-
May 2023 by Rebecca Combs
Quick and friendly
-
October 2022 by Gabriel Lee
Wonderful people,very friendly, excellent customer service
-
August 2022 by Carol Bryan
Love this branch. My husband and I have used this bank for over 20 years. It is so convenient and David has always been very helpful and very nice to deal with. Hope you never close this branch. All my friends and relatives use this branch.
-
August 2022 by Lori Webb
Not a good experience.Had to wait a very long time to get our money after closing the account.I guess the teller,Bree,said it was her first time closing an account.She was nice enough and even thanked us for our patience. But we watched the other teller Brittany, treat another man very rudely.He was waiting quite awhile and finally had to ask why was he not being waited on,and said he'd been there over 15 minutes.She never apologized to him or anything.She kept going to the drive thru side to help customers instead of taking care of the man.Lots of other banking choices out there nowadays,so you really should go above and beyond or don't work in customer service.
-
August 2022 by Lea Smith
Deborah Pesta, Senior Teller was extremely helpful & very professional. I appreciated that very much.
-
July 2022 by shawn bailey
Great place. Staff is very helpful.
-
March 2022 by SHELDON MILLIGAN
If there was a way to give a rating that is less than 1 star, that would be the rating that this banking institution would receive from me.Not only was my brief experience with them unsatisfactory, but the response to my presenting the issues to them was shockingly unprofessional. As well as incompetent, and showed zero energy, nor interest, in the resolution of the issues (which were generated by them) that could have possibly retained my "brand new" business with them.Horrible, horrible institution.
-
January 2022 by Tom Barrett
Wonderful people,very friendly, excellent customer service
-
December 2021 by cheryl Morris
The people that work here are always smiling and friendly.
-
March 2021 by Jody Lee
Been with these guys since 2009. Everything about this site stinks. Shoddy customer service.
-
May 2020 by Always Shine
Awesome people here at this branch , very helpful and polite . Always friendly !
-
April 2019 by Jeryan Jackson
I came into this branch at 11:48 A.M. The place doesn't close until 12:00p.m. I figured since I already had an account with them it would be very easy for me to open a savings account and then head to work, but unfortunately that did not happen. I waited for at least a good 30-40 minutes before I could get into the office with lead brancher Ms. Linda to make a savings account. I NEVER EVER EVER leave bad reviews. This was my first time EVER doing it but I feel this place deserved a one star review for their lack of efficiency and effort to make sure I got out of there in a timely manner and received the proper help I needed so I could go home, because aren't they trying to go home too? I will be calling the BB&T support number and talking to a supervisor over their store/region's director in order to get some new things done with this place as far time management goes. The staff was pleasant. It was just very inconsiderate for them to have me wait for such a long time. It was very embarrassing for me as well, and Ms. Linda (the brancher) should honestly learn how to get her guest in out in a timely manner and show her guest that ALL of them matter and not just the main person in office at that moment.
-
April 2019 by Stephen Jones
Very nice people.!
-
December 2017 by Patrick Weaver
Very nice helpful respectable people
-
August 2017 by Bree Wilson
How is it I come to the back and I can't get any change. What is the bank for? Then the next day I come I have to wait 15 mins for change! Then I'm here again and I waited 10 mins before anyone even came to the window and you can see clearly there's no one on the inside so why am I waiting so long! We have a 30 min lunch and I spend most of it here at the dang bank! RIDICULOUS!! Oh and I came for bank receipts and they have lost them!! WHAT! That's not it... I asked for change and they give me the wrong change. I pulled up at 12:44 and it's now 1:10! This should not have taken this long!
