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November 2023 by Wes James
Cook County Ford is absolutely the best , everyone involved in the repair of my Ford F150 , took a personal interest in first making sure it could be repaired and then making sure that everything was done correctly, From Greg Harrell , to Wes and Zack to the mechanic ( whose name I can’t remember) and everyone involved, Thank you and God Bless each one of you .
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November 2023 by Morgan Blankenship
Worked with Kyle, Brandon, and Trevor on my purchase. They were all very helpful and patient with me. This was my 2nd purchase with them and I will continue to do business with them in the future.
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November 2023 by NTEZBNME
Great people. I previous sent a negative feedback but due to my misunderstanding of my husband, I found out that I was all wrong. When the dealership contacted me immediately due my feedback, I mean they were right on top of it, (now that IS service), I then got clarification from my husband. I should have discussed this with my husband before I sent a negative response. We have never had a negative experience with this dealership before so I really should have questioned my husband before I sent the negative review. I apologize. We have always recommended them and we highly recommend them now. Due to their immediate response, it just gives me one more reason to praise them. I would and will highly recommend them.
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November 2023 by Jonathan Griggs
They were able to get my diesel truck in the shop in less than a week, handled all of the paperwork with my warranty company, communicated regularly with me on the status, and were very friendly and helpful at every interaction. I will 100% be going back here the next time my truck needs service.
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October 2023 by Lisa Young
I love cook co ford they have the best service around. I will only buy,or have my vehicle serviced with them. They have a great team of individuals working for them. The Hands are awesome.
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September 2023 by Michael Hires
Could not have asked for better service. Definitely would recommend shopping at Cook County Ford. Betty Hires
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September 2023 by Ronnie Nance
AAAAA++++++I’ve always heard that Cook Co Ford was the only place to go. Now I’m convinced. We were in the state park campground and needed to have our truck serviced. They worked us in and I’m happy with the job.
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August 2023 by Freddie Castle
Excellent, professional and friendly staff. I have been doing business with Cook County Ford since 2005, when I purchased my 2005 Ford Five Hundred ( a great car over 500,000 miles and counting) and Cook County Ford has provided great honest service. I have great confidence in this dealership( they never fix what isn’t broken nor overcharge or take advantage of its customers. I have purchased two additional vehicles from Cook County Ford. Highly recommended.
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August 2023 by Gail Stephens
Cook County Ford aleays takes good care of me. Yesterday I had trouble getting my car started. This had never happened before. Once it did start I had to go to Nashville from my home in Valdosta. About half way my air pressure symbol started blinking and chiming. Stopped & tire looked fine. When I left Nashville I went straight to Adel to get it checked out. They took car right in and checked it out, replaced battery, replaced a air pressure sensor and put me back on the road. I appreciate the service department so very much.
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July 2023 by Stacie Brooks
Friendly service and the convenience of having the recall repair at my home was absolutely wonderful. There was no waiting for hours just took about 30 minutes and the repair was done. So glad this service was available. Thank you.
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June 2023 by Rod Griffin
Cook County Ford always does a great job of servicing my vehicle as well as making any repairs necessary. They are very customer oriented and their prices are reasonable. I’ve bought a lot of vehicles from them and have never been dissatisfied with them and their service department or customer service. They are definitely a five star dealership!! ⭐️⭐️⭐️⭐️⭐️
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June 2023 by Joseph Pitts
Very fast and efficient buying experience. I was short on time and they had me in and out in about 40 minutes. No hidden fees, no hassling, and no trying to get me to sign up for other things I didn't want or need. Smoothest vehicle buying experience I've ever had. I highly recommend this dealership.
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June 2023 by Laurie Foreman
Very friendly and helpful in a difficult situation when my engine failed during a 1300-mile trip. Service Dept determined that the repair was still under warranty and kept us informed about getting the parts in and when it would be completed. Drove me to a rental car agency, since they don't have loaners on site. Reimbursed for expenses incurred while waiting for the repair. Kept us informed throughout. Thanks, Laurie F.
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June 2023 by Paul Williams
My wife and I dropped in at Cook County Ford and found a vehicle that was so new to the lot that it was not yet on the website. After spending a few hours looking at other options, the vehicle was on the website, we looked more closely at the details, and returned to Adel to buy it. We are very please and could not think of an improvement that we would suggest. Branden did an excellent job, and we got ours in Adel!
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May 2023 by Kaitlyn Larson
My experience with cook county ford was the best! Everyone was super friendly. Brandon was my favorite I felt like he has known me for years!! Everyone was very honest from the get go unlike Nashville Ford who doesn't like to tell their customers the full deal! I would definitely recommend going to cook county ford!!!!
