Towing in Acworth, GA

“Recently I was in a bind and had my car break down on me. I called Ledbetter Wrecker, spoke to Josh, he made the situation a lot less stressful with his professionalism and empathy. He kept me updated throughout the process of towing my car (had to leave the car on the side of the rode.) Rick delivered the car back to my house and was also above and beyond. I will refer this company a million times over!”

“Fantastic company. Office staff was polite, respectful and courteous. The driver James was on time, respectful and safe. Great person to chat with for a long tow. Truck was emaculate. Price was very fair and affordable. We will use ACE again if needed. Thanks again.”

“I so appreciate the personal service from everyone at KAMS automotive. Very pleased with the work on two of my vehicles. The third vehicle I own will be a future patient for the doctors!! Starting with an oil change! Thank you Kams. Added note: I have lived locally (1.5 miles from Kam’s) for near 30 years, and have watched this company grow. That is why I trusted them. Awesome work!”

“Audi A6 2.0T - Paper towel shredded in turbocharger system (id10T error) Cleaned all affected system components myself after sky high estimate from another "brothers" owned shop. Car ran a little rough and had some paper burning smell so I called North Georgia Automotive to start quoting more 2nd opinions. TLDR: Will use again knowing Shawn was more than fairly priced and considerate.

Shawn took my call while he was with his family at the airport waiting to leave for a well needed vacation. He graciously listened to my car repair situation, provided a competitive ballpark estimate, and promised to look at the car once he got back. I was given very high estimates by the first shop that were either meant to scare me away or go up on a board of suckers ;) (I know there are costs to doing business and replacing this turbo is troublesome.)

Shawn's over the phone, worst case scenario estimate, was perfectly in line with the parts and labor reasonably required to clean and replace the turbo related parts for my car. The first shop was charging more to clean charge-pipes than it would cost to replace them. He eased my wariness by confidently providing a cleanout and assess approach and not jumping straight into a parts cannon solution. The first shop did provide a very detailed repair quote with photos and line items that would have tipped the scales toward repair if the estimate was reasonable. They also offered additional services that were needed but priced way too high. Of course you can guarantee your work if you charge double up front.

Ultimately, Shawn inspected and ran the car and could not find anything wrong with my "repair." He thanked me for giving him enough time to assess the smell and look over my attempt to remove all paper towel remnants. He said the car was ready to pick up and that next time I need to bring him something he can fix!

I am so grateful for the approach he took with our car repair. I made a mindless error while replacing the engine air filter that ended up costing me a "premium diagnostic" fee from the first shop, a cheap endoscope, two coolant return lines that crumbled while cleaning out the system, and sleep.

I highly recommend Shawn for his genuine nature and willingness to help. I heard him on the phone telling a customer that they could buy a new engine but that that would be cost prohibitive. He offered to look for a used one or even buy an entire scrapped car and pull and replace the engine for less. He's not afraid of finding solutions that fit the customers needs. Shawn runs a genuine repair shop. He's got a lot full of cars and little room to park. He's busy but he will take time to talk to you and keep it real. I read some reviews that say his techs leave grime in the vehicle and I agree. An easily solved issue on Shawn's end. I was willing to clean my door sills in this case.

If you're thinking about going to a Brothers owned shop to experience Christian values, call Shawn at North Georgia Automotive first. I expect he will treat you fair and, as in my case, give you more than you pay for.”