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“My wife and I had a bad experience with Lowe’s and the manager, Robert, and immediately went to this Home Depot to see if we had better luck. Not only did we have better luck but we were greeted by an employee named Mr. William in hardware. He was kind, helpful, and overall a joy to talk to. He’s everything customer service should be and even spoke highly of his management and co workers. By the way, we weren’t even in hardware. He just happened to see us and asked if there was anything he could help with. I apologize for the long review but this kind of interaction is rare these days and I felt it deserved to be mentioned. My wife and I were loyal to Lowe’s until this and will exclusively shop at Home Depot now. So if you’re in this Home Depot, look out for Mr William in hardware and give him a shoutout. Thank you for being so great to us.”
“Beth Barksdale at your Albany store is the bomb! Knowledgeable, courteous, efficient and extremely energetic, Beth is my go-to for all my farm needs. Hire more in her image!”
“For the most part, it was ok. A couple of employees seemed distant. Then, when I was about to do self checkout, the lady who was there to help seemed a bit nonchalant. Not just at me but others there as well. I personally am used to Lowe's employees being cheerful.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I bought my cabinets from here and I absolutely love them! The staff was helpful and polite. Summer helped design the new kitchen and she reworked it until it was what I wanted. Robin was outstanding! She worked on getting additional items I needed and return a few things I didn’t need! Would definitely recommend!!!!”