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October 2024 by Sarah Emigh Cardozo
Male employee made me feel very uncomfortable. Also, received poor recommendations from staff for finding the right bra fit. Better options for me are available as online only items.
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September 2024 by Porsche S.
Great ambiance, relaxing shopping experience. Staff was very helpful and nice. Will return.
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September 2024 by T W
Went into Soma today for the bra sale. I was waiting to be helped and after Jade (I learned her name later bc she told someone else it) checked someone out she turned around to help another cashier although it appeared she didn’t need help tbh). So I’m like waiting. She finally acknowledged me after a minute or so and I asked for a measurement. She actually did it in the open and was loud with telling my bra size! Plus I had on a thick sweater! So of course it was wrong! To me you should do that in the back. Anyways I heard her continue to check on the ppl that came after me in the dressing room next to me and NEVER asked did I need more help. I finally stopped Deborah who was very kind and warm to me. I’ve lost a lot of weight and so buying intimates in a store is a big deal bc until recently I never experienced it. Anyways Deborah is the ONLY reason you’re getting 3 stars. Jade was not warm and welcoming and shouldn’t be dismissive to ppl. I spent over $200 so I expect at the bare minimum kindness.
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July 2024 by christina Smith
I've never been to this location before and it's been many years since I've been to Soma. Liz and Tiffany were amazing. They helped me pick out a new bra, gave me a couple different options to what I was looking for and went above and beyond to get me signed back up for the rewards program. I'll for sure be going back to this location. Thanks for being premier!
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June 2024 by Diane O
I went to your winter park location and was beyond pleased with the service I received .
I had to exchange 4 bras that were all the wrong size and style from the Trenholm plaza in Columbia SC. I live close to winter park location and waited until I traveled back home
To exchange. I was greeted by Kristin and she was amazing. Refit me and got the right styles suited for me. She is very pleasant to work with and patient. I walked out extremely happy! I hope she gets recognized as being a great employee in this store. It’s always a pleasure to shop at this winter park location!
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June 2024 by Emily Stafford
I would recommend this company to every woman. 2 friends wear & recommended when I complained of uncomfortable bras. Saleslady took her time to fit my bra. She listened to the problems I had. Got lucky I picked a sale weekend so saved a lot. Great loyalty program. Store is 1 hr from me but once fitted to know style & proper style I can order on line. Fast delivery. Most comfortable bras ever! Tag reads hand-wash cold & try flat. Talking to saleslady & my friends who use washer on gentle/lingerie cycle then air dry I can manage. I have artheritis in hands so try to avoid handwash usually. I bought 7 at sale then 4 on line a week later for colors
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April 2024 by gytree doorgen
Service was perfect! Cece was very helpful and professional. She understood what i was looking for and ensure i was satified with my purchase. It was a relief to find a place where i was able to try on a bra before purchase and also to have measurements taken when not sure on the size...thank you Soma!
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April 2024 by Sylvia Wilson
I had a great experience today with Kristin! She immediately greeted me when I walked into the store! This is very important to me! She was very helpful and gave me advice in different bras. She had a great attitude and I will be back! Thanks Kristin!
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April 2024 by Tiffany Ferguson
Wonderful place for nice undergarments and other clothing
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April 2024 by Judy Odom
Although I shop here from time to time, today was a great experience. Dynasty helped me select what I needed. She was very knowledgeable and very kind/sweet. I truly enjoyed my shopping experience with her. I hope the next time I venture in, Dynasty is there to help me again. She made my visit so pleasant and positive. Thank you Dynasty! Your supervisor must be proud of you amazing customer service skills.
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February 2024 by Chantal W.
This was a wonderful store. The staff was extremely kind, patient, and helpful. The only thing I would suggest would be some more seating options for people waiting on their friends/partners.
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January 2024 by Chris Evans
This place i went with my friend and it smelled very stuffy. Its needs some fresh air and air fresheners
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January 2024 by collette Jiles
I’ve been a Soma customer for over 6yrs now and I love their products! I stopped at this store on my way to the airport to get a few things since the closest one to me is in Nashville. I was absolutely disappointed at the lack of service as it was non existent as I walked through the store and saw 4 people working inside. My sister and her boyfriend walked in a few minutes after me and she was greeted and when my sister told her she was there with me, the young lady Still did not acknowledge my presence. Yes, I could have asked for assistance but why bother if I was invisible to begin with. I’ll go somewhere else that will appreciate my business. So DISAPPOINTING SOMA WINTER PARK and based on the reviews of this particular location, I am not the first to experience this type of treatment. Treat every customer that comes through your doors equally and not judge them on appearance.
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November 2023 by abbycaroline s
Elizabeth was so sweet and helpful! I had tried 3 different bras up until this point and none of them worked. I had no idea my size/style of bra wasn’t right. She gave me great advice about the size, shape and style bra I needed! I highly recommend Soma to everyone who needs great shape-wear along with a great experience!
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November 2023 by Jeanne Belieu
Great salesperson hannah
