was written on your bank, because I don't have an account there, is WRONG! That is GREED!
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September 2018 by Robin Jones
Always 1 teller open inside and a line of customers
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June 2018 by Chase Davis
Mrs Angela (Ususlaly at the Drive through window) is one of the sweetest ladies in the world. I am at this branch often for work, and it is a pleasure to work with her! Always has a smile on her face and is always so willing to go above and beyond to help.
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November 2016 by Lynette Walker
Every time I visit this particular location,it's an act of congress to get my own money out.👎ðŸ½They should close this branch.
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December 2014 by Peter V.
This is not my personal bank. I was treated rudely at this bank. I got the feel from the teller that unless you are a local resident they do not care about you or your business. If you need to cash a check, do not waste your time at this bank, just cash it through your local bank. Worst Customer Service Ever. There is another bank in Cuthbert where I never have trouble cashing checks
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November 2010 by Dante F.
This is the branch where I first opened an account with Regions. Regions is the best bank I have ever been with, and I have had accounts with quite a few others. Regions has always been a safe harbor though, am glad I have never abandoned them.