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October 2023 by Mary Daho
Fantastic service! Just bought a breakfast set. Rob Tompkins at the Woodstock location who helped us there, he was great! Very informative and patient.Will definitely be back again.
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October 2023 by Lee “Leepepper” Nixon
Thanks to salesperson Sarah Large this was the best shopping experience I have had in a long time. No high pressure sales tactics. just good old fashioned professional customer service. I ventured into the store because I have osteoarthritis and I needed a really good mattress. Sarah guided me through the try out process of 3 different mattress types based on firmness and level of comfort. She also thoroughly and impartialy explained the differences. I was no quick sale, yet she was patient and I didn't feel rushed.. In the end I chose the older model tempurpedic because the company had not yet made the newer version I wanted in the size I needed. Sarah coordinated delivery and setup and it all happened without one glitch. Since my purchase. I have had many nights of comfortable pain-free sleep. A really stellar salesperson!!
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October 2023 by Tiffany Ford
Diane took great care of me when I was shopping for my new home. She was able to price match furniture from another store. Go see Diane. She is so lovely.
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October 2023 by susan stettler
I highly recommend The Woodstock Outlet for buying furniture. I ordered a custom sectional and two leather chairs and ottomans from sales associate Sam K. She was amazing! The delivery went perfectly and we were informed all along the way the status of our order. Thank you Woodstock Outlet for your amazing customer service! We will visit again in the future to purchase more furniture from you!
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October 2023 by Gerald Taylor
I was greeted by Sam when I walked through the front door of Woodstock Outlet. She was very friendly and asked if we needed any assistance in finding any items in the store. We advised that we were looking for accent chairs and she pointed us in the right direction. We found what we were looking for and she helped us complete our transaction of two beautiful accent chairs. There was no pressure sales pitch and we really appreciated that. If we come back in the future we will definitely ask for Sam. Thanks for all your help. God Bless.
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October 2023 by Sharon Campbell
I love approximately 2 hours away and called the store to check an item availability. A sales person named Tristan was kind enough to engage all my questions on the phone and even sent a pic of the item to my mobile. His customer service made me drive 2 hours to the store to make my purchase. He greeted me at the door and gave his undivided attention. This was a fulfilling purchase which all started from a referral to the store by their driver named Carter and excellent customer service from Tristan. Thank you, Sharon.
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August 2023 by Larry Mize
We went to several furniture stores before going to Woodstock Furniture. We wish we had gone there first! Awesome selection. So many choices. Great prices and wonderful sales folks! Tequila was so helpful and great to work with. The first sofa and loveseat that we purchased just didn’t seem to fit our home so they gave us a credit and we picked out something else and we love it. We have already recommended them to several friends and family.!! Ask for Tequila!! She is awesome!
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August 2023 by Cynthia Bennett
Seriously the best deals in town! We started our hunt for our couch here went to 5-6 other places and ended back up here. Best prices, selection and quality. They have stuff for every budget and design. Brian was great at making sure we got exactly what we needed!
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August 2023 by Wendy Barger
Jeanette went over and beyond to get our furniture we ordered delivered! It was amazing experience and I would want to give her a 10 being amazing service and the paper work was so easy and she is always so friendly and helpful I will recommend all my family and friends to come here to Woodstock furniture outlet. The Delivery service was amazing and the guys was so organized and knew what they were doing, and they were fast and quick about the service I want to give them a 10 for amazing job as well!Great job one more happy customer!
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August 2023 by Carolynn Yakush
We adore Woodstock Outlet not only because of their huge array of furniture options but more importantly because of their commitment to service. Jack, our consultant, was beyond helpful the 8 times we went in to find furniture for our new home. He guided us with ideas and was so patient with us throughout the process. We couldn’t be happier with everything we purchased. Jack was like a friend vs a sales person. All the staff we came into contact (along with the owner) were all kind and generous with their excellent attitudes. The delivery men were fantastic with the set up and clean up too. Thank you Jack & team for being a joy to work with. Our home is beautiful with all your furniture and we feel blessed!!!!!
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August 2023 by Candace Cotton
We had a wonderful experience and purchase at this establishment. Our Sales Consultant, Brian Schrotter was nothing short of fantastic. His knowledge of inventory, information, and practicality was unmatched. He was able to steer us in the perfect direction for all four purchases. We found the perfect bedroom suit and mattress for my 16 yr. old. Brian’s patience with him was so genuine and appreciated. His comprehension for my budget and necessity was perfection. We also purchased a beautiful sectional for our living room, a couch/ottoman for our media room, and the perfect outdoor sectional set. This was a true one stop shop for us all thanks to Brian, who went above and beyond with his hospitality and helpfulness. I would give him 10+ stars if it were an option.
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July 2023 by Michael M.
After being a customer for years, we had our first problem recently. We spent $3500 on a custom sectional that, after being delivered, we realized was not the color we thought we had picked. When my wife went to the store to let them know it was a mistake, they told her that was the color we picked and we could only be refunded half of the price. Instead of making it right and getting us the color we wanted, they tried to sell her some pillows and rugs to help with the look. We now have to find a way to sell this brand new sectional or use a slipcover (not what we want for brand new furniture). We will no longer be shopping with Woodstock Furniture Outlet.
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June 2023 by Linda Praydich
Salesman Daniel Moscato was the best! He was patient while i made my selection and then was immediately available when I wanted to add onto the order several days later. The prices were fair and the quality is much better than other competitors. I have purchased here several times in the past and I am sure I will be back in the future.
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June 2023 by Patricia Rush
Jennifer, our sales lady, led me to several examples of the color and style living room furniture that I was looking for and also found items I liked that were within my price range.Everything was in stock so, by the next afternoon, it was in my living room!I’ve bought furniture from this store several times over the last 30 years and I’ve always been happy with my purchases.
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June 2023 by Elliott Lawson
store has great inventory overall, but if your sales professional isn’t knowledgeable that can affect your shopping experience. April Boyd is a fantastic designer helper you name it! Ask for April thank you so much.
