-
October 2023 by Tracy C.
I've worked with this company for over a decade! As a Realtor, you have a great support team available and for clients- find the agent that works for you!!! Every brokerage has great agents and not so great agents, do your homework!! Interview agents and go with the one that meets your needs. Orlando is FILLED with Realtors, be picky and smart! I've met many seasoned, very educated agents at CRR.
-
March 2023 by India Osouna
I had a wonderful experience with Ms. Olivia Jackson and I would recommend for anyone in the market for a new home to contact Ms. Jackson. Ms. Jackson is pleasant, professional, and has alot of knowledge regarding every area of her craft. She is thorough and attentive to your needs and wants. My time and money was well spent.
-
January 2023 by David B.
Stay away from this company at all costs. I fell victim non-disclosure of a latent construction defect, and am now subject to a huge special assessment ! Further the agent profits by luring unsuspecting victims by misleading deceptive marketing practices. The firms "boss" managing broker Monica Osorio allows all of this to continue even after being provided all of the facts and evidence for nearly 3 years. Monica clearly has way too many agents she is required to provide supervisory oversight to and has left me and others victims open to financial losses that never should have happened! Monica has provided a shield instead of investigation and enforcement against the agent. Her complacency makes her just as guilty as the false websites, titles, misleading statements all continue today. Gee, coming off of a hot RE market, a firm and agent must be pretty bad if they have to commit alleged fraud to make ends meet! GO ELSEWHERE. Orlando has so many wonderful small real estate brokerages that are ethical and care for their clients - just as CRR says- but we know that actions speak louder than words.
-
May 2021 by Kathy B.
Issue with realtor on new build home. Closing next week and realtor denied me a final walk through and that builder had 30 days to fix issues with a mess up driveway that scrapes the bottom of my car, holes in the ceiling, loose wires in walls..complained to her boss who did not even have the decency to call me back. Save yourself the trouble. Buy a hone through someone else!
-
April 2021 by Erin K.
Best place to work! The staff and broker are great to work for and the online training is helpful to newer agents or for a refresh!
-
December 2020 by Stacy C.
There is a realtor that works for this company that hired my lawn business to mow the lawn of a vacant property for months and never paid the bill directing us to instead chase down the owner of the vacant home for payment- someone who we had never met or had any way to contact with the home was vacant. As the realtor and acting as an agent of her own business, she was the one that hired us and she should have had the burden to pay us and then get reimbursed by the owner of the vacant property. This shows a lack of integrity. We still have not received payment and are owed several hundred dollars. This real estate company should step in if their realtors are being unethical, as she has been, to correct the issue. I would not recommend this company as a result of their association with such a person representing their company and inability to correct the issue.
-
February 2020 by Liz E.
I am an agent with Charles Rutenberg Realty. I could not be more happy. Monica the broker is kind, professional and knows the business well. I don't see myself leaving here anytime soon! By far one the best brokers to hang your license with.
-
May 2018 by Sean K.
My wife and I were looking to buy a home from across the country. Very difficult. We found about 10 homes online that we wanted to see in person when we flew in. We spoke to a ton of realtors big and small, but Susan Smith from Rutenberg was perfect. She understood the difficulty over the phone and wasn't pushy. She worked at our pace. When we were in a holding period, she backed off. When it was time to go to work, she was full speed ahead. When we finally met Susan, she was overly prepared. She didn't overwhelm us with a ton of info, but whenever we had a question, she already knew the answer. She had set up times for all 10 homes in one day and when we were quick to see one home, she adjusted our day so there was no added down time. We made our decision on a home by the end of the day and by 11:00 that night, our offer was accepted. Within the next few weeks, whenever someone fell through on our end, she had the perfect person to help with the solution. From a lender to an insurance agent. Unbelievable on all levels. We've been closed now for some time and she is still available to answer any questions or help us tie up loose ends. Highly recommend Susan and her care for her clients.
-
May 2018 by Amber K.
Rude realtor Lisa G. Bad service and left a bad taste in my mouth with one conservation.
-
December 2017 by Shane S.
Absolutely horrific service and I pity the sellers who choose this firm. Open house time listed...no one there. I call and they tell me "maybe it was earlier" and "maybe the agent had an emergency" then begin to question me to see if I'm worth their time instead of helping me line something up. I'm interested in a $627k house... you'd think they'd do more to cater to me when there is almost a $19k commission in it for them. I'm no idiot...a letter of approval is virtually meaningless and does not guarantee a loan. Also, I don't need a buyers agent to represent me. Whoever owns 253 sanctuary...find a new agent. Maybe it won't take 2 years to sell if you do.
-
May 2017 by Judith F.
This company is based on ripping off hard working single mothers. Not only did i get ripped off but a mutual friend has been ripped off as well. One of their dishonest realtors requested a $1500 fee to locate our property and then she just stopped answering her phone. contacted the company and received no response. please do not use this company its a rip off!!! oh and her name is Janet Flemings, you are a disgrace
-
October 2015 by Karin T.
Purchased a house though one of their agents. They offered no company to do inspections, in fact fought us back from doing one. We were doing a coast to coast move, so not like we knew anyone in the area. The 4pt inspection we had done, turned out to be friendly with the agent & so far it's very suspect to say the least. When we finally got here, the agent couldn't have been more rude. There are better company's to use, pass this one up.
