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October 2022 by Tammy L.
They offer one on one customer service and have a lot of very unique jewelry pieces I love everything my sweet husband gets me from here.
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April 2022 by Anna p.
Best Jeweler in Albany! Allen's has a very friendly staff as well as gorgeous jewelry designs.
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June 2021 by Gwen Baldwin
I am a Michigander, working in Georgia for a large cooperation . I’ve driven past this jeweler many times and decided to stop one day to get my 2 carat diamond earrings reset, the professional friendliness & warmth make me feel comfortable of knowing that I could trust them with my family heirloom... Thank you Allen’s Jeweler staff for the outstanding service. YES, l will recommend them highly to anyone who needs a jeweler they can trust!
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January 2021 by Brett Davis
I dropped off a yeti cup to be engraved. I was given an estimate of $30 for the engraving. I had someone pick up the cup for me, and they were charged $100 for the engraving. Not only was it over three times the quote, but it was barely legible. When I called and talked to Rick about my confusion with the price and my disappointment with the performance his only response was he had seen worse.
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July 2020 by Cheryl Willougby
I dropped off my wedding set as well as a bracelet that my ex husband bought me that i wanted to get appraised. This was on 6/2/20. I know how much the bracelet was worth because he bought it from there. I wasn't told when i dropped off my jewelry that there was a fee for the apprasial. I also asked that they have my wedding ring removed from the engagement ring (they were soldered together) and that was a charge of $20. They kept my jewelry until 7/1/20. When i went to pick up my jewelry i was told it would cost $80. I was like for what? I was told it would cost $20. Then i realized it was for the apprasial. Mr. Steve Allen came jumping out of his office and said "you weren't told there was a charge for the apprasial? I said no. So he snatched the apprasial back and said well we'll just take the apprasial back and you can just pay for the removal of your wedding band. Who waited on you? I told him that i didn't remember even though I did, I wasn't about to get the lady in trouble. I have never dealt with anyone so rude in my life. What he should have done is said well since no one told you there was a charge for the apprasial, then this time we won't charge you but from now on there is a charge of ..... But no he wanted to be a straight up a***. I won't do business with them again.
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June 2020 by Safa Slaton
I’m aways very satisfied with service! Great variety of jewelry, knifes, watches and upscale items. I’ve had jewelry repairs done several times and everything has been perfect! Very friendly and welcoming!
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May 2020 by Felicia Hayes
Best place I have ever been I had my engagement ring upsized and its perfect. The customer service was super nice and only took one day to get the ring not to mention very very very affordable...i definitely will be going back.
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March 2020 by Alfton T.
They are the only jeweler in town that I trust. I have been doing business with them for years after having a bad experience with another local jeweler. They were very kind and helpful and will forever be my go to for all my jewelry needs. The staff is always kind and they have the ability to turn your dreams to reality! They have helped me preserve special memories and for that I am grateful!
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January 2020 by Katy Lyall
Lovely shop. Solution oriented and take pride with every level of customer service.
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January 2020 by Gwendolyn Ridley-Davis
Always helpful, great customer service
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March 2019 by Monica King-Blackwell
Super happy with the quick friendly service we received today when I popped in today..
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March 2019 by Kayla Childers Newell
Thank you for the amazing job you did on my ring, I love it!!
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January 2019 by LAURA JOHNSON
I've always loved Allen's jewelers. I've taken many pieces to be repaired have sold some items traded some items and definitely bought some items!
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January 2019 by Tsunami Young
Helped me gain indepence.
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July 2018 by Melissa Hodges
Our family has been shopping at Allen's Jewelers for decades. From special occasion jewelry (wedding bands and earrings) to special occasion gifts (engraved frames for a First Communion) the team at Allen's is simply the best. They are terrific. Definitely five stars.
