-
January 2024 by Tasha Smith
Not sure why this location has a 3.6. I have been visiting this branch for a couple years and the service is always top notch. I've used the atm, made in person deposits, purchased foreign currency, exchanged large amounts of coins for bills, etc. I've never had an issue or a disappointing visit. They always greet you at the door and I'm sure they have to have lines at some point but I personally have never waited more than a few seconds to be helped no matter the time of day. Some reviews mention not being an account holder and having a disappointing experience. If you visit any bank where you are not an account holder, there are going to be restrictions on what services they can provide for you, especially for security reasons. Online banking is great but there are some banking services only a physical branch can provide. I highly recommend this one.
-
October 2023 by Jana P.
I have banked with Regions since 2019. I recommend them. They are caring and their costumer service is great!
-
October 2023 by butters1877
I like how quick and easy it was to set up my account and the app. The downtown Acworth branch though... they like to lock up early. Today it was 4:57pm, last time I arrived at 4:55pm to a locked door and employees staring at me through the glass. Some people, me I am some people, work the same hours the bank is open. Even when I preplan and leave work early to get there before 5, I find the door locked. The ATM caps daily withdrawal so I planned to go in before 5pm. As long as you are good with not so hot in person service and a good app plus a $5 monthly fee for your checking its a great bank. I understand they have Saturday hours but some bills can't wait til Saturday.
-
April 2023 by Aubrey Pryde
The Brookstone branch has the best people! They are always quick and friendly.
-
March 2023 by Katie LaVigne
I am a non Regions bank customer. But on 3/1/23 I visited your ATM and spent $4 to withdraw $20 cash from your bank location on Mars hill rd in Acworth. I then went inside to get change for the $20 so I could give my kids lunch money for school. I was told by the branch manager that she could only make change for the $20 if I was a regions bank customer, so I was turned away. I called regions corporate in birmingham who told me that it was at each individual location’s discretion if they would make change for a non customer, but it was not a regions policy technically. I then called back to speak to the bank branch manager at the regions Acworth location and was told that it was impossible for her to make change for $20 unless I was a customer because their particular location doesn’t have that capability. She stated that she’d have to enter a regions account number to get change and that there were no teller drawers with cash at this location to make change. This is a HUGE turnoff to a NON Regions bank customer….especially when I just paid $4 to withdraw cash from your ATM which is an absurd fee already. So, I called Truist bank across the street and asked if they could make change for $20 if I started using their ATM, even though I was a NON customer, and they said yes, of course. So Regions….I’m glad I got out of my car today and went inside. I will no longer be giving you my ATM business and I will be sure to avoid regions bank period….You are a bank. You should be able to make a reasonable amount of change to ANY customer. $20 is reasonable….
-
March 2023 by Chase
Banking was simple and efficient here. This isn't my usual location, but the service was really helpful and friendly, overall a very positive and timely experience!
-
March 2022 by Philip Barger
Started Banking here when they opened, and it is s joy to have them in the th neighborhood, A welcome addition,, They are a return to the Kind of friendly helpful community banking a I Grew up with,, and not just come corporate Monolith, Very helpful staff and management,, Personalized service
-
May 2021 by Jim Rozier
Everyone was friend and I was able to complete my needs in a timely good order
-
March 2021 by Melvin Loza Lainez
I went in here today and they were very helpful. Thank you!
-
January 2021 by Jon Shockley
Charge you to accept their checks. Super rude in their explanation of it. Don't recommend you do anything here probably a sneaky fee.
-
January 2021 by Damaris S.
I love this branch the staff is so helpful and pleasant. Great customer service! Everything I visit I get different teller and they all have the same level of customer service.
