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January 2024 by Lacey “LACE” Hardrick
Very nice lots to look at
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January 2024 by Simeon Lovett
A great place to shop, friendly people
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January 2024 by Kynnedy Robinson
THEY GOT EVERYTHING YOU NEEED!!! It's like a winter wonderland for black folks in there. The lady helped me with my foundation I hope it matches ??
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December 2023 by Queenesther Daniels
Great Service and Attitude Nice Visit
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November 2023 by Lisa Tilden
Terrible place DO NOT SHOP HERE. Some of the staff is very rude especially the ugly, bad built, young lady with the messed up wig and brown jacket. All I wanted to do was help my mother find a nice wig for her birthday and the young lady was completely nasty and non helpful. The nerve to call her a supervisor. We the people are the ones that keep you all in business so either you make the changes or you’ll end up getting shut down like the rest.
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November 2023 by Connie Kinsey
Large variety of everything. Sales associates were helpful and friendly. Will travel here to shop again. This is my second visit from Alabama
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November 2023 by Catherine Minter
Can't get assistance when needed
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October 2023 by Shon Jolie
First I would like to state that I hold zero qualms with any associates at this establishment because they're simply doing their job/what they are told. But I do have an issue with prices being clearly stated on an item and translated incorrectly on the receipt. I bought scissors/shears on 10/23/23, I called (today) the following morning to notify them that I was overcharged for scissors that I had not opened and still had the receipt for and what could I do given their policy. The associate told me their manager told them I would have to come back and provide the product to verify what I was telling them via phone, I assumed to be refunded for the difference since I'm being instructed to come back to the store. Ok, that's fine-- but mind you I don't live in Albany. I arrive, present them with the receipt and product with the very vibrant green sticker still in tact showing the price (unopened) that it was supposed to be. They deliberate in the back and come back out to show me shears that were in a DIFFERENT package but had the amount I was charged all to basically tell me, that what I was charged was correct but the sticker on my item was incorrect because someone (who obviously worked there) had put the wrong sticker on it. Please tell me where that is my issue? I took the item back and left because I was not interested in discussing it any longer with a business that had already come up with a narrative in the back to support their mistake instead of correcting it. And if management was not going to refund me there was no need for them to tell me to come back to the store. That is something that could've been told by them-- over the phone. I would act shocked by the lack of morale, consideration, compensation and unethical business practices that have been utilized across this business for years now but that would be very foolish of me. So instead I'll leave this review here in hopes that moving forward you strive for better customer service (with whomever continues to shop there) and a much more updated return policy when YOU are in the wrong. Thank You :)
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September 2023 by La La
This is my go-to place for my beauty supply needs. They are always super friendly and helpful here. The owner will come around and ask if you need help. In comparison to other beauty supply locations in the area they are by far top notch!!!
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May 2023 by Babyface Lay
this place needs to seriously update their store hours. what’s the point of saying you close at 8 pm when you guys literally kick people out by 7:45. very rude to customers and they don’t care about your experience as a customer. please do not take the listed store hours seriously they close when they get ready.
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May 2023 by Ty Janaí
rude !!! store need to close down, don’t deserve no money. very poor treatment to customers
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May 2023 by Maree’ Marsh
Valentina was very helpful. I got all the products I needed.
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April 2023 by Tan Harris
Very big with alot of inventory, however a little pricey.
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April 2023 by Karen Wilson
A customer was 50 cent short on her purchase today...the owner was kind and told her to bring it back next time. I think she knew she probably wouldn't see or remember the particular customer again. I was just amazed she approved the purchase w/o all the money.5 cent or 50 centAfter my purchase, I politely left the change on the counter bf I left.One kind act deserves another!!This is a good store. I always find whatever I need here. It's a little more expensive than all the the rest but I enjoy shopping here.
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April 2023 by Shari Strafford
Large amount of all types of beauty products. But the sales staff seems dissatisfied with their jobs. And the owner seems to be a tyrant to his employees.
