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September 2023 by Amber Hides
DO NOT PURCHASE FROM THIS COMPANY.I have had my washer and dry set for a little over a year and my washer is filled with rust around the lid. Purchasing I noticed some brown on the sides but started noticing brown marks on all my clothes. When I called the company after not hearing back via email they said well you purchased it as is and we can't do anything about it.Side note, I had issues with my dryer six months in and had to have it replaced due to loads of red hair clogged in it - which everyone in my home has dark short hair.Also before anyone says anything I maintain all my items, have them regularly serviced, and follow instructions. I keep the lid open after each cycle. I have NEVER seen anything like this.
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May 2023 by annabel a
I bought a washer/dryer set and had it delivered...very pleased with the purchase, customer service and delivery! Highly recommended ? Thank you ADO!
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January 2023 by Val Jackson
I found this place right when I needed it. I was done constantly repairing my dryer and was highly frustrated. I found this place on Google and decided to visit. The owners were very helpful and I was able to purchase my dryer with delivery within minutes . Delivery was fast and I’m good now. Thank God!
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November 2022 by Melody Jouse
Everything was quick and easy! Staff honest, had plenty of inventory, and they delivered when they said they would. I would highly recommend doing business here!
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November 2022 by Nancy Bullock
Bought a washer there...works great! Delivered, installed and halled away my old one. Will always go here first!
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November 2022 by Kris Bowler
Darren and his staff know how to take care of you. Made sure we had all the extras we needed (hoses, plugs, brackets) Saved hundreds on the scratch and dents plus an extra 40 because the tax rate is lower. I would highly recommend seeing them for all your appliance needs!
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November 2021 by I work for google I OWN GOOGLE
I was about to born out 16 baby dogs when I went to this store and threw them all up in the refrigerators. I also got a good deal buy 1 get 10 free! Thank you for your business.
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November 2021 by missed info
Very professional, from my inquiries to very fast delivery and best of all was the price point. I bought washer dryer, stove, dishwasher and fridge.
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November 2021 by Rachel H
Over all really happy with the value I received. I saw the same washer and dryer set for sale in lowes except a newer model for about double the price. Mario, and I didn't catch the other guys name, but I like to think it was Luigi, were very helpful during the buying process and install. I have done two loads and they work just fine. I think the dryer is a bit slow, but that's what to expect thease days from energy efficient models, I think. My favorite part was not having to move the units anywhere after I moved all of my belongings in just a few days ago. I took one star off because there was lint in the lint trap, and I didn't like touching someone else's lint. However, I probably will upgrade with them when I move and buy a house. I don't think I'll ever buy a brand new washer and dryer if I can avoid the expense so easily. I like that they guarentee the units for a good while. It helps me feel comfortable with my purchase.Ty!
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November 2021 by Diamond Roadside Assistance
Rather frustrating company to deal with. My husband bought a washer dryer set and within the month the dryer stops working. It took a week with back and forth emails for them to send me YouTube links on how to test which part of my dryer has quit working. Yes they do have good prices but rather aggravating having to deal with this long ordeal while you have a major appliance in your home that no longer works after about a month.
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November 2020 by Khadijah Abdur-Rahman
Great company ,great prices, I had a problem that my electrician caused but they came out and didn’t complain and was gracious.Well definitely use again I purchased a stackable set and it works fine!
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November 2020 by Jamarious Allen
Quick, reliable and great price. Warranty for my products is for 6 months. Set looked brand new almost, and they installed quickly. Friendly service
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November 2020 by Lee Ann Christian
During the Fourth of July holiday my fridge went out on me and I contacted the owner and his wife early Monday morning online .. Because I’ve already done business with them in the past brought a washer and dryer back in January same experience...They had me in the store within two hours picked out my refrigerator and had it delivered to my home and install by 3 PM that same day excellent customer service ....Very professional very courteous will definitely do business with them again
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November 2020 by Magen Smith
These guys are awesome. They were very helpful and even fixed my laundry room door for me?! I will definitely recommend them!
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November 2020 by kristin kiefer
I can not say enough about the service we received from everyone at Appliance Direct. It is so refreshing to experience outstanding customer service. Communication was swift. And most importantly, they stood behind their products.