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June 2024 by Katherine Leon
Very unprofessional I recommend go to different locations
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June 2024 by Andrea S
Never stop by banks anymore but had to do a quick withdrawal for a trip. Daney was quick and very helpful!
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May 2024 by Chantilee Stewart
Incompetent bank and representatives. Don't bank here!!!
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April 2024 by E Stukes
Wrong information told by personnel when opened up a business bank account and wrong information please on account.
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February 2024 by Fawad Khalid
Don't open your account at PNC. Worst bank ever. In order to make a cash withdrawal you need to call in advance and they can't give more than 3000 for withdrawal. Had to drive to 4 different branches to get the cash I needed for a purchase.
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February 2024 by Hsinhsiung Huang
Very unprofessional banker. I opened a new CD account at this PNC branch by transferring money from my checking account. After 17 days, the CD account become $0 balance and all the money is returned to my checking account. This is the first time I encounter such thing. I am waiting for resolving this issue.
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January 2024 by Marius Pollux
Severely understaffed branch. It’s not an old school PNC where you have multiple tellers in a row. Michael runs the show and he is incredible!
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July 2023 by C V
Horrible experience
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July 2023 by Ryan Delgado
TERRIBLE CUSTOMER SERVICE
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April 2023 by Dustin Stradley
Nearly 18 years of banking relationships, and I’ve never experienced one as bad as PNC. I’ve banked with large banks, credit unions, small banks, and PNC is the worst I’ve experienced by far. From employees giving conflicting answers in this branch, to acting as if I’m a criminal because I had some large deposits with opening, to them knocking on my window while I’m in my car waiting for them to open (5 mins before) and telling me I need to leave the premises immediately because it was a safety issue to have cars in the parking lot as they opened, to me saying I wanted to close my accounts and they said “we’d be glad to close your accounts” not “is there anything we can do to help you stay or make your experience better?” Just bad customer service and disrespect.I transitioned everything to a local credit union, where they were ecstatic to have my business and have treated me with respect and professionalism from the beginning at every transaction.
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March 2023 by Henry Menke
Please read entire reviewI was having trouble with charges on my card and loss of credit which led me to call pnc (not the branch, but pnc). This was a painfully awful experience where they just kept denying everything and not answering my questions. I waited a couple days until Tuesday (I called on Sunday and worked on Monday). I met Mr. Santiago who understood from the beginning something wasn't right about my balance I owed. We did the math over 5 times and looked over statement after statement and found my balance wasn't adding up. We ended up calling over 5 head pnc people who didn't really do anything such as when I called by myself, but Santiago proceeded to get to the bottom of this and see what was going on. This led us to a 4 hour conversation with multiple people saying the same thing over and over again, but he wouldn't back down. At the end we finally had a resolution and an action was being taken and that pnc did mess up. If it wasn't for him spending those 4 long boring hours I wouldn't have ended up with a clear resolution for my situation.All in all Mr. Santiago you sir are amazing and deserve any sort of raise and promotions heading your way
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August 2022 by Brian Price
Once again....another location that the outside ATM won't accept cash deposits. This makes the forth location. Also has a different policy than other locations on money orders. They should all be the same.
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August 2022 by Ashley Gomez
This place ruined my credit. I am infuriated. The bank workers are extremely uneducated. I dont know how most of them got a job at this bank.
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August 2022 by Angel Ferrari
PNC bank is done for. Closing all of my accounts today.
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August 2022 by Dior West
Terrible. I have no words. I am going to sue this bank.
