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March 2024 by Carol Stewart
Beverly Parrish is professional and knowledgeable! I know my taxes are accurate and her advice is sound!
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April 2023 by Giancarlo F
They were extremely respectful and reasonable with their preparation, I would definitely recommend Beverly or Vincent for your tax needs!!!
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March 2023 by Joshua Karlsen
Vincent gave us excellent professional customer service in getting our taxes done. Everything was done in a good timely manner. Vincent took the time to explain every detail to us.
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March 2023 by Deidra W.
Horrible service on Cobb Parkway H & R Block location in Acworth, Ga. I've used them for the last 3 yrs for my business taxes - the first year was horrible, but I went in person and the questions the tax prep person was asking made me question if she was able to do my business taxes. After several text messages asking questions about what I thought was simple business expenses --- she did pull it off and get my taxes e-filed by the S Corp tax filing date in March of that year. Each year got worse; you'd think it would be simplier since they already had my business info onfile - but not so, last year, I got many runarounds, each time acting like they were doing my taxes, wks passed on updates, when I'd call - it would be shallow answers and no calls returned. Last year, I ended up having to do my own personal taxes on tax day because they kept acting like they would do the taxes - but on tax day, not returned calls - I had to do them myself on tax day!! yeah, I did get a call at 2:30 that day, saying they were ready to review them with me --- but I told them I had to go ahead and do them myself since I hadn't heard back from them, and it was TAX day! This year, it was new staff there - but even worse; they did an online mtg with me in mid Feb; the person I spoke with seemed confused about the business expense part - which was simple in my view... I called again several times over the past mth to see if they taxes were being done - because today is TAX day again for businesses. Yesterday I left a call with a young man who answered their phone, no returned calls. So I had to do my own taxes again today for my business this time! Glad they were pretty simple and it's a small business! I'm finished with them... even thinking about contacting a lawyer about how they have added stress to my life by acting like they are doing my business taxes, and then not doing them right up to and on TAX day! HORRIBLE business and employees there who just don't care about taxes, or helping people with their tax filings.
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February 2023 by Angela Kadnar
Knowledgeable professional friendly welcoming
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May 2022 by elaine bader
Will not return calls, emails or inquires . We have used HR block for years and this office (Gaytona ) aweful!Just awful!!!!!
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April 2022 by Kathleen Fudge
Very nice experience. Friendly, Thorough, No worries.
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March 2022 by David Brassell
ZERO stars if I could. This location used to be great, but now they literally have NO ONE who knows what they are doing! 2 yrs in a row they have messed up our taxes and we received way less than we were supposed too because the IRS had to adjust our return. We even pick a different person to do them from last year because the lady messed up our taxes by $1,000. This year it's almost half what it was supposed to be. Unbelievable!!! We have NO money and desperately needed every penny of that $. 3 yrs ago they were great. Now I wouldn't recommend them to ANYONE!!!
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March 2022 by ElShaddai7671
I go to h&r block every year. Its just easy for me because i don't have the time to sit down and do it myself
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March 2022 by Melissa Shadow
Fast service and understanding of everything is what I really like plus very friendly. Service
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March 2022 by Adam Adams
The tax professional that helped me was personable, prompt and informative.
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January 2022 by Jeremy B
Beverly is the most helpful tax specialist i have ever experienced.
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September 2021 by J Swrve
the store I filed with is “temporarily closed” whatever the hell that means. Apparently my taxes were transferred to this location. I’ve left countless msg’s. With no return phone call and I find out today my taxes that I was told we’re filed 3 months ago haven’t been filed.. waited on hold for 3 hours with customer help lines to try and solve it. Was told there was nothing they could do to help me. DO NOT FILE YOUR TAXES WITH H&R Block!!!!!
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April 2021 by Clyde Mann
Everyone was very nice and very knowledgeable. My third year to use H and R block.
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April 2021 by Tracie Reid
Fast, reliable and done correctly