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October 2023 by David M.
WHY I QUIT SHOPPING AT KROGER For the last 3 years being on my own, I've tried very hard to keep my grocery shopping economical. I've used Walmart, Aldi (occasionally), Publix for BOGOs and Kroger. Not a fan of self checkout at all. When you're a senior and handicapped , self checkout has many flaws and is overly time consuming. My main store has been Kroger. Now Kroger has pushed a Nationwide elimination of cashier's checkout to self checkout. Per my own calculations several years ago, Kroger was 20-22% cheaper than Publix. Aldi is even cheaper than Publix, but selection isn't great and requires you to compete you grocery shopping elsewhere. I shop about every 2 weeks. As much as I don't like it, I'm about to start doing all my shopping at Publix. They have higher prices, but they have real cashiers to check you out.It's a sad day when you not only get screwed with high grocery prices, but have to do the job of the cashiers, scanning your own groceries, but also bagging them. I suspect I'm not the only one who feels this way.
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August 2023 by Michael Fuller
Not sure what everyone else is whinny about .I get in line , I wait , I get what I need and I get on with it !! I’ve had small issues with every pharmacy everywhere USA ! So far I’ve come out on top unscathed and victorious with my pharm needs!! Thanks for helping me get in and get out ! Especially since we’re in an era of lockdown filled with lack of staff with shortages and outages!
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April 2023 by LEE
Been taking care of me for years and I love them!!!
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February 2023 by Beth Skipper
My favorite Kroger! Kroger is about the only place I will shop, this one is the best. Employees are all so nice.
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December 2022 by Christa N.
I purchased an Xbox gift card from Acworth Kroger for my son's birthday. When he went to go and redeem it the next day it would not work. It said the funds were not there. I called Kroger with proof of my purchase and activation and they sent me to Kroger corporate and they confirmed I did purchase it and said the card was redeemed 1 minute after purchase and there was nothing they could do about it. So, This card was redeemed before I could have even made it to my car and loaded my groceries into my car. I am not sure how someone did this but it had to be redeemed by someone in that Kroger. What is the point of the proof of purchase when you purchase a gift card from them that is not good. I will never ever buy another giftcard from Kroger and I caution others not to either!!! Kroger was no help at all and didn't seem to care!
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November 2022 by Josh Ellis
Called at 1pm just to have someone pick up and hang the phone up immediately.I get that you're on lunch but that's just childish and unprofessional.
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October 2022 by Melissa Harmsen
This pharmacy is TERRIBLE. I had a prescription called in at 9am, went to pick it up at 4:30 and it STILL wasn’t ready. So I told them I’ll come back later. Went back the next day at 3pm and it STILL hasn’t been filled. I refused to move from the counter until she counted it out right there in front of me. Complete idiots work here.
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October 2022 by Brooklyn C
I was told my prescription would be available the next day. But I have to wait 5 additional days. Won't be returning to this pharmacy.
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August 2022 by Julie Durden
Yes, the drive thru has been closed and sometimes I have to wait because they are short staffed, but I want to give 5 stars to a pharmacy employee named Chris! She has gone above and beyond several times in the past to try and help me get the best prices and always puts in the extra effort. Chris deserves recognition for her hard work!
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July 2022 by Soraya G
By far the worst pharmacy I have ever encountered. They treat customers who are not white like trash. The racism is palpable. The pharmacist looked at my daughter and I like we were animals and the technician placed all the white customers before us in line. Apparently, customer service training and hiring people who not thoughtless, unintelligent pigs are not part of their program. If I could give this pharmacy a negative star I would.
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May 2022 by Chuck S.
Some would have you believe that Kroger has lower prices. I can't speak to other locations, but check your register receipt carefully. I was in a hurry and did not monitor what the clerk was ringing up and paid for it. The Coke products rang up at a different (higher) price than the shelf was labeled. The clerk entered the wrong number of another item and overcharged me. I won't return to this location.
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January 2022 by Austin
This pharmacy used to be ok. I’m not sure what is going on they still have all the same people working there. The drive through is never open anymore for like the past 2 years. The line to get a prescription is always long and there is only ever one person on the register. I would say it’s because of Covid but as I said all the same people are still there. The last three times I’ve gone I called in my prescriptions 2-3 days prior and when I come in to get them they are still not ready.
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January 2022 by jay banks
Why is drive thru widow closed! Employees in pharmacy are great! Called manager, and he said parts are ordered from overseas!! This has been closed for several months! Not true, this is 2022! Can find and get parts in 24 hours anywhere!!
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November 2021 by C R
They literally NEVER pick up the phone. They never call/send a text when your medicine is out of stock or fill your prescriptions on time. Half the time they don’t text to tell you it’s ready. Just bad all around. Wish it wasn’t the closest and cheapest on GoodRX, as there is a public right down the street.
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May 2021 by Lizzo Star
Been going here since I was a kid and never had any problems up until recently. Employee named Alex was extremely rude from the start of the conversation. Had to get my medication called in twice because they said they never received the first one, then when I went to finally pick it up (after waiting in line for over 20 minutes) the lady was extremely unpleasant and let me know they had the original prescription the entire time. Will not be coming back here again.
