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August 2024 by MARK GARCIA-KOHLY
For a piece of plastic from China their prices are way bit too high. I've been spoiled by Walmart the mega retailer of the planet Earth. But we did find a very nice water fountain for her kitty. Definitely a well designed device and we got it for only $23. Oh the best part she loved it! Jeremy had a great time meeting with you I believe you're an MOD for that store. I did service for many many Petco locations throughout Florida and a couple in Georgia. That was probably 10-15 years ago and I'm still a technician and petco's still a great place to go if you've got pets.
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July 2024 by Ebonasia Hazelton
Everyone here is very nice and helpful.
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July 2024 by P H
Great customer service ! Above and beyond helping me get a coupon I didn't realize was available.
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July 2024 by Local Guide
Great variety of merchandise!
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July 2024 by Lonnie Lamb
Great store just a little over priced to me
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July 2024 by Molly Ford
Always easy and organized had just what I needed. Staff was very helpful and available for any questions I had.
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July 2024 by Sara Miller
We had an appointment at 1245 and Amara told us Harmony was finishing up and would be with us, we waited for 45 minutes for a red head to come out and ask us what we were waiting for and when I said our 1245 appointment she said "I'll see if she has time". Another girl comes out and starts checking me in which they could have done at 1245, then when I comment that we've been standing there since 1245 she gave the excuse that someone else told her we WERENT waiting for grooming, despite the other groomer Amara not doing anything for a solid 30 minutes after telling us to wait and then took another dog to groom.
There was no apology or admittance of a mistake. Just an excuse and giving me a hard time so we left. We won't be coming back to this Petco or any petco. It's more worth it to go to a local groomer who charges the same and doesn't watch you stand in front of their couter for 45 minutes.
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June 2024 by Tori
I will never go to this pet store again. The neglect that those animals are suffering through is absolutely unacceptable and inexcusable. I tried talking with the staff members about it, but every single person claims it’s not their job to take care of the animals, so they all just stand there and watch animals have rotting food and no water. Do not support this location. The animals are not taken care of and the staff are very apathetic and rude. Not the kind of people you want to get pet care advice from
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June 2024 by Anthony Acevedo
Angel was amazing
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June 2024 by Jehann Adams
Amazing vet team, will go back again
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May 2024 by Genevieve Showen
There was No One in the store for about 3three minutes. I mean the whole store floor and register area. All the animals in cages weren't locked!, and I witnessed three teenage boys steal a tortoise.
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May 2024 by Ghazal Masood
I just stepped out from shopping with Petco. And I am just so very grateful for Sam! He was my associate who so graciously assisted me with my purchase today. He is a vital asset to your team!! His calm, warm, welcoming energy and soft smile was all I needed to feel that i would receive top notch service and I did! Please give him a raise/incentive/vacation, take care of him, and praise him as he deserves it. It’s truly hard to find pure hearted souls working in customer service jobs these days and he just reminded me that souls like his do still exist and I can still have a good shopping experience. Bless his heart !! And bless his pockets! :) I’ll be sure to come back to petco for my cat’s needs!!
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May 2024 by KM Bass
The order was incomplete and also wrong. I ordered online around midnight on Easter. I knew that the store did not open until 9 am on Monday, but I was going out of town at noon and needed the gate. I waited until 11 am for notification that the order was fulfilled, but did not receive it, so I called the store and was told, " Oh yeah, it's ready for pick-up." When I got to the store, I was handed a bag, but there was no walk through gate. I inquired about the gate, because it was the item I really needed. I was told they didn't have it, I could order and get in on Friday, or I could call around to another Petco and see if someone had the size I needed. I was very disappointed.
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April 2024 by Nora Brooker
Love them!!! Love how they donate to animals.
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April 2024 by Maria P
I didn't like that place cause you go in and nobody ask you if you need help.
