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March 2025 by Kelly Johnson
The guy I talked to was really nice but the price is way too high! I went in for front brakes and they wanted almost $300. I found another place in town for $100 cheaper.
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October 2024 by Takeshia Martin
Took my vehicle in for an alignment check and tire quote. They pulled my truck in and within minutes called me to the back to show me a gaping hole in my breathing tube under my hood. Said it was dry rot. What they didn’t know was that my vehicle was serviced by the dealership two days prior and they had performed a complete vehicle inspection and that gaping hole hadn’t been there! Not to mention the fact that a tear from dry rot does NOT result in a smooth, incision-type opening like the one that magically appeared!! Hey Good Year, not all women are ignorant of vehicles and wear and tear! Won’t be going back EVER!!
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October 2024 by AudreyLynn Gray
I have been going to this Goodyear for over a year now because they go above and beyond to make sure you and your vehicle are taken care of! They are always polite and make you feel at home! They explain things so that you can understand even if you have little knowledge of what needs to be done so that you understand what is going to be done and feel confident in the services they provide! The manager, Earl, is an amazing man. He is the whole reason I take my vehicle there whenever I need service because he went out of his way to help me a little over a year ago when I was dealing with a domestic violence situation 💜
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September 2024 by Angela Peters
Great prices and service
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July 2024 by Mark Fulford
OMG! 😡 DO NOT GO HERE UNLESS you have ALL day! Went there for an alignment. After sitting there for 3 hours Anthony Parham told me they were going to lunch now at 12:00 p.m. and it would be an hour before they got back. So, I guess I'm supposed to leave now and come back at 1:00 p.m. to wait again.
Sat and talked to a lady who had been there since 9:30am to get her tires rotated.
SHE IS STILL THERE!
Ridiculous!
This is the worst customer service I have run across in a long time. If I could give them less than a one I would. When I told Anthony about my dissatisfaction they told me that there were several things that happened and they were trying to get me in. Earl (bald-headed guy with the beard)( (VERY rude) told me I needed to go on.
I WOULD NOT RECOMMEND unless you want to sit up there all day and maybe come back another day after they tell you they won't be able to get to you. 😡
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May 2024 by Glennie Womack
Very cooperation
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May 2024 by Alex McColman
Very responsive when you call for pricing.
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December 2023 by H Blevins Howard
Trying to get back to our respective homes over Thanksgiving weekend, my son hand a blowout on a backcountry road a few miles after departing our gathering spot north of Albany. He called to let me know he was in distress but was changing his tire. As he was close and I was also headed south I went and offered moral support as he dismounted the good rear wheel to put on the front and installed the donut on the rear. It was decided I would follow him for at least the 40 miles to Albany for service. After about 10 miles of slow going with the donut its gave up the ghost. Sans any suitable replacement tire he called AAA to come tow him to Albany.Being second and third generation lifelong Goodyear customers my son called Goodyear in Albany and inquired of the availability of a replacement tire to get on down the road that Saturday. Alas, non were available at Goodyear or anywhere else in Southwest Georgia. He called back and made arrangements with Chuck at Goodyear to order a replacement road tire that would arrive Tuesday and we would leave the car while I carried him on to his house and job and Florida.It took AAA a good long time to get a truck to us in the boonies and during the wait Chuck called back to verify the tire would be there Tuesday and get an ETA on our arrival with the car. The ETA kept getting extended due to the delay involving AAA and our distance from anything. When the truck arrived my son called Chuck and explained we were underway and Chuck said he would wait for us.We arrived at his location a full hour past his closing time to met by a smiling, jovial, kind fellow. We dropped the car and headed to our Florida destinations.As the week progressed it became apparent that another road tire was needed as well as two new rims with an alignment. As we were both in our Florida homes it was becoming a logistical funhouse to acquire the needed rims and get them to Albany for Chuck and team to do their magic for us. Chuck was extremely patient with the fact that the car would be in his way until that time. No rush. No pressure. Just pleasant and helpful.To add great fortune to our tale I was able to locate two new rims AND a new donut tire in an easy and accessible drive for me, as my son couldn't get free from work and had no transport to do deliver them.I left home in the wee hours with my wife to pick up the rims and tire for Albany delivery. In a few hours we had them and headed north for Albany arriving just before noon (read lunch time for everyone).Jaye took delivery of the rims and tire and my wife took me to lunch, then back to Goodyear to wait for the car.As I waited at Goodyear Earl was headed to lunch and offered to buy me lunch. I realized that Jaye was doing the lions share the work on my son's carIt became known to me that Chuck was late for a family function that night he waited for us. Chuck, Jaye and Earl were, by all meanings of the term, "spectacular gentlemen" and a credit to Goodyear. This is why we keep coming back to Goodyear for tires and service.
