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January 2024 by Niki Lemley
They pick up our trash twice a week at our condos. Our trash cans are in a, probably, annoying place to get (behind a little gate at EACH condo). I doubt a large company would even deal with the hassle, so I am personally grateful for Hugh's Garbage Services (so we dont have a huge dumpster as an eyesore that the whole community has to use), so thank youuuu Hugh!
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December 2023 by Roger Summerlin
They never miss a day! Quiet, clean, fependable!
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November 2023 by Seal
One of their drivers just pulled through a stop sign and never looked at traffic before pulling onto lake Acworth dr right infront of my family, luckily the lane next to us was open to go into… reading other reviews left I can see they just do not have respect for anyone.
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August 2023 by Emma Mcgrew
This year alone, we have ordered 4 rolloff dumpsters and they explained to you that you get to keep them for seven days and after seven days it’s $10 a day extra. But when you call and leave a message because they never answer the phone to have the dumpster picked up then they don’t come. A week later I called back they come pick them up so far I hadn’t been charged anything extra, this has happened with all 4 dumpsters. But this fourth dumpster my husband called two weeks ago to have it picked up. We were renovating a house hadn’t been over there, came the dumpster was still here. I called left another message. Let them know that he called two weeks ago with a message. They still haven’t picked it up. So they show up to pick it up today and they wanna charge me $300 because it’s been 30 days over the 10 in which 15 days are those shouldn’t be charged because we called and left a message and they never came and picked it up. The lady proceeded to tell me that she gotten a message that we were being charged anyways so I asked her which card did I have on file before she ran the $300 so she puts me on hold to find out which card it was comes back and said oh it went through. She charged it without my approval just out of spite. I would definitely not ever use Hughes again. We have been loyal customers of theirs using their roll off dumpsters. I was perfectly fine to pay $150 for keeping the dumpster over the seven days. I talk to the owner. He says the phones are not like they used to be and that he’s not disputing that we did or didn’t call. But he’s still gonna charge the $300. Very shady business practice.
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July 2023 by Leigh K.
They deliver when they were supposed to.The lady was very nice family ran business ..? I think !!
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June 2023 by Meghan Marotte
I don’t use Hughes and never will. I would never give my money to these guys who drive like a bat out of hell all throughout neighborhoods. Have some respect for people that live here.
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May 2023 by Pam L.
We have used Hugh's for over 20 years! They are very reliable, courteous, and accommodating!!
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March 2023 by sharon koch
For years, they have been waking me up when they pull their noisy trucks into my neighbor's driveway twice a week. Sometimes as early as 530am. I have left numerous messages, and no one has ever responded. Also, I have observed several of their drivers throwing lit cigarettes out truck window. And their recycling program is a joke! Too early, too noisy, too often. No respect
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March 2023 by Rebecca Smith
For the last month they have been breaking Cobb County's solid waste collection ordinance and picking up trash before 7 am. Loads of fun to be woken up listening to them pick up my neighbor's trash twice a week.
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March 2023 by AMY Eggebroten
They are very dependable & hardworking guys!Services: Yard debris removal
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March 2023 by mtatroe
Our family has been using Hugh's for 19 years now. We have never had a problem, and they are always on time. Highly dependable and great service. Highly recommend Hugh's!Service: Trash removal & disposal
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March 2023 by b frazer
Been utilizing Hugh’s for over 5 yrs (at my rental and new address a couple yrs ago).As stated, initially, the crew was spotless (from 2017….). Took waste & even most external items outside of trash bin.Lately though (2021 & later…), I’ve noticed on certain days, crew doesn’t take *all* tied trash bags / recycling. This only happens on specific days (usually Monday).I let it slide a few times. But I’m kinda fed up. With costs going up, you expect the service you pay for.Service: Trash removal & disposal
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March 2022 by Malik Wyatt
I just moved to my home and Hughs trash service trash can has been in front of my door and its been full since i moved in. Im guessing the contractors used it after renovating my home. Nonetheless when ever i see Hughs truck come into the neighborhood i notice they never pick up there trash can, they just drive right pass it. I came home this morning and i spotted one of there trucks again so i waited in my car until i seen the truck approaching and tried to waive him down to ask him if he could gather the trash can because it doesn't belong to me. The guy speeds right passed me as if i didn’t even exist i thought he was going to hit me by how fast he was going. He then pulls to my neighbors driveway, So i pull up to ask him, because i like to give people the benefit of the doubt, maybe he did not see or hear me. I say hey sir did you see me waving you down i need to ask you a question. He never acknowledged or even responded to me he hurried and put my neighbors trash in the truck and sped off. Ive never felt so discriminated against for just trying to ask a simple question in my life. I do not like the way I was treated and I dont think anyone in my community would accept this treatment at there residence. I would not recommend this service. People deserve to be treated with respect & the truck driver is a direct reflection of this business disrespectful, and discriminative.Services: Yard debris removal
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March 2021 by Dawn Wang
Over 15:years of continual service. We've never had a single thing to complain about! Over-the-top customer service, friendly drivers, mom-and-pop type business -sometimes even a happy faced little dog in the driver seat!! ⭐⭐⭐⭐⭐
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March 2021 by Chevalier Carson
The customer service is TERRIBLE. The new YOUNGER LADY has NO RESPECT for a customer concerns. She does not value a customers point of view. I have recommended HUGHs to several of my neighbors. But this will cease!
