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January 2024 by Tris R.
Warning do not go to this Business they are not service people & do not respect your time or business! I made appointment through my business Eye Med provider. I confirmed my appointment through both email & text message at 8am the Friday before my Saturday Appointment. I received a voicemail message after noon on Friday saying if I didn't call in to confirm my appointments by 2pm my appointments for my daughter & I would be canceled?? I'm in the middle of my work day & I've confirmed multiple times. Why if I have to call 24 hrs ahead of time are you giving me less than 2 hrs to call them!? I had to take my 15 min work break to call in & tell her that I had confirmed multiple times we would be there & that I am at work! I told her I didn't appreciate the less than 2 hour notice & threat. I arrived at 9 am the next morning to be told my appointment & my daughter's were canceled due to my attitude! WOW! That is professionalism & customer service at its worst! I believe if I miss my appointment or don't cancel I get charged. I'm filing a notice with BBB in FB that they should have to pay ME they gave no notice, but cancelled our appointments and wasted my valuable time. These are the worse of the worse to deal with, a Zero out of 5!!!
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December 2023 by Lisa Cunradi
Dr. Amy is the best !!!
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December 2023 by Andrea C.
My husband and I have 5 kids, we have always scheduled vision appointments in 2 groups. We just moved from out of state and our daughter is the only one in glasses so she tried this place out when we first moved, said other than forever to get glasses in was ok. So I scheduled one group, husband and 3 kids all together, because of limited PTO. They called over a MONTH later to let me know that they don't allow more than 2 family members in one day. Why is this even a thing?! If I have to go in twos that means it would take a week to get through everyone! Not to mention why would this restriction not be on the scheduling page? Why would they not call and let me know when I made the appointments, so I had time to find somewhere else. Now I can't find anywhere with availability during the holiday break so kids didn't' have to be pulled out of school.
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December 2023 by Caryn Clark
Always courteous and professional. Front staff are kind, the Dr is warm and caring and has a great sense of humor; she keeps us laughing. Finally, the team of assistants that help us with our frame orders are absolute gems. We have had the pleasure of working with Pam the last two visits and she is extremely professional, shows much patience with my indecisiveness with picking out frames, and is also incredibly knowledgeable about all products and services. We are grateful and appreciative!
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December 2023 by Cindy Hendrix
I was looking forward to being fitted for new eyeglasses here after having laser and cataract surgery. Was referred by my eye Dr so I didn’t need to see Dr Beckham for a prescription. The biggest disappointment was the selection they have of eye glasses or the lack of rectangle style frames for smaller bridged ladies. Add that to the bad vibe and depressing atmosphere it just wasn’t a good experience. Very little effort was put into assisting me and I wasn’t going to spend almost $200 with an apathetic eye tech so I left w/o ordering.
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December 2023 by Jodi Tauscher-Robinson
Dr. Beckham is very thorough in her examination. She kind and compassionate with her patients
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December 2023 by Cindy H.
I was looking forward to being fitted for new eyeglasses here after having laser and cataract surgery. Was referred by my eye Dr so I didn't need to see Dr Beckham for a prescription. The biggest disappointment was the selection they have of eye glasses or the lack of rectangle style frames for smaller bridged ladies. Add that to the bad vibe and depressing atmosphere it just wasn't a good experience. Very little effort was put into assisting me and I wasn't going to spend almost $200 with an apathetic technician, so I left w/o ordering.
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December 2023 by Kathy Griffin
Always friendly and helpful staff. No waiting for appointment always quick to begin my exam.
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October 2023 by Sunshine
Be aware of this doctor she only does 7- 10-minute eye exams she told me I had a major problem with my eye so I went to a medical doctor and he said there was nothing wrong but I got two hour-long exam with everything done.
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October 2023 by Jason _
I went to Pearle Vision in Yulee for an eye exam with Dr. Amy this morning and was absolutely blown away by the experience. I normally expect the eye doctor to be an experience on par with a shady dentist, but my experience today was just wonderful. The office is clean, well lit, and seems organized. Dr. Amy was an absolute dynamo; super friendly, quick, and honest. She was quoting Fletch before I even knew what was going on. Instead of selling me glasses like the last few checkups I'd been too, she said I was fine to continue with readers if I was happy doing that and that I didn't need anything. Very refreshing to not be sold something I didn't need. I will definitely be going back next year with no apprehension.
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September 2023 by Mark S.
Took over a month to receive my new glasses I paid 2nd the second 1/2 of the told amount due. Then fast forward almost a year. I requested to use my warranty then they told me that I didn't pay for the warranty and that there was a 33 dollar outstanding balance for the warranty. So today when I requested new glasses no luck. Don't give them your business!!
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September 2023 by Tyler Brantley
Dr. Beckham was great! Made sure my wife and I were comfortable with our contacts, explained things throughout the process and was just overall fun, professional, and courteous.
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July 2023 by Gaye Pappas
I drove a long way to pick up a pair of contacts. It was CLOSED on Tuesday at 1:30 until past 2 when I tried again. Tried to leave a message but the phone just cuts off after about five rings. Not happy.?
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June 2023 by David Hutchinson
I always have a great experience with this Dr and her staff. They were very accommodating when I brought my 4 year old with me to my appointment. Everyone is so nice and the selection of glasses is great. I asked for a copy of my prescription and received it immediately after my exam. I am so grateful to have found an optometrist as great as Dr Amy. It’s a huge plus that her front desk staff is also wonderful.
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May 2023 by Laura McGuffey
Dr Amy is absolutely the best. She knows her art. She is extremely giving and will make sure you have options to choose from. Ann is very helpful and professional. Prices are affordable. We come from out of town for her.
