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July 2024 by Rog Tos
Always a pleasure to do in person banking. Excellent staff.
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June 2024 by Nate Fyffe
I have been trying to call all day today to ask a simple question but they do not answer the phones.
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April 2024 by Ibrahim Saleh
Worst customer service I have ever experienced Route lazy and there is no leader
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April 2024 by Tre Ed
Been trying to call all day since they opened and no answer. Went over to the location for a simple question. Most disrespectful employee I’ve seen at a bank. “I have no idea how to do that and the only one that knows how to do it is booked all day” cutting me off wile I’m talking. Employees really need to be taught how to talk to people.
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March 2024 by Nicole Soderberg
Absolutely love the new interior look. Plenty of seating and space between while waiting for your turn. Today's visit was made easy by Angel. Thank you for everything you do.
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February 2024 by Analia Alcantara
Very rude not polite they don’t know how to treat a costumer
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January 2024 by Jordan Sayler
worthless staff . Their negligence almost cost me over $2000. Definitely delayed its delivery
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January 2024 by Roberta Cutting
Beware! Do not trust Chase bank with your money!I went into Chase Bank in Zephyrhills to cash a $900 check that was made out from a Chase check. The check was made out in my name, I showed them my driver's license, my signature matched my driver's license and the manager had the audacity to accuse me of fraud, refused to cash the check and refused to give me back my $900 check. I had to picket the bank to get my check back. I then went to another Chase bank and cashed it with no problem. I would never trust Chase bank with my money. They are so crooked!
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January 2024 by Brian A.
NO Customer Service...wrote a review 4 years ago, and nothing has changed...only one teller working and one on the drive thru...lined out the door. Waited 40 minutes...apparently there is no management
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December 2023 by Stephen Rumper Sr.
Good bank with money management services.
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December 2023 by Tammy Donaldson
I mostly use there Atm.If I need to use the drive through it is never a problem.If they are moving slow I just push the button to remind them I need service.
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July 2023 by Joy M.
I hate going to this branch. The manager is lacking skills in managing this branch. ONE TELLER today and people sitting at their desk etc! The ATM is not working very well. I have Ben with chase over 30 yrs and have never experienced this. The parking lot is way too small and dangerous pulling in and out!!
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July 2023 by Brandon Cline
Very friendly and helpful staff. I enjoy doing business with them.
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July 2023 by Randy K.
Staff are so polite and eager to take your money.lol if interest rates were lower id give yall a 5 star so lets get cracking on that i really want to give you 5 stars and yes pay less on my loan..?
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July 2023 by BARBARA HIATT
Got money out.
