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November 2023 by Pam K
It was terrible, I spoke with 2 people on 2 separate occasions and they both said the same thing. "Your storage unit is located on 1604 camp lane in Albany, Georgia and it is a 10X20 storage unit. This was going to be 88 dollars a month. Upon arriving at 1604 camp lane I spoke to the representative and he informed me that the particular unit was in Lee County. He offered me a larger unit for 150 a month. None of this was my fault, there was no miss communication or anything like that. So why would I pay more. The larger unit should have been given to me for the same price, 88 dollars a month. This was and still is an inconvenience for me. Just a night mare. And the unit that was given to me is too small for my belongings. I just don't think that I have been treated right. Pamela Kelson.
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November 2023 by Brandy Burgess
Great place to have storage, the manager on site has great customer service, it is gated , feels safe and hours are convenient !
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October 2023 by Marcus Broussard
Got my storage fast less than 20 minutes with easy access!
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June 2023 by Terrica Moore
Storage rentals of America is amazing. I was impressed with the convenience of being able to do everything remotely. It literally took less than 20 mins for me to have everything set up online and I was given my gate code and storage number right away. I highly recommend this company. Great customer service which made my moving process flow smoothly.
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June 2023 by Naima Abdullah
The agent was mist patient and had a genuine regard for me and all if my inquiry. She even checked in b4 the end the call to insure my needs were metI am happy I had her for service today and that she is on the/your team!!
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May 2023 by Desmeyon Russell
Started off a little weary because of the call center confusing the locations of my reservation. But Ms Engrid Stepped in and saved the day ! She didn’t allow confusion to get in the way of getting us a much appreciated resolution to our problem. I’m forever thankful and I will be recommending any and everyone that will listen to stop by and see her at her location of SROA. Thanks Ms Engrid !
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April 2023 by Forever ShayLove
I had a wonderful experience with the company. They are so sweet & have great customer service. I highly recommend this company…
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April 2023 by janessathompson03 03
I love my experience here!! Very nice staff
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January 2023 by EVERYTHING O
Ms.Engird was very sweet & went above & beyond to make sure that I’ll have the best experience. 10/10 would definitely recommend?
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January 2023 by virgil
My experience was with Engrid in Albany Ga. She was so polite and helpful. I would definitely recommend. Most pleasant business experience I ever had
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January 2023 by lady life
The Customer Service agent, Engrid, was most professional and personable. She took the time to explain what was available as well as clearly explained the terms of the contract.
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January 2023 by Quiawanna Grant
Engrid was absolutely amazing....she was understanding and offered words of positivity during our visit...she made sure we had everything we needed....always a pleasure ??????????
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January 2023 by Jess Lee Williams
Mrs.Engrid was an absolutely amazing help, she was very friendly, polite, helpful, and very inviting! Thank you so much!
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December 2022 by Ghana Paige
I had the best experience this morning at this location. Engrid was very professional and her customer service was excellent. I would recommend this place if you need a storage unit, please call them. Trust me you won’t be disappointed. Thanks again for everything.
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December 2022 by Cheryl Saucier-Wilson
You can't go wrong here. Good location and plenty of units. Thanks Engrid for your help and excellent customer service! A+
