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August 2024 by Elaine Weinstein
Very helpful and pleasant staff.
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August 2024 by Hem Bhupaal Reddy
Customer service is the worst and they charge for a piece of tape for Amazon returns box. The price of tape is per side. Biggest scam of the century. This guy called Mohant has zero customer service experience and must be not in that job. When they are making some much bucks by doing Amazon returns these greedy guys want to upcharge customers for a small piece of tape.
Shabby Service
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August 2024 by Sanford Mark
Why are all the employees of EVERY UPS Store so unpleasant?
This one not excluded.
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July 2024 by Peter Harvey
Better show up 15 min before close or they will have already locked the door.
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July 2024 by Michael Bassford
Andres was very efficient and personable. He was single handedly assisting 6 customers that just walked in, opened 2 registers and was simultaneously helped two customers at once. He was pleasant and quick.
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July 2024 by Rabail Taj
Went here this weekend for amazon return, the guy on front desk was some Indian guy and he told me his name is MONTI Patel which sounded like a Nick name.
Any ways I need some help on computer to print label and I was not able to figure , when I asked him for help his reply was “ I am not here to teach computer” any ways after wards he objected every step of my return package with self made up rules which were not required by amazon.
I am okay with rules but his behavior and tone was completely in appropriate i don't know who hired him to work in such place. He completely lacks the ethics to work in such place.
Ups should hire professional people who know how to talk to customers and be respectful, it was my worst ups experience and i hope people like him should be held accountable by ups and should be removed from such positions.
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July 2024 by Addie Schilf
Beth is the absolute best! She is always so kind and so helpful every time I am in the store.
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July 2024 by Helen Tavarez
Always clean, everyone is always extremely helpful and the staff is always kind. The store has always made the transaction fast and easy for me.
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June 2024 by Emily Todd
My partner and I were moving across country and had to ship a few things out on our last day in Orlando. Neo was the best at helping us find the right box and getting all our fragile items shipped across country in a breeze.
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June 2024 by Tom Player
Friendly, courteous, and helpful staff. I've kept a mailbox at this location for several years, and have always had a good experience with the staff going above and beyond to be helpful.
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June 2024 by Michael Gray
Great experience. Fair price
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April 2024 by Barbara DeBartolo
Great service
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April 2024 by amy davis
Staff is friendly and extremely helpful!
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April 2024 by Amanda Bryant
Would give negative stars if possible. I've taking several packages to them just to be lost. They were scanned in and could be tracked half of the trip. Then poof they disappear. Manager told ne I never dropped off any packages. These packages were insured and valuable. This store would not honor insurance. I would never use them go directly to post office. Very unprofessional store
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April 2024 by renny wendnagel
The Best! Most efficient, most friendly!