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March 2024 by Val Green
The best insurance policy you can have for a country home.
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March 2024 by Monica Dickerson
Customer service is great! They respond at night and within a short period. Products are unique and cute. I highly recommend this company.
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March 2024 by Deborah Montague
ABSOLUTELY AMAZING AWESOME PERFECT LOVE IT SO MUCH. Not only is the Wood Box candle I bought ABSOLUTELY BEAUTIFUL, the smell is OUT OF THIS WORLD. I will DEFINITELY buy again.
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March 2024 by Judy & Tim Block
My candles arrived today. The shipping was quick (we do live in Ga, but still- it was fast??) The candles were well made, beautiful & smell amazing! Will definitely be ordering again!
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March 2024 by Erika Gouldner
Product shipped damaged. I contacted day of arrival sent pictures of damaged purchase like asked. However they never responded to how I can return damaged product even after receiving pictures. Don’t purchase online. Terrible customer service
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March 2024 by annie mckenzie
Disappointed in the lack of customer service and transparency regarding in-stock products.*Dishonest communication from owner as I never received any communication following up on my order.
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March 2024 by Paula Testa
OMG River Chick Designs is AMAZING! The customer service is amazing, they are patient with my impatience as I wait for my goodies to come. Beautiful products and great quality.
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March 2024 by Cindy M
I received my order in middle of February unfortunely I was missing an item. I don't mind what the cost is and what I have received is great. I have emailed and repeatly tried to call them. If you can't count on customer service I will not order again
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March 2024 by Billy Kistner
This company is horrible. I ordered Feb. 9th. On Feb 27th I finally got a shipping notice. I received no responses to my prior inquiry as to status. Then, on March 1st, I receive a notice that part of my order was cancelled and refunded. Had I been made aware that my order could not be fulfilled, I would have cancelled my entire order. Zero stars customer service. Zero stars responsiveness. Zero stars consideration for the customer. If you can't handle online business then don't advertise on social media.
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December 2023 by Savannah Traynham
Beautiful candles! I have bought several of these candles for my own house and also for gifting, they are absolutely gorgeous and smell amazing! I have also bought the refill kits and since I live in another state it makes it so easy to get multiple uses out of one bowl. The owners are super sweet and the coffee is great as well! Only candle shop I purchase from :)
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December 2023 by Madonna Funkhouser
I LOVE these candles. They burn evenly and smell amazing. The wax is clean and the dough bowl is great. I just received three refills and they are so easy to use. My first attempt was easy breezy and they give you everything you need for success!
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December 2023 by KRISTI MANNING
Candle Fire !!!My 3rd time ordering (3 dough bowl candles) and one candle caught fire and burn my console table. I was not upset until after reaching out to the owner. His response was that I burned it incorrectly.He was extremely rude and could care less. He refused to admit that maybe ...possibly...this 1 dough bowl had a defect. Anyway the other 2 candles will NOT be gifted for fear they will ignite.
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November 2023 by Angie Ortiz
Waiting for items to ship is a long process (12 business days in my case) the once shipped, it arrived quickly (2 days). The dough bowl is beautiful and the smell ( Vanilla Eggnog) is superb with a nice strong throw but not overpowering. Love it, worth the money & worth the wait and great customer service. Will be ordering again.
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November 2023 by Lesa Hamilton
I had never ordered from this company before, but when I saw all of the unique items and candles…I could not stop with just one item. I received the iron birds tea light holders, little bunny rabbit, sitting frog, pig planter, and the most amazing smelling candles I have ever smelt in my life. I have one open in a room and have not even lit it yet, but my entire room smells amazing. The quality of these candles are like nothing I have ever experienced…and the fact that they have reasonably priced refill wax is important. Candles will be Christmas gifts for some special friends. Also, customer service is amazing. I had an issue with something, and it was rectified immediately. I also had a lovely chat with the woman I spoke with. I am so glad I stumbled on this store in my feed…I only wished I lived near by to visit this delightful shop in person…
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September 2023 by Sandi Burke
My 9 wick dough bowl candle was delivered today and I love it. The drunken pumpkin scent smells AMAZING. It was delivered in perfect condition during a heatwave this week. I'll be a returning customer!