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September 2024 by Chris Bautista
Great and friendly shop! Been here a couple of times for a CEL. They were quick to diagnose and get the problem fixed.
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August 2024 by Kenneth Lukasik Jr.
They did a great on our truck as the transmission went out , got it done in a timely manner. Thank you
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July 2024 by Matthew Valerio
Awesome service! Other shops in the area quoted 2-3 days before they could receive a replacement tire for my vehicle. Glen from Pure Auto Center was able to get it delivered in a few hours, getting me back on the road before I knew it. So grateful for the team at Pure Auto Center!!
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May 2024 by Craig Minty
So after several days of struggle with an issue of trying to start my car on a consistent basis, I took it to two different places to get it fixed…there was definitely improvement, but the problem persisted.
Midday today, a Saturday, on the recommendation from a friend, I called Pure Auto and asked if they could help. “Yes, come on in, but it might take a while to get you in - very busy “
End of story is a good one. In and out within 2 hours and they found the broken part, replaced it and gave the car a clean bill of health - all at a very reasonable price ( a third of the bills that I racked up at the previous two shops that didn’t have the expertise to fix the problem).
Bottom line? These guys need to be your go-to team for your automotive issues and needs.
They’re definitely my “home shop team” now.
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April 2024 by lynn schaefer
Our engine seized up on our trip home from Fla to Pa. My insurance co sent a tow truck and they towed us to the nearest repair shop. I’m am so grateful it was pure Auto, they were amazing! They were so busy but took the time to get us in and hooked up to diagnose the problem. They were professional and understanding . They went over options and even though Hyundai was responsible for the repairs and pure auto wasn’t making any money from us , they still got us the info we needed and helped get us get on our way home, thank you Pure Auto Center for showing us there are honest repair shops out there that actually care about customers! You guys are the best!
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April 2024 by Anthony Gonzalez
First, Thank you to employees of this establishment for the amazing and honest help that was given to us in a time of an emergency!
Our family was on the way home from Florida when our car started to shake like a salt shaker. We thought it was an engine problem and started calling all over. Pure auto was the only place to answer and they slipped us in even though they were booked out on Easter weekend.
After the diagnostic it was due to a tire issue that visually we could not see until on the lift.
If you want honest, fast and efficient people this is the place to go. If we stayed in the area they would have found forever customers.
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March 2024 by Sophie D
The experience started off ok at first.
Driving back from out of state, when one tire blew out.
This shop was the closest and they said they’d fit us in.
Ended up buying 2 tires, then they offered an alignment.
We agreed, and then a tech came to tell us that because we need a new bearing, they wouldn’t be able to do the alignment.
And when we checked out, we were charged 79.99 for an alignment we didn’t even receive.
The manager there wouldn’t drop the charge, saying they attempted and took the time, therefore it’s a charge owed.
Not pleased that we had to pay for a service that wasn’t completed. An alignment wasn’t completed, why is that owed?
We have receipts that show what was paid, and no alignment specs (as it was not performed)
I would be weary of the prices and the shady business behavior.
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February 2024 by peter pinkham
We came in today with a small problem - we had an RV tire that needed a new stem. They assured us they had the correct materials and could get it taken care of in a timely manner. So, we dropped it off. When we came by about 2 hours later it was finished and ready to go exactly as promised. The price was unbelievably low. They took care of our problem with no fuss and no muss in a very professional manner. I wish all places were like this. So, if you need something with your tires or your car fixed I suggest you give them a shot at it. Two ??
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October 2023 by Scott Nile
they really fix electrical!
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October 2023 by Jeff Doss
Thieves! They gave me one price and then when I went back to pick up my vehicle the guy Steve or Stan trippled the price of the oil change. And he had my vehicle tied up for days. Find somewhere else to go unless you want to be ripped off. They are gouging people
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October 2023 by b m
I would leave them zero stars if I could. Steve is a liar. We had a conference call regarding fees for work that wasn't done and myself and 4 others listened to the price this man agreed to. And we were going to pay although we didn't feel like we should and sent a worker to pick it up today and this guy blatantly lied and tried to extort more money. Holding the company's vehicle for ransom which has cost us thousands. He just does not understand who was sitting at the table, but rest assured, he will.
