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February 2024 by Brian Raborn
Very knowledgeable and professional!
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February 2024 by Michael Thomas
Professional and nice.
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February 2024 by Matt Brown
Sean was extremely helpful fixing my issue. Definitely coming back to this location for my future cellular needs.
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February 2024 by Eric Steinhauer
Worst service ever in an AT&T store. Jacob was not interested that i needed a new phone or that i was even in the store. Not sure what they pay him for!! ?
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February 2024 by Patty Kaspi
The store associate who helped me, also helped others while my phone was uploading data for the service I wanted. He was absolutely fabulous at his job and very knowledgeable.
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January 2024 by Omar jesus Soler
It's a pity that I can't say the same, I was there for around 45 minutes, as were 2 more customers who left because there was no one in the store.
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December 2023 by Rhonda Mills
We were in the store today and Shawn helped us. He was friendly and helpful and solved our issue with my husband’s phone. Shawn was great!
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November 2023 by Laurie Smith
Rome was very knowledgeable. I've been to multiple at&t stores and couldn't find resolve. Thank you for your service and your kindness and your jokes made the time pass easy.
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November 2023 by Theresa Vandevenne
Rome was amazing. He always helps when I come in. I was nervous he wasn't going to be here to help because employees switch often but once again he solved my issues. Thank you!!
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October 2023 by Chris Dingle
If you’re looking for phone orAT&T help DON’T go to this store.It was obvious the minute we walked in the door and became more so as we chatted with the employee. Incompetent and surly. Acted as he was doing us a favor to even look our direction. Told us phone “deals” were done and a wait to get what we wanted. Advised a useless AARP plan discount. He accepted a personal phone call while not helping us and made it obvious his lunch break was pending. We were not happy campers.We went to San Antonio and found competent personable service.
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October 2023 by Kristen Griffin
This is a franchise store so I hope the manager or the owner gets this on Google I don't know where the guy got his customer service skills but I've been with AT&T for about 19 years and the gentleman working in the Zephyrhills store today treated me like I was some dumb lady off the street I didn't know anything about technology did not treat me with respect told me to get out of his face. You don't treat somebody like that that has been with the company for 19 years I am going to pay off these phones and go with a different company like I said I hope the owner or franchisee understands that he is losing a customer because his representative is very rude
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October 2023 by Joy
Always an issue when I come to pay my bill. Asked amount for my prepay. Was told I had to wait next month to have the lower amount for the prepay.
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October 2023 by Niccole Ryan
When I walked in they had not even turned on the air conditioner for the day. It had to be 80° in the store. They weren't very helpful and they were pretty sarcastic as well. There were two gentlemen there, and seemed too busy to help although there was no one in the store but me.
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September 2023 by Christina Sumner
If you want someone who even resembles a customer service sales person do not waste your time with this location! They should have gotten zero stars because they are absolutely horrible. The guy working has no interest in his customers or listening to what they say. He was more concerned with texting and making jokes with the ac guys. Seriously it's not that hard to greet a customer and listen to them so they don't have to repeat themselves 10 times. A complete waste of time. Do yourself a favor and drive to another store.
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September 2023 by Kimberly Avery
Rome is amazing! I can’t believe how well he took of us! He is such a nice guy! We will definitely be coming up to the Zephyrhills store a lot more. If you need anything you better come to these guys. Again super amazing people! I don’t ever really leave reviews but these guys definitely deserve it! Thank you so much!
