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November 2023 by Ally Stiles
They have always been my favorite! From experience bad business with Ron Anderson! I have found a new place that treats me with the most high respect for there customers!! And they dont go into your car breaking things.
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October 2023 by John App
Bad experience with who ever the lady is the answers the phone. Just being honest.Don't recommend.
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August 2023 by Amy Kimble
I had a coolant leak and they were able to get my car in really quick, diagnose the problem and get me a repair quote. I really liked that they texted me the video of the problem and the tech working on my car. Really friendly people and good workmanship.Service: Auto maintenance
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July 2023 by Rickey Cashen
I was traveling to Florida on a vacation and had a breakdown. John at First Choice Car Care took care of me and did quality work to get me back on the road again. Very honest and good people.
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June 2023 by Garrett Engeset
Huge shout-out to Jessica! She was incredibly knowledgeable and got us back on the road in no time! Highly recommend coming here for any of your auto needs!
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June 2023 by Sarah Kelley Engeset
Jessica is a life saver! So professional, nice, knowledgeable, and fixed our car in record time. If you’re in a pickle, no hesitation - come here.
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June 2023 by Stephen S.
Knowledgeable, thorough and honest. Could have charged for an alignment but car did not need one. Took time to explain and help me choose the right tire for my car.
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March 2023 by Paul Cummins
Everyone I talked to at the Yulee location was anywhere from rude to angrily aggressive. They did not perform the service I received correctly. Avoid this place and save yourself the aggravation.Service: Auto maintenance
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March 2023 by Amanda A.
Never bring your car here!! Had to take my car there 3 different times and the problem is still unresolved. My brakes and rotors were supposed to be done and I paid for a top of the line brand. They put the cheap of the cheap in the car and now they are worse than ever. They make a crazy noise and after complaining and taking it back to them, the noise became worse. Oil was also supposed to be changed along with checking fluids which was never done (wiper fluid bone dry)! This whole experience has been horrible and has wasted all together 5 weeks of my life! My head will never feel the same again after the headache from dealing with First Choice Car Care.
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March 2023 by Bob T.
Customer service either by phone or in person is very aggressive and seems to always be angry. Negativity from the first contact to last.
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February 2023 by Nikki Habeck
We were en route while moving from Tampa to Pennsylvania when our car broke down 1 mile into Georgia on Saturday afternoon. I called and they were able to look at it first thing Monday morning and by 3 pm, we were back on the road. They were honest, and gave us a fair price all while getting us in last minute. They even sent pictures of what was wrong with it. The car ran great the rest of the way and hasn't given us any problems since. I can't thank them enough for getting us back on track. I'd recommend them, and if we lived in the area, we'd go back there.
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January 2023 by Dave Hall
I was in town visiting family for new year’s. I noticed an oil leak that progressed from drips to a full leak in under a day. They were able to squeeze me in at 3pm on New Year’s Eve with no hesitation and great customer service. I will recommend this place hands down!Services: Auto maintenance
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October 2022 by Kevin Q
The team here are exceptional! Very friendly and customer focused. Would recommend highly! Quality work and timely service!
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September 2022 by Cellia Acres
I originally sent my moms car in through repair pal. They were able to find more issues than I came for and my warranty covered almost everything. I brought the car in again and not only were they amazing as the last time, since the warranty expired they showed empathy for my mother and gave her a discount. The pricing is fair and they have done an amazing job fixing the car. Everyone is very friendly, the appointment setting and drop off were very easy. They definitely have a new customer, as we are grateful for businesses that are not only honest and dependable, but compassionate as well. Bravo team! Thank you.Services: Engine repair
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June 2022 by Sylvia Mueller
Trying to get my car repaired using my warranty. I called to check protocol for having it towed in and dropped off. The lady said she didn't even have my appt when I had the confirmation right there. She seemed very annoyed and my questions were an inconvenience. She called me sweetpea, and cut off my question and said talk to you later. I just wanted to know what the process was. Canceled my appt, which turns out they just never opened the repair request ticket. Called the next shop on the list, and no issues. Don't recommend this facility if you want to do things right.