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October 2023 by Lovie McVeigh
Don't do it! O asked for a quote to fix the air conditioner and Steve calls to tell me it will be 300$ to do diagnostic on the front air and a separate fee for the back. Then proceeds to tell me it's two units and it's NOT . So I asked him not to do anything unless he hears from me, so I call and tell them to please leave keys and now suddenly there's a performance test that he did that I now need to pay for to tell how the performance of the ac is doing. Are you flipping kidding me?!! And has instructed his worker to tell me I have to come talk to Steve or they won't release my vehicle. You cannot make this up. So take off work and come grovel to new. Not today buddy
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September 2023 by Victoria Crosby
My husbands car broke down about 15 mins from the shop we had it towed there and were happy with the customer service at first until we showed up. If I’m paying for a diagnostic on my car that should mean you tell me everything that Is wrong with my car especially if you are charging 150 dollars per diagnostic. When we got there and payed almost 400 dollars for them to fix our car which only took a hour to fix might I add. I understand your employees need to feed their families but when the part cost 24 dollars and the rest was for labor… for an hour ??? Make it it make sense ….we turned on the car and the check engine light was on which was not on when we brought it in . I proceeded to ask as to why they only told us the one issue and not all the problems with the car and the only thing they could tell us was “well we were only told to get the car running”….. by who… not by me or my husband and then I proceeded to ask well what were the other codes?… “oh idk we didn’t write them down”. And then they wanted to charge us another 150 to run another diagnostic. Now we have to take more time to fix this next issue because from the start they didn’t mention anything about this second issue and returned our car to us with the check engine light on!!! UNPROFESSIONAL!!!! We could’ve received a call saying I just ran the diagnostic this is all that popped up we can fix it for this price or we can just get the car running for this price. UNFAIR PRICES… UNPROFESSIONAL AND NONTHELESS IRRITATING!!!
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August 2023 by Kevin Jacques
I dropped off my car for 4 new tires and an oil change and a diagnostic on another problem. Prior to dropping off the car, I had zero tire pressure light on my dash that were lit up. After getting it back the tire light is on. I call and ask about it and I get told that they broke one while getting the air out of the tire. And the other one was already off and just spinning around on the tire. I asked if they broke it isn’t it their responsibility to fix it? Which the mechanic told me “no, it’s not my fault. We have to let the air out to change the tire” I simply don’t understand how it’s not their fault if they broke something.
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August 2023 by Victoria Dominguez
My husbands car broke down about 15 mins from the shop we had it towed there and were happy with the customer service at first until we showed up. If I’m paying for a diagnostic on my car that should mean you tell me everything that Is wrong with my car especially if you are charging 150 dollars per diagnostic. When we got there and payed almost 400 dollars for them to fix our car which only took a hour to fix might I add. I understand your employees need to feed their families but when the part cost 24 dollars and the rest was for labor… for an hour ??? Make it it make sense ….we turned on the car and the check engine light was on which was not on when we brought it in . I proceeded to ask as to why they only told us the one issue and not all the problems with the car and the only thing they could tell us was “well we were only told to get the car running”….. by who… not by me or my husband and then I proceeded to ask well what were the other codes?… “oh idk we didn’t write them down”. And then they wanted to charge us another 150 to run another diagnostic. Now we have to take more time to fix this next issue because from the start they didn’t mention anything about this second issue and returned our car to us with the check engine light on!!! UNPROFESSIONAL!!!! We could’ve received a call saying I just ran the diagnostic this is all that popped up we can fix it for this price or we can just get the car running for this price. UNFAIR PRICES… UNPROFESSIONAL AND NONTHELESS IRRITATING!!!
