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December 2023 by Kem Londyn
I love my flowers! My beautiful surprise was delivered on time! Everything was coordinated perfectly with the flowers I love, the foil balloons gives is a better taste to the arrangement, but I was so excited to receive it! Thank you! ??
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November 2023 by Cindy Spann
Petal Pushers prepared the most beautiful arrangement for a very special co-worker while she was in the hospital. They were so professional and quickly got it to her. I will happily use them again! Thank you for the hard work.
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June 2023 by Kaitlyn Carlisle
I really wish I had paid attention to the negative reviews because if they make a mistake on your order, you are going to wear yourself out trying to get your money back. Basically the website said they could deliver to the location I requested and they did not deliver it. They claim they called me multiple times. I had one missed called from an Atlanta number with no message. When I called to find out why they weren’t delivered, she said it was too far away. I said I would pick them up. She tried to justify the delivery charge by asking if I wanted balloons added. I said I’ll stick with the refund. After this initial conversation, it was very difficult to get through and get answers about my refund. After a week, she finally said she’ll just pay me through venmo. Not once was anything their fault. Not once did I get an apology. The flowers were beautiful. If they had said sorry for the confusion and the mistake on our website saying we’d deliver it, here’s your refund. I would have given them four or five stars. But when you can’t take ownership of your mistake and try to blame everyone or everything else, you get this kind of rating. I hate to be that person, but others should know before spending that much money on their flowers. It’s not worth it for how much time I had to keep calling over and over again.
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June 2023 by Nekita Dillard
Needed a last minute arrangement made. Called from out of town and sent a picture of what I wanted and they did not disappoint. They arrangement was made in a timely manner and was able to be delivered. I can not thank them enough for the service they provided
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October 2022 by Ry D
Amazingly accommodating and friendly business. I called 3 other florists in the Albany area and asked if they would include a gift card (Target) with my order. All 3 said no. Then I reached out to Petal Pusher. Kathy at Petal Pusher said yes to the gift card addition without a second thought! This is who I will be doing my floral business with from now on, and I highly recommend you give them your business as well ?.
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July 2022 by LISA ADAMS
The ladies were very kind and helpful. They made me a beautiful arrangement.
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February 2022 by Asheika Williams
MY FAVORITE FLOWER SHOP! MY ROSES ARE ALWAYS BEAUTIFUL
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December 2021 by VernandSusy Vail
Ordered flowers online (from Oklahoma) for my mother in law in Albany. They called to tell me they were out of stargazers but she assured me it would still be pretty. She was absolutely right! My mother in law sent me a picture of her arrangement and it was even more beautiful than the original arrangement I ordered! Thank you, they are PERFECT!!!
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May 2021 by Ashley Harvey
Very pretty flowers. Delivery driver needs some customer service lessons because she does not follow businesses COVID19 protocols and then gets an attitude about being required to follow them. She (which staff could not determine her gender and mistakenly called her SIR) lied about staff being rude about telling her that she must RING doorbell and WAIT for someone to answer the door per the SIGN ON THE DOOR.
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May 2021 by Vinisha Robinson
The peace lily was beautiful and my mom loved it for Mothers Day!
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February 2021 by Julia Knowles
Bouquet was very beautiful. My personal Birthday/Valentine's loved them. My mom was very happy!
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February 2021 by J B
Paula,Thank you so much for the amazing family blanket of flowers. My family and I were more than pleased with your creation. Hugs to you and all we met the day we came into your shop.
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November 2020 by Michael Ridenhour
Absolute great customer service! Always very quick with orders and have the freshest inventory!
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September 2020 by Sarah Taylor
Beautiful arrangement delivered with perfect timing. Staff provided excellent communication re: delivery and floral selection. Will definitely use Petal Pushers for all of my floral needs in the Albany area!
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June 2020 by Caleb Waters
Do not shop here. The owner is very rude and was by far the worst customer service I have ever encountered. We ordered flowers from there and gave them payment at the time we ordered. We were not charged until 3 months later. After calling and asking for an explanation on why there was such a delay for running our card the owner got a terrible attitude and began to place blame on me saying that she thought that I never intended to pay for the flowers. She continued to place all blame on us without accepting any responsibility. She was by far the rudest customer service experience we’ve ever had by FAR! A simple apology would have been fine but instead she did nothing but insult and blame us for their mistake. We will not be doing business here ever again. Anyone who treats their customers in this manner should be shut down it’s amazing they have gotten away with this kind of behavior for as long as they have.
