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February 2024 by Ramon T. Bozo
Bad service in this place, nothing like the KFC on 41
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February 2024 by Carolann Morgan
I would have given zero stars if I could. Waiting over an hour for my order which was forgotten about. Team is clearly unmanaged and the manager doesn’t care about it either and judging by the last two months of reviews, does not need to be in that position. Witness multiple food service violations and not a single glove in sight. What I thought was just an understaffed shift turned out to just be the simple fact of, there’s literally no one running this restaurant. Chicken was soggy, service was horrible, zero sense of urgency, and an hour for a family meal is absolutely unacceptable.
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February 2024 by Michael DeLauder
The service here is terrible. The person at the drive-through window was horrible; barking orders with a crappy attitude. The food was iffy. Chicken tenders were decent, and french fries were cold. I will never patronize this restaurant again...promise!
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February 2024 by Sandra Kennedy
Omg! Please don't go here to get any chicken deals check your order before you drive off also... Whoever is cooking the chicken doesn't know what they're doing.. I ask for fresh chicken which they might have drop it back in the grease... Chicken was very soggy and greasy all fell through the box into the bag .. Cole slaw was old and mashed potatoes were old...I just wanted to drive and get a refund I will not go to this location ever again ..Please close this place down they don't know what the hell they're doing under New management really...
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January 2024 by Elizabeth Ramos
Not a glove in sight, hand sanitizer completely out. Waited in line to be help for 10 minutes before being acknowledged.
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January 2024 by Lee Kean
The price is double ($20) compare to other locations ($10).but the food quality was horrible. Always give me the old food that been re-fry many times. Even I replaced the food and they still gave me old food that they still have a lot in the oven? I just wondering why they have to fry too much chicken and put in oven? Why don't do it fresh? U guys sold old food with high price. For real??
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January 2024 by Guido
I got very sick after eating here. Never coming back.
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January 2024 by trostad
Never go to this KFC. They will try to rip you off by telling you that the price is different than what it says on the menu and customer service is terrible!
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December 2023 by Carlos Soto
Soupy box of extra oily chicken. Couldn’t even eat it. Ended up chucking in trash. At least the soda wasn’t flat. Avoid this location.
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December 2023 by reminisce FX
This place is garbage. I've had issues in the past but overlooked them because it's close and convenient. But never again. I ordered a four-piece meal and two sides. When I got home and opened the box I got a three piece instead... and what I got was totally inedible. The chicken was Discolored and grease dripping from each piece. The mashed potatoes were drinkable with a straw. The mac and cheese well, I've had craft macaroni that was better. The only edible part of my meal was the biscuit. I will never step foot or drive through this location again. Just closed down already, please
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November 2023 by Traci Irving
Good nuggets ? No napkins in the bag. Gotta start checking✔ before I leave.
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November 2023 by Truth Sayer
Wish I could’ve gave a 0. The WORST food, takeout or chicken I’ve ever had. After a 10 minute wait for 1/2 original, 1/2 EXTRA CRISPY the order returned with ALL skin falling off the chicken. It was moist and looked old. I was under the impression they made it fresh since I had to wait 10 minutes. It was a clue that 2x they came by my vehicle to ask what my order was while holding someone else’s order. I need to call my credit card company for a full refund bc I didn’t order soggy, skinless chicken. No wonder KFC is losing fast chicken market share. They need to CLOSE DOWN this Acworth location. The workers there have no shame and hate KFC. If it wasn’t Sunday I’d marched back there to curse everyone clean the F off! Good riddance.All I got to say is CHICK-FIL-A!!!
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November 2023 by Rocio Aleman
Worst customer service. You go their during prime time .. which is dinner or lunch and they out of chicken. How are you out of chicken at 6 pm or 12:30. You speak to manager who said was Rico was very rude. You emailed customer service, and they were ok with them being rude. Would not suggest people go to this KFC ..save your self from being disrecptful.
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October 2023 by Will M.
The food tasted fruity??? Like a vape smells the cinnamon truest tasted, very strange. They weren't the kindest, but that was not really an issue. Looked sketch
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October 2023 by Jeff B.
Just absolute incompetence. We placed an order for a family meal(12 pieces, 3 sides, 6 biscuits). We get home and find zero biscuits in the bag. I am not sure how difficult it is to get an order right but obviously this place doesn't have employees who care and who are able to complete simple tasks.