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November 2023 by Rufus Smith
I love it there .. I took a friend up there to purchase a vehicle and the sales person by name of Travis did everything in his power to help my friend. If you want to purchase a vehicle just ask for Travis he’s an awesome sales person. That’s where my next purchase will be for a vehicle. Great job Travis!
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November 2023 by Psychobyker N.
I purchased a 2013 Jeep Wrangler. Thirty miles from the dealership, the check engine light came on and it began running very rough. I contacted Travis (Salesman) and he told me to bring it back in. They kept it for two additional days for repairs. A few days after I got it back, the same issue happened. I contacted Travis via phone and email. He said he had forwarded the issue to management. I tried a couple more time but got no response. I even offered to pay for the parts if they would cover the labor. My local mechanic said repairs will be $500 to $1500 based on the extent of the damages found when work is done. It is illegal to sale a vehicle in the Metro Atlanta area with emission issues and emissions issue do not fall under any "as is" sales agreement. This issue existed prior to the sale and can be proven by the vehicle history scan that will be done when it is repaired. Meanwhile, I will be making my first payment on a vehicle that I cannot trust to operate until I can afford to have it repaired and then hopefully small claims court will get my money back. There is a reason they have poor ratings on Yelp and the BBB. It can happen to you. Buy elsewhere.
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November 2023 by haley grimm
Spoke with Carly, tried getting a mustang on the lot but couldn’t get a loan for it through my bank, her and Amy found another mustang on the lot that I liked; went through the bank they use and got me approved at a lower rate! Out the lot with a 2018 mustang! These ladies were fantastic and worked with me as much as they could to get me something I ACTUALLY wanted and not just something on the lot that needed to go.
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October 2023 by Baya Party Slayer
Excellent customer service! Friendly and accommodating. Made buying my 3rd teenager car a breeze! Great selections with great prices! Will definitely be back! Highly recommended.
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October 2023 by Daniel L.
i came here after totalling my car and found a great car at a great price thanks to Carly she is a great person to talk to if u ever decide to come here i defi recommend.
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September 2023 by Dana Keown
Bought a car from Justin and he was great!!! Very knowledgeable, and easy to work with. Amy got us the absolute best deal with the lender. She even helped with adding the insurance when I didn't know the answers they were asking. Hands down the best place to buy a vehicle!!!
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September 2023 by Sierra Cobbs
I bought a car out right with them, and a week later my car was unable to drive. My check engine light came on so I texted him and let him know, and was told the actuator needed to be cleaned. My mechanic went and replaced the whole thing but it still didn't work. I had my mechanic look at the whole thing just to find out my TSM needed replaced. Thankfully the car was covered under a factory warranty. I feel like if you're going to be selling used cars to know what your selling. If he knew this he could've gotten the car fixed for free and sold it whilst still keeping a customer because I will no longer buy a car from them again.
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September 2023 by Dorland M.
I had an extremely disappointing experience with Cherokee car dealership. They fraudulently sold me a car with a severe accident history and approved my loan without disclosing this crucial information. Days later, they asked me to return the car because the bank refused to finance a vehicle with such a history.Not only did they fail to reimburse me for the expenses and fixes I had already paid for the car, but they also unhelpfully directed me to pursue the issue with the auction company they purchased the car from. This lack of accountability is unacceptable.The staff, particularly the manager Amy, were exceptionally rude and seemed more interested in meeting their quotas than ensuring customer satisfaction. Cherokee Auto Sales is a place where dishonesty prevails, and they operate as if they are out to scam customers. I strongly advise against purchasing a car from them.Please be cautious and avoid Cherokee Auto Sales at all costs to save yourself from the frustrating and unpleasant experience I endured.
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September 2023 by Dillon V.
Got a vehicle recently from them and have had nothing but problems. My cars leaking oil still, Check engine light came on shortly after purchasing and the code came up for the catalytic converter. Then my car started to shut off on the highway, which is one of many problems. Dont buy from these shady people unless you want to open a pandoras box of problems that wont be fixed. Will be contacting a lawyer soon.
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September 2023 by Kimberly Bennett
Thanks to Mrs.Amy I was able to get approved for this beautiful ride. Amy and Ryan are very dedicated, reliable to finding/getting you in a vehicle that is affordable to your wallet. If anything came up they were easy to get in touch with. I think they are great at what they do. Communication is always key I think. So thank you two so much!
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September 2023 by Jennifer Toache
They are truly an amazing team. They are nice and will go out of their way to make your buying experience a wonderful one. They take time and search for your needs and go above and beyond to get you what you need please give them a call and get your car here. They will work and help you all the way.
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September 2023 by Heather Fitterer
So I bought my car in the midst of a divorce they were very kind to work with me but ever since I got this car within the last 24 months I've noticed the touch screen doesn't work and half of the electrical features related to the music playing. The transmission once checked was a replacement used one that needs to be replaced, the milage doesn't match how many people have owned this car, my repair people have said the tire light is constantly on because the sensor is bad and the windshield washer fluid light came on and when I had more fluid put in it started to leak so there's a hole in my windshield washer fluid tank that's been there since the first time I put new fluid in. Absolutely do not buy from these people if they're selling cars to unsuspecting people. I asked them directly if there were any problems with the car because I didn't want to buy a used lemon and now I'm stuck with it because the lemon law of Georgia doesn't cover it. The sales people reassured me verbally that they had their own mechanic and bold faced lied to my face during the test drive that "there was nothing wrong with it" well turns out there was just nothing visible wrong with it. And I couldn't afford the warranty because I spent almost to the dollar every single thing I had buying this car during a traumatic divorce. So do not trust these people.
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August 2023 by Meloney S.
My son bought a truck from you over two years ago! He has had to spend over $1,100 in parts alone trying to have his truck pass admission!!!! He alerted you about the issue, but NO help from you whatsoever! The finance company started trying to help him. In one trip he made to address the issue another customer came in complaining of the same problem! You solved the other guy's problem! My son is a very hardworking single dad who has to work hard to make ends meet. You are a sorry excuse to be doing this to people!!!!
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July 2023 by DonDaDa Foo
Title: "Outstanding Car Buying Experience!"ReviewI recently purchased a car from Cherokee Auto Sales, and I couldn't be more thrilled with the entire experience. From the moment I stepped onto the lot, I was greeted warmly by their friendly and professional staff.The salesperson Justin was incredibly knowledgeable about the vehicles and took the time to understand my needs and preferences. They patiently answered all my questions and provided valuable insights, making the decision-making process smooth and stress-free.The dealership had an impressive selection of cars, and their showroom was well-organized and clean. The entire team at Cherokee Auto Sales went above and beyond to ensure that I found the perfect vehicle that matched both my requirements and budget.The financing process was straightforward and transparent, and Amy worked diligently to find the best financing options for me. I appreciated their honesty and professionalism throughout the negotiation.Once I finalized the purchase, the delivery process was efficient, and the car was handed over to me in impeccable condition. They even followed up a few days later to ensure everything was going smoothly with the new car.Overall, my experience with Cherokee Auto Sales was exceptional. Their dedication to customer satisfaction and commitment to providing top-notch service truly set them apart. I highly recommend to anyone looking for a hassle-free and enjoyable car buying experience.I hope this review helps you express your positive experience with the car dealership! Feel free to personalize it with specific details from your own experience.-Elijah M
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July 2023 by Maddox Towing
Sam Is The Best At Cherokee Auto. Him And Ms. Amy Going To Make Sure You Ride!!! Thanks For Everything. Y’all go See Them Asap!!!
