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September 2023 by Garth S.
Went to this location to purchase the new Bolt EUV. Dealt with the sales manager who was very rude and disrespectful towards me. They used derogatory terminology and profanity towards me. They need to learn soft skills and customer service. Customer's are not treated with respect as they should be when visiting a Chevrolet dealership. There are many other dealerships who will gladly accept my business. Never do business with Day's.
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August 2023 by Carol B M.
The Sales Manager and the Lady In used car sales Jill both were so helpful to me and some dealerships are not as friendly as everyone there were to me. They gave me a great price to buy my SUV out right and that was what I was told by another popular dealership. Plus I got to drive a new Tahoe and whatever extra add on's was not very expensive. The used Car Manager Mark was very fair and polite to me. He wants to buy my SUV.
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August 2023 by Scott M.
Days Service center is your typical greedy buiz. there worse than sales people that sell u the clunkers! they said they dropped pan on transmission and sadly it was lie. i 1. paid for service i did not recieve. 2. i think they know about 6l80 transmission have bad torque converter that comes apart after 120k miles. 3. if they would have actually dropped pan and change the fluid they may have seen early signs of issue. that was 8-9k miles ago.i had mentioned to service lady that i dont think tech changed fluid that it looked like day i brought in. she said that some fluid i torqued converter makes brown lmao. mind u i trusted this person. i dropped pan the filter clogged with metal pan full of metal. no way they did job i paid for. no warning of bum torque converters. im sick now im on hook yo replace transmition like we dont suffer enough with high over priced everything!! There no better than carl black or any other!! POS!!!thank you days chevorlet for your honesty and integrity!! puke
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May 2023 by Henrica A.
Excellent service from Mr Goodwin at the pre owned center in Acworth. Have been a customer for years.
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April 2023 by Kay A.
Drove over 3 hours to see a vehicle just to find out it was sold. I was communicating with Bill Wallace throughout my interactions and not once did he mention this and instead chose to waste my time. A simple text or phone call would have been sufficient but he and his team found the entire situation to be funny. This dealership is extremely unprofessional and does not respect its customers, and is very racist towards people of color. I have never encountered such disgusting behavior by people who claim to work at an equitable dealer. Please take your business elsewhere as this is not the place to buy or service a car. This is a shameful dealership with racist employees and despicable treatment!*Update: Spoke with the manager and he made several false promises about finding a comparable vehicle for me. He never returned my calls and was very dismissive throughout the entire process. Do not recommend buying from here at all!Avoid this dealership!
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March 2023 by Ann C.
We took our truck to the body shop for a routine repair on Friday, They knew we were planning a trip and promised it back on Monday. We still do not have it back and it is Thursday. Their excuse: We have a lot of work. That's great for them but why did they promise us it would be done on Monday, We could have brought it in when we got back from our trip, They do not care and were rude when this was brought to their attention. And we bought the truck from them and were looking at getting a brand new one. They do not deserve our business,
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February 2023 by Emily B.
To sum up this post if you don't want to read the whole thing: Avoid Day's Chevrolet in Acworth if you want someone that has integrity, is honest and efficient. Jan 8th, I'm in an accident that wasn't my fault. The other party's insurance company tells me to drop my car off at Day's about a week and a half later. We get there with a screaming toddler chilling in the car and they tell us they don't do same-day drop off. I have to call the insurance company and they explain to me the person that okayed the drop off. Eventually after a lot of back and forth with Matthew, the manager tells us it's a safety issue that we'd be taking it back home and they'll actually hold onto it.I'm called a few weeks later and told that it'll be ready for pick up on February 1st. That gets pushed back twice a week for 3 weeks. They called last week and I'm told that the car is ready for pick up but now it's stalling and giving an error message "shift to park". They tell me over and over that this can't be caused by the accident so they can't pin it on the insurance company. No diagnostic check done prior to the body work. They assume it's a shifter issue but haven't done a diagnostic check to figure it out. They tell us it will be $435, but they'll discount it to $400. (Yay, $35.) We go back and forth with my insurance, their insurance and are told it won't be covered because it wasn't caused by the accident. Strange that I've never had this issue until an accident that involves the area where the shifter is. Also, how do I know while they were working on it THEY didn't mess something up?Ultimately, 21 days later we get it discounted to $300 and they refuse to work with us or submit a supplemental claim. I have never been so displeased with a company. Also, for our troubles they changed my battery which was only a year old. So thanks? Also, they were awful about communication and we had to wait an hour to pick up the car once we got there. Thanks for being a pain in the butt to work with Day's! We won't be back!
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September 2022 by Bill S.
Went in looking for a truck and in today's environment found one in the price range I was looking at. When I told the sales men that I had my own financing, he told me that it would cost another $1,000 if I didn't go with their financing. OBVIOUSLY bought truck somewhere else.
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December 2021 by Mary Duggan Osteen
Cannot say anything negative about this dealership! Their service department and staff are top notch. They are always accommodating and friendly, even if the vehicle they are working on was not purchased at their dealership. Highly recommend???
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October 2021 by Don Raines
I recently took a 07 cobalt in for failing emission’s. Do to the nature of the issue it took some time but the service department was able to fix it and get it right. Brandon was a great help in this process
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October 2021 by Kim W.
Ok...I've dealt with a lot of dealerships across 10 states. Generally I'd rather have a root canal than have to have service done. I have to say though when I moved to Cherokee County I was pleasantly surprised by Day Chevrolet. Service reps are pleasant and my estimates have been accurate. I was also impressed when I was told I DIDN'T need to spend money for something I was planning on repairing. Truth in services goes along way with me and I have found them to be fair and honest.
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August 2021 by Thao Nguyen
Just bought a brand new 21 Suburban with ROBERT ARD. He was the best with making our family feel welcome and that we were in good hands. Everything went smoothly and he answered all of our questions. He stayed after business hours just to make sure our family got into that Suburban. He never rushed us into the sale, and was patient with us. There were no weird added on fees out of the usual, the price was right on as expected. I highly recommend Day’s Chevrolet and will refer everyone to their dealership in specifically to Robert Ard! All around great, knowledgable guy.
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August 2021 by Sherri Martin
I had to use the body shop for a repair. Pablo and Ryan were very helpful, knowledgeable and kept me well informed. I pray I don’t need to visit the body shop anytime soon, but I highly recommend them!!!
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April 2021 by Joseph H.
Great place to buy a new car. Robert in online sales is the man. Also, any time I've dropped my car off for service, it has been lightening fast and all the workers are super nice. Highly Recommend!
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January 2021 by Shirley B.
The oil change service is always great. The people are great. All but 2 customers in the waiting area wore masks. The employees on the other hand not so much. Oil change guys had on masks. One guy at the cashier had a mask. The other woman did not. For the most part, the parts guys and the entire sales staff were not wearing masks. Hope they don't catch or pass anything. Made me uncomfortable.