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December 2023 by Blevins H.
Trying to get back to our respective homes over Thanksgiving weekend, my son hand a blowout on a backcountry road a few miles after departing our gathering spot north of Albany. He called to let me know he was in distress but was changing his tire. As he was close and I was also headed south I went and offered moral support as he dismounted the good rear wheel to put on the front and installed the donut on the rear. It was decided I would follow him for at least the 40 miles to Albany for service. After about 10 miles of slow going with the donut its gave up the ghost. Sans any suitable replacement tire he called AAA to come tow him to Albany. Being second and third generation lifelong Goodyear customers my son called Goodyear in Albany and inquired of the availability of a replacement tire to get on down the road that Saturday. Alas, non were available at Goodyear or anywhere else in Southwest Georgia. He called back and made arrangements with Chuck at Goodyear to order a replacement road tire that would arrive Tuesday and we would leave the car while I carried him on to his house and job and Florida. It took AAA a good long time to get a truck to us in the boonies and during the wait Chuck called back to verify the tire would be there Tuesday and get an ETA on our arrival with the car. The ETA kept getting extended due to the delay involving AAA and our distance from anything. When the truck arrived my son called Chuck and explained we were underway and Chuck said he would wait for us. We arrived at his location a full hour past his closing time to met by a smiling, jovial, kind fellow. We dropped the car and headed to our Florida destinations. As the week progressed it became apparent that another road tire was needed as well as two new rims with an alignment. As we were both in our Florida homes it was becoming a logistical funhouse to acquire the needed rims and get them to Albany for Chuck and team to do their magic for us. Chuck was extremely patient with the fact that the car would be in his way until that time. No rush. No pressure. Just pleasant and helpful. To add great fortune to our tale I was able to locate two new rims AND a new donut tire in an easy and accessible drive for me, as my son couldn't get free from work and had no transport to do deliver them. I left home in the wee hours with my wife to pick up the rims and tire for Albany delivery. In a few hours we had them and headed north for Albany arriving just before noon (read lunch time for everyone). Jaye took delivery of the rims and tire and my wife took me to lunch, then back to Goodyear to wait for the car. As I waited at Goodyear Earl was headed to lunch and offered to buy me lunch. I realized that Jaye was doing the lions share the work on my son's car It became known to me that Chuck was late for a family function that night he waited for us. Chuck, Jaye and Earl were, by all meanings of the term, "spectacular gentlemen" and a credit to Goodyear. This is why we keep coming back to Goodyear for tires and service.
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November 2023 by Jeanie Tupper
Good service.
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September 2023 by Terri Ingle
Q was the gentleman that took care of my 4 new tires and helped me over the phone. Very polite.. great service.. thank you!!
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August 2023 by LondynnJ
Very unprofessional waited for 30 mins in lobby with NO WORKER INSIDE and ended up getting no help. Highly do not recommend.
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July 2023 by Will Bush
Quas’Jon Flowers and Jaye Taylor always provide the best service. They are the reasons I continue to come back - April Bush
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June 2023 by Matthew Phillips
Had to get an alignment and 2 new tires for my Lexus SC 430. I was in town visiting family. Earl was excellent with customer service and did an awesome Job on my car. Drives better than ever. Great job guys
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June 2023 by OG KOMMRAD
Great service trust me I let these guys do all my mechanic work
