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March 2024 by General Consumer
Dr. Ford is a verified superstar doctor of the entire place. Our kiddo announced that to be true. Truly, Dr. Ford and staff were so nice, helpful, and knowledgeable we couldn't be happier. We weren't made to feel rushed, we felt like a priority, and the prices were not crazy. They even have plans the other guys can't offer but we'll look into that another day. Sweetie and all of us thank you all!We definitely recommend here.
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March 2024 by Randi Okray
This location was sooo sweet and Dr. Bell truly reassured and answered allMy questions about my senior puppy.
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March 2024 by Holly Masters
My cats have been part of the Optimal Wellness Plan for years and in the past we've gotten great care. However, today was the worst visit ever. My appointment was an in-room visit scheduled at 9am. Sat in room for an hour before anyone came in. In the meantime my older cat was getting quite anxious which is why we do in-room apps in the first place. Then the nurse came in took one cat to another room for the exam and immunizations he needed. Then they repeated the same process with 2nd cat...whom I could hear screaming from the next room. This doctor then gave me the heartworm medicine to give to these cats at home. In 7 years, I have never had this happen. An appointment that usually takes 30-40 minutes took over 2 hours today, and I still have to give my cats their heartworm medicine. Needless to say...I am very disappointed in this clinic today.
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February 2024 by James Giddings
This closest Banfield is too far away, but I take my doggie there because they take good care of him.
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January 2024 by Gordon Shiflett
We’ve had all three of our dogs and three cats on Banfield pet plan for years! With all of our pets for over 20! Great people! Very helpful and are a blessing to all of us!!
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January 2024 by Dionisio Lopez
Everything you need for pets
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December 2023 by Roxy Rojas
Excellent, I am always happy with how they take care of me, my baby Luna♡, very professional in her work, excellent attention!
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December 2023 by Deborah Craytor
Professional and loving care for our two small dogs.
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December 2023 by K K
Great people. Always a great experience
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December 2023 by Pike Lee
These people do not care about your pet. Shannon is a liar and will do anything to sabotage your pets care and Dr Bell will back her up. BEWARE these people will do anything to harm your pet.
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October 2023 by Kelley Winslett
Have been great with our pups for the last two years.
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October 2023 by Maya Lawrence
My dog Theo had an emergency where in the end his eye needed to be taken out.It was around 11 o’clock at night when I arrived at Banfield, and I am so happy that I went to this pet hospital. The level of compassion and professionalism that I experienced was amazing and they took such good care of Theo they worked with me with the price of his eye surgery and I was able to get him the next morning after I dropped him off overnight such an amazing staff. I really enjoyed the doctor, vet tech, and csr that I worked with will be returning very soon.
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October 2023 by charlotte (Charlotte)
Do not take your pet here unless you have no other choice… took my kitten in for a possible broken leg, to find out he had a spiral fracture. Vets did not even bother to wrap his leg once i received the x-ray but charged me over $500. When i talked to a surgeon specialist THEY REFERRED… they questioned me as to why his leg was not wrapped or splinted to prevent further injury before surgery… They recommended me call them back… i did… I asked if they could wrap his leg and they said no. Could not give me any good reason as to why and told me to ask some other vet to wrap it…. I spent days trying to find someone to help me, and finally found Lake City Animal hospital in acworth, they also questioned me as to why the leg was not wrapped… they were able to wrap the leg securely and use a splint as well as get more x-rays and recommend holding off on surgery to see if it would heal. nonetheless… DO NOT USE BANFIELD!!! I had them as my primary vet for my dog and cat and I will never again…!!!
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October 2023 by Nikki Stephenson
My precious pup has been a patient of the Banfield Family since I got him at 7 weeks old. He started coming to this location in 2017 when we moved. During Covid, they went through some Dr. Changes and things were weird for about a year or two but because he had only been with Banfield and we always had great experiences, I stuck it out. In 2022 things leveled out with Dr. Scariano coming on board. She is super knowledgeable and nice so we stayed.On September 10th I brought him in as an emergency fearing the time had come to say goodbye after 16 wonderful years. The front office staff immediately consoled me and the vet techs were amazing (I really hate that I don’t remember their names but they were both awesome)!!! Dr. Sexton came in and talked to us and gave us our options. She was clear, concise and compassionate and let me make the choice to say goodbye by providing me with all of the information in order to make that difficult decision. She then thanked and consoled me for making the decision that my fur baby could not make for himself. I cannot thank her enough for her kindness and professionalism on one of the hardest days of my life. He usually sees Dr. Bell who is equally amazing and help to extend his life another year plus with her recommendations, but she was not working that day. However, Dr. Sexton took great care of our chihuahua Stylz in his final moments and for that I will be eternally grateful to her and the staff.I didn’t think I would want his ashes but I am so appreciative for the act of kindness bestowed on us because I just was simply a wreck while planning his final moments! Thank you so much to the staff that worked on 9/10 and the staff that was working when I came to gather his things on 9/13. Your hearts are amazing and will never be forgotten!The Stephenson Family
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September 2023 by Moore Sam
?Stars... I LOVE this Banfield location...Customer service is on point...Efficient and organized in spite of the busyness of everything...Friendly smiles...Most helpful...Left feeling valued as a customer...The team of associates are highly APPRECIATED❣
