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September 2023 by Alicia Smith
Awesome customer service
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January 2022 by Amanda Abel
Excellent customer service. I was having an issue ordering a new phone for my son online through Cricket. After several hours on the phone with Cricket Customer Service, I decided to deal with my local Cricket retailer directly. I must say Ms. Antonia at the Albany location on Westover Rd was extremely helpful. She placed the order for me and called me when it came in. She not only set up the new phone for us, but she also corrected an issue with my account (that I wasn't even aware of). I have been with Cricket for over 10 years and she is hands down, the best. Thank you so much!! I will only deal with this location in the future. Ms. Antonia deserves a raise !!! Keep up the good work!!!
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June 2021 by K Bear
The staff were really helpful and knowledgeable when I finally decided to get a new phone.
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April 2021 by JAMEZ
I did a mess with my muddy boots still very helpful good service
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March 2021 by Shane Mathews
The girls on Westover Blvd in Albany Ga.
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March 2021 by Omegora Delta
Employees work great together. Very polite people while also being fun to talk to. They went above and beyond to solve our issues. This is the only cricket store you want to shop at!
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February 2021 by Maurice Harris
Loved the place, purchased my mom a phone and they me handle a couple business calls before leaving
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October 2020 by Claudia Cabanas
Very good
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September 2020 by Patricia 〰
Always a Wonderful experience.
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January 2020 by Susan Parkes
Good employees and they gave very helpful info.
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September 2019 by Mary Kinnel
The excellent service.
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April 2019 by Cassandra Stubbs
Great staff
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March 2019 by jacquelyn oliver
Tell them to keep ☺ ðŸ˜
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January 2019 by Melissa Anglin
They charge for cash payments 3 dollars each time you come in.
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October 2018 by Rachel Sabillion
Went to replace my son's phone because it was broken (we had insurance) and had to call assuraian to file a claim. They told me that I had to pay a $90. decuctable to replace the phone. No problem with doing that but had to go get the money. I looked up the phone on crickets website and the phone was only $55. I'm not going to pay more for a phone I got for way less. Dropped the insurance they did a hard sale on when we went.
