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February 2024 by Kevin Campbell
Fair prices and quick service. The staff is friendly.
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February 2024 by Joe Manning
Couldn't be happier. Ordered online and had an 8:45 am Saturday appointment. Arrived 10 minutes early and had all 4 tires installed. I was in my car driving away at 8:49 am. Must have lucked out that they were not very busy because I got racecar pit service from the crew. Best tire buying I've had in over 35 years.
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February 2024 by Patrick McMillan
I've been using Discount Tire for probably 15 or 20 years and Acworth. I've only had one incident with them in all that time and Gus promised to make things right. The time came for him to help me out today when I had an incident with one of my tires and true to form he came through with flying colors. The whole team there is fantastic and bend over backwards to help you out. I've told countless people about Discount Tire as well as family and friends and will continue to. I highly recommend Discount Tire in Acworth. Great job guys thanks again!
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February 2024 by kelly daniel
Very nice and professional, they were able to get my car finished in just a little over an hour.
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February 2024 by fiorella
Excellent service! Thank you to Ben for the assistance checking my tires all the information accurate, when you want safety and efficiency this is the place!
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January 2024 by David
I am a long time customer of this Acworth, GA store for 18 years and 5 sets of tires on two vehicles. I made an appointment to have a tire rotation and rebalancing of each wheel and rim. I was very aware that my tires are worn and need replacing but was not prepared to buy tires today. In the near future, yes, but wanted to simply get a rotation and rebalancing until I return for the purchase of new tires in the very near future and after any necessary service work on the vehicle. I wanted to get as much life as possible out this set of tires. One front tire has a small amount of unusual wear which is why I wanted it switched to the rear - common practice. I was aware of the issue and told I have an alignment problem. Due to that wear, I was then told the service cannot be completed unless I buy new tires. So, they are happy to sell me tires regardless of a supposed alignment issue - of course they are. I am 68 years old with diverse mechanical knowledge. I was also told that my steering wheel post may be out of alignment? An issue I have never heard of in all my years of driving and being intimately involved in the service issues of numerous vehicles. This sales person took me for an ignorant old man. He said these things in the parking without the vehicle being inspected. My point is - I feel I could have been accommodated for the requested service considering my longevity as a customer. This vehicle is 20 years old, high miles, very reliable, still chugging along and driven to and from work. I left disheartened especially since the person never even bothered to look up my patronage in the system or consult with management. I understand store policies but sometimes a little bit of exception to the rule imparts huge satisfaction to a very loyal customer who was more than willing to make another purchase. 17 years of good will from a loyal customer was simply disregarded in a few moments of interaction. I said I was leaving and the person acted like he really could care less since he wasn't making his commission from me. Discount Tire has lost a loyal, long time, good customer who has recommended numerous new clients to the store. I have typically been satisfied with service and price, but not today.
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January 2024 by Stacey Pudelski
Gus, and the staff are really nice! They were very busy, but they communicated how long it would be. They had me in & out which was very appreciated. Not one person was just standing around. They really do care about what they do, and this place is definitely somewhere I would recommend. I’ll definitely be back!!
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January 2024 by Eric Fish
Very friendly, but slow.
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January 2024 by David Tyree
Professional and efficient
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January 2024 by Ben Bray
Gus and the entire team were phenomenal. I would never take any car I have anywhere else.
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January 2024 by Harold Channer
Discount Tire in Acworth is outstanding. They work with the customer to make sure the customer is happy! Gus (the manager) and staff are doing an excellent job!
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January 2024 by Josh L
Shout out to the team here at discount tire, acworth.Was coming home on a Friday after work when a large piece of metal got stuck into my trucks tire and went flat in mere seconds.I had roadhazard purchased on these tires through discount tire.I had my ram 1500 towed to this location, the staff went above and beyond to source a tire from another shop and have my truck ready by 10am the next day. I have 35" AT tires, so there not exactly super common.I just want to say thank you for ensuring my livelihood was back in my hands within 24 hours.The guys working here are the real deal.
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January 2024 by J. Andrade
Great service, polite, friendly, knowledgeable and professional staff. Thank you!
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January 2024 by N. Griffin
Called to schedule an appointment, they said they didn't have any available, but was accepting vehicles because they had alot of staff. Then I asked them what would be the wait time over the phone , they claimed an hour and said I can come in at 11:30am. I arrive a little after 11am, and it is 1:15pm I am still waiting here. Do not come here they will lie about the time to get you here instead of just being upfront with the wait time. If a customer is asking for an estimated time of completion and honest answer should be given, so the customer can make an assessment whether to start the service. Also, 1 hr beyond the estimated time of completion is unacceptable. I won't be returning.
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January 2024 by Sharon Jennings
They need to monitor the tire pressure area more. I know they get busy, but the line kept growing. Maybe a camera on that side of the building would be helpful. We usually are pleased with the tire service. The manager is awesome.