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September 2023 by Skyllar Rae
If I could leave a negative 1000 stars I would. I've never had an issue doing a account look up at any store before until this one. Lost a lot of business from me. I do a ton of shopping at old navy.
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August 2023 by Amanda C.
The Old Navy on Dawson Rd in Albany, GA is terrible. I've been in there twice in the last 7 months and left both times with nothing. Last February, one of my kids needed athletic wear and this store had none. Then I went in last week, again for athletic wear for my child, and this store had very little selection and FLEECE active wear for kids. It's been high 90s, it's August, and they have fleece active wear pants and sweaters. So, I left and ordered online through the Old Navy website. I received my order today and one of the items was wrong. Instead of sending me a 2 pack of Breathe On athletic tops in XL, I was sent a 2 pack that contained a grey athletic top XL and grey athletic SHORTS, size XL PLUS. I called Old Navy, and the man I spoke with was extremely helpful He gave me the options to return/exchange in store or take the wrong item to Staples, where they'd ship it back for free and I'd be refunded for the wrong item. I then called the Old Navy in Albany and asked the woman who answered the phone if they have kids Breathe On short sleeved athletic tops for boys. She responded with "What?! What's that?" I repeated myself and she responded rudely with "Yeah, we have them" and she hung the phone up. I then got back onto the Old Navy website, made my item selection, clicked the option to pick up in my store and what do you know...... NOT IN STOCK in a 150 MILE RADIUS. Now, I'm ordering them through the Old Navy website again and have to pay $7 shipping that I otherwise wouldn't pay.
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June 2022 by Seattle
My favorite store of all time. I can buy everyone something out of there
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January 2022 by Derita Hall
Went in Old Navy to get gift cards for my nieces. The young lady at the register was very nice and told me that I didn't have to get in line to get them that I cold just stand there until she finished that person and she would get them for me. I appreciated the great customer service. I failed to get her name but I wanted to say thank you and MerryChristmas!
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December 2021 by Donald Whiteman
Great service and selection.
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October 2021 by Santos.b.martinez elsalvaje
Cool place a lot too see ? and buying
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September 2021 by Sylvia B.
I love this store!!
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August 2021 by shirley gonzalez
They got a good variety and lots of sales! Clean store and lots of employees.
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August 2021 by Dale Rogers
Couldn't find boys clothes everything was mixed up
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May 2021 by Candy
I think this place is alright and I will stop there again.
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May 2021 by Nicky Ladner
good prices,large selection.
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June 2020 by Elaine Pitts
Love it
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March 2020 by Latina Jones
Sale was awesome and customer service A1
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October 2019 by Debra Johnson
Good sale on toddler shirts
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October 2019 by Nathan J
Is it company policy to let your employees smoke weed in a state where its illegal? Or better yet shoot up opiates?
