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February 2024 by Sofia Melgarejo
Terry was absolutely fabulous! Went above and beyond. Will be going to him for all of our AC/Heating needs from here on out. Words cannot express our gratitude. Thank you!
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November 2023 by Eric Coris
Lloyd’s was great, especially Terry, figured out our humidity problem when several other companies could not. Including an atypical attic access. Very pleased. Keep up the great work!
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August 2023 by Priya S
Lloyd's was recommended to me by a colleague, she spoke highly of them and it turned out to be true. My A/C broke in the middle of the hot summer. Terri was able to come the very next day. He worked with our budget and got us the best part. He kept his promise and got us up and running in no time. His crew Jason and Taylor was awesome too. They worked in the heat to get my A/C fixed. I would highly recommend Lloyd's. They are an honest and hard work crew.
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August 2023 by Tania Marcel
today 07/31/2023 had the pleasure of meeting Terry Streets of Loyd's H and C, what a superior class of professional who takes the time to explain in a sensible manner the problem to the client and his prices are better than fair, he is now our go to AC man.
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September 2022 by Holly Larrea
Lloyds Heating & Cooling of Wesley Chapel is a company you can trust! The owner, Terry is very professional, polite and knowledgeable in his field. They have decades of experience that makes them experts in what they do and they also have a great team working for them! If you're in need of a service repair or looking to get a new HVAC system installed for your home, I would highly recommend that you give them a try. I had my upstairs HVAC unit replaced and they were not only reasonable in price, but they also did a great job with the install. It was done clean, precise and in a timely manner. I could ask for a better job. I give them 5 stars across the boarder!! ALService: Install AC
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September 2022 by steve campbell
Wayne came for a 2nd opinion/new system quote based on an IERNAs tech recommendation of a new system due to high amperage pull, rusting coils and low coolant. Wayne did quote me a price of under 10k for a 16 seer 2stage/variable speed for our 1800 Sq ft house. I believe that was for a 3.5 ton. IERNA quoted over 14k. However, he said that the unit was fine and running well. Amperage was under what both motors were rated for and 20 degree difference from intake to output... so no coolant deficit. He said that this system could last another 5 years and he would keep it and just replace the fan motor that is probably near it's lifespan as our unit is 10 years old. Lloyd's just earned a new customer. Thank you for your honesty with someone you could easily sell a new system to.Services: Heating system installation
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May 2022 by Edward Watson
I bought my A/C from Lloyd's 10 years ago, my A/C needed repair so I contacted them. The repair person showed up over an hour early while I was still working. I accept an appointment window for a reason! I was then charged $85 for the service call and then $180 to change a $20 capacitor which took about 15 minutes. I had to go back inside for a work meeting while the repair person checked out the system. I came out and they changed out the part before telling me the price. I ended up paying $265 just to not sweat another night. The work seemed overpriced and the service presumptious. Could be worse I guess but I will try another company next time.Service: HVAC system repair
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May 2022 by floridacars2001
we installed a brand new AC with LOYD’s. Then we did maintenance with them a couple of times for our other AC unit. From the first day, they were HONEST, PROFESSIONAL & HAVE GREAT PRICES. HIGHLY RECOMMEND THEM.Services: Installation
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March 2022 by Zoe Trautman
Lloyds Heating and Cooling in Wesley Chapel is the best in the business! We had an HVAC unit installed 18 months ago by another local company and the comparison between them and Lloyds is like night and day. When we experienced issues with the new air conditioner while it was still under warranty, the previous company was slow to respond and, when they finally did come to take a look, they over charged us for replacement parts and service that did not adequately fix the problem. I later discovered by reading BBB reviews that the original company was notorious for poor business practices so we next called on Lloyds. As it turned out our problem was quite unusual, but Lloyds’ technicians were prompt, professional and patient as they tracked down the culprit. Eventually, Terry, Lloyds amazing owner, personally came to our home and found the solution - all at a very reasonable price. This experience taught me two things: (1) always look at a cross section of reviews on line before selecting a heating and air conditioning company for your home and (2) always choose Lloyds — they are that good!Services: A/C system maintenance
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July 2021 by Rob McRuger
I purchased a 3 ton Trane XR16 on recommendation for my house.Shawn was very knowledgeable about his products. He was very honest with what my home needed and clearly explained everything I didn't understand. I had many questions which he answered professionally.The installers were very friendly and professional. They kept me in the loop as to what was needed to complete the job and asked me before making any major decision. They completed a very neat install in a short time and worked together like a true team. I am familiar with HVAC work and observed all the correct procedures performed with no short cuts.I couldn't be happier with the installation and equipment. Lots of attention to detail was put in this job from start to finish.The turn up and hand over was done in detail. I was able to manage the thermostat functions to my preference within minutes.Terry was on top of this install with out ever being present or in the way of his installation technicians. There was a lot of trust between manager and employee. I've only seen that in a well run company.I can highly recommend Lloyds to any of my family, friends, neighbors or anyone else.Services: Install thermostat
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July 2021 by Trace Kuhn
In my experience, Terry is the most reliable, honest, and efficient AC provider in Tampa Bay. I’ve hired many others over the years, but Terry and his team surpass them all. They have stopped by late in the evening to replace condensers and early in the morning to install a hard starter. For several years Lloyd’s has helped me keep aging units running with quality servicing and lots of band-aids. And all without any sales pressure to buy new. When I decided to replace the system, Terry listened to my requirements and made high quality and cost effective recommendations. He wasn’t interested in which company provided him with the biggest rebate, but rather which units would help with long term functionality and efficiency. And the price was by far the best among his competitors. So after years of experiencing it firsthand, I wholeheartedly recommend Lloyd’s Heating and Cooling.
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July 2021 by Joyce Shaw
Lloyd's replaced our AC today. The owner, Terry, came personally to evaluate our situation and explained to us his recommendation. Today his installers, Jason and Stephen, arrived to take on the task of tearing down the old unit, which was in the attic, and assembling the new unit. They were efficient and polite.Our experience was met with honestly, integrity, knowledge and politeness.Lloyd's AC was recommended to us and we now would definitely recommend him.Service: Install AC
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April 2021 by Kristine Reens
My family is very grateful to Terry for fixing our air conditioning when it seemed too daunting a task for most. He has given us the gift of time with our current aging unit. He got the job done fast, at an extremely fair price. He was professional and dedicated to his work. Our friends recommended Lloyd’s to us, and we in turn, will do the same! THANK YOU TERRY!!!
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April 2021 by Matt Zurcher
Lloyd's has done a great job for us over the year's. On time appointments, courtesy calls before technician arrives, and fair pricing. Today, Jean was out and was able to research a warranty repair needed on a Lennox unit. He has been to the house before and has always done good work.
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November 2020 by pfaris22
I just wanted to take a few moments to recognize the GREAT service I have received from Lloyds over the years! I have had them service my AC Units for many years now and they are always fair and reasonable. I had an entire unit replaced a few years back at a rental unit, and just recently had the AC unit at my own replaced. Jason and Danny, the installers, were very friendly and took the time to do a very professional install, answering all of my questions along the way. I know how important the install is on such a large investment to your home, and I couldn't be happier with the work Jason did, and he even walked me through the basics of my new thermostat when he was finished! Kim, in the front office, has always been very pleasant and responsive over the years as well, and always gets me to the person I need, if she can't answer my question. Thank you all for the wonderful service - I will continue to recommend your team to any friends and neighbors. Thanks, Paul
